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Service Bdc Manager Jobs in Tennessee (NOW HIRING)

Johnson City Acura/Mazda

SALES BDC

Johnson City, TN · On-site

Provide exceptional customer service and represent Johnson City Acura Mazda positively ... Proficient in using CRM software and other computer applications. * Highly organized with strong ...

Johnson City Acura/Mazda

SALES BDC

Johnson City, TN · On-site

Provide exceptional customer service and represent Johnson City Acura Mazda positively ... Proficient in using CRM software and other computer applications. * Highly organized with strong ...

Johnson City Acura/Mazda

SALES BDC

Johnson City, TN · On-site

Provide exceptional customer service and represent Johnson City Acura Mazda positively ... Proficient in using CRM software and other computer applications. * Highly organized with strong ...

Hudson Automotive Group

BDC Sales

Clarksville, TN · On-site

$16/hr

... BDC) to join our growing sales team. Hudson Automotive is one of the largest and fastest-growing ... If you are an experienced Customer Service or Retail sales professional looking for an opportunity ...

Wyatt Johnson Subaru

BDC Sales

Clarksville, TN · On-site

$16/hr

... BDC) to join our growing sales team. Hudson Automotive is one of the largest and fastest-growing ... If you are an experienced Customer Service or Retail sales professional looking for an opportunity ...

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Showing results 21-40

All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Tennessee

Service Bdc Manager information

See Tennessee salary details

$17.2K

$62.8K

$104.8K

How much do service bdc manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service bdc manager in Tennessee is $62,801.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $77,600.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Tennessee?

For Service Bdc Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Tennessee look for?

The top searched job categories for Service Bdc Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Service Bdc Manager jobs?

Cities in Tennessee with the most Service Bdc Manager job openings:

Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $62,801 per year, or $30.2 per hour.

Automotive BDC/Internet Sales Representative

Long of Chattanooga AutoMall

Chattanooga, TN

$12.75 - $17.25/hr

Full-time

Re-posted 18 days ago

Job description

We are looking to fill a position within our Automotive BDC/Internet sales  department.  If you have excellent customer service and phone skills we want you!.  We offer weekly pay and excellent benefits. Internet sales at a high volume automotive dealership experince desired.```html

As an Automotive BDC/Internet Sales Representative at Long of Chattanooga AutoMall, you will be the vital link between our customers and our dealership. You will engage with potential buyers, respond to online inquiries, and help guide customers through their automotive purchase journey with professionalism and enthusiasm. Your ability to effectively communicate and provide excellent customer service will help drive sales and customer satisfaction.

Responsibilities
  • Respond promptly and professionally to internet and phone inquiries regarding vehicle availability, pricing, and financing options.
  • Qualify and follow up with potential customers to generate and convert leads into sales opportunities.
  • Work closely with the sales team to schedule appointments and ensure follow-through on customer interests.
  • Maintain accurate and up-to-date records of customer interactions and sales pipeline in the dealership management system.
  • Develop strong product knowledge to effectively communicate vehicle features and benefits.
  • Provide exceptional customer service to enhance the overall customer experience and build lasting relationships.
Requirements
  • Previous experience in automotive sales, BDC, or internet sales preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle high-volume customer interactions efficiently.
  • Proficiency with computers and CRM software.
  • Self-motivated with a positive attitude and the ability to work both independently and as part of a team.
  • Knowledge of the automotive market and product offerings is a plus.
Benefits
  • Competitive compensation package
  • Opportunities for professional growth and career advancement
  • Supportive and dynamic team environment
  • Comprehensive training programs
  • Employee discounts on vehicles and services
About the Company

Long of Chattanooga AutoMall is a leading automotive dealership located in Chattanooga, TN, known for its commitment to customer satisfaction and community involvement. We pride ourselves on providing high-quality vehicles and exceptional service, helping customers find the perfect vehicle for their needs. Join our team and be part of a reputable company that values integrity, excellence, and teamwork.

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