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Service Advisor Jobs in Rochester Hills, MI (NOW HIRING)

SZOTT M - 59 CDR

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

North Brothers Ford, Inc.

Service Advisor

Westland, MI · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Lithia & Driveway

Service Advisor

Troy, MI · On-site

L0430 Suburban Subaru Suburban Subaru NOW HIRING Service Advisors! If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you!

Lithia

Service Advisor

Troy, MI · On-site

L0430 Suburban Subaru Suburban Subaru NOW HIRING Service Advisors! If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you!

Lithia & Driveway

Service Advisor

Troy, MI · On-site

L0430 Suburban Subaru Suburban Subaru NOW HIRING Service Advisors! If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you!

Cadillac of Novi

Service Advisor

Novi, MI · On-site

$100K - $150K/yr

Join Cadillac of Novi as a Full Time Service Advisor and be part of a team where your skills shine and our dynamic team grows! Based in Novi, MI, this onsite position offers an exciting opportunity ...

Tamaroff Motors Inc

Service Advisor

Southfield, MI · On-site

The Role We're on the lookout for a motivated Service Advisor to join our team and provide exceptional service to our customers. In this role, you'll work closely with customers to understand their ...

Tamaroff Motors Inc

Service Advisor

Roseville, MI · On-site

The Role We're on the lookout for a motivated Service Advisor to join our team and provide exceptional service to our customers. In this role, you'll work closely with customers to understand their ...

Rafih Auto Group

SERVICE ADVISOR

Rochester, MI · On-site

We are currently looking for a Service Advisor to join our growing team. What We Offer : * Competitive pay * Health Insurance * Paid Holidays & PTO * Short Term Disability * Life Insurance * 401(k) ...

Feldman Automotive

Service Advisor

Clarkston, MI · On-site

At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting ...

Feldman Automotive Group

Service Advisor

Clarkston, MI · On-site

At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting ...

Feldman KIA

Service Advisor

Novi, MI

Description At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an ...

Feldman Chevrolet of Novi

Service Advisor

Novi, MI · On-site

Description At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an ...

Feldman M59 Offroad

Service Advisor

Waterford, MI · On-site

Description At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an ...

Feldman Automotive

Service Advisor

Waterford, MI · On-site

At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting ...

Feldman Chevrolet of Novi

Service Advisor

Novi, MI · On-site

At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting ...

Feldman Chevrolet of Novi

Service Advisor

Novi, MI · On-site

At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid growth and fast-paced environment make this an exciting ...

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All JobsService Advisor JobsService Advisor Jobs in Rochester Hills, MI

Service Advisor information

See Rochester Hills, MI salary details

$11

$23

$41

How much do service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service advisor in Rochester Hills, MI is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
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For Service Advisor jobs in Rochester Hills, MI, the most frequently searched job titles are:

What cities near Rochester Hills, MI are hiring for Service Advisor jobs?

Cities near Rochester Hills, MI with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,650 per year, or $23.9 per hour.

Automotive Service Advisor

SZOTT M - 59 CDR

Highland, MI • On-site

$65K - $100K/yr

Full-time

Re-posted 14 days ago

Job description

Automotive Service Advisor / Service WriterChrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred

Compensation: $65,000 – $100,000+ per year
Base Salary + Weekly Commission + Monthly Performance Bonus

Szott Automotive Group is hiring an experienced dealership Automotive Service Advisor to join our high-volume service department.

Dealership Service Advisor experience is required. This is NOT an entry-level position.

We are looking for a professional who can step into a busy service lane, manage repair orders, and maximize service sales while delivering excellent customer service.

Candidates with Chrysler, Dodge, Jeep, Ram (CDJR) / Stellantis dealership experience are strongly preferred but no applicant with excellent experience will be overlooked. 

What Our Top Advisors Produce

  • 18–25 repair orders per day

  • Strong customer-pay traffic

  • $700K – $1M+ annual service sales potential

  • Consistent service lane volume

  • Support from experienced technicians and management

This role is ideal for an advisor who thrives in a fast-paced dealership service environment and wants to maximize their earning potential.

Compensation & Pay Plan

  • $65,000 – $100,000+ annual earning potential ( Top Advisors Earn Over $100,000.00 Per year) 

  • Base salary

  • Weekly commission based on service sales

  • Monthly performance bonuses

  • Busy service drive with strong traffic

  • Established customer base

Top-performing advisors are rewarded for maintenance recommendations, repair sales, and strong customer retention.

Automotive Service Advisor Responsibilities

  • Greet customers in the service drive and provide a professional dealership experience

  • Write and manage repair orders (ROs)

  • Recommend maintenance services and necessary repairs

  • Provide estimates for parts and labor

  • Communicate with technicians and shop foreman

  • Manage customer-pay, warranty, and internal repair orders

  • Update customers on repair progress

  • Maintain strong CSI scores and customer retention

Required Experience

  • Automotive Service Advisor experience in a dealership REQUIRED

  • Chrysler Dodge Jeep Ram (CDJR) / Stellantis experience preferred

  • Strong knowledge of:

    • Service lane operations

    • Maintenance and repair sales

    • Repair order management

    • Customer communication

  • Experience with dealership systems such as:

  • CDK
  • Tekion 
  • Wi-Advisor 

  • Valid driver's license

Ideal Candidate

The ideal candidate is an advisor who:

  • Has proven dealership service sales experience

  • Can manage a busy service lane

  • Is confident recommending maintenance and repairs

  • Understands Stellantis warranty and service processes

  • Has a track record of strong service sales and CSI

This role is designed for a professional advisor who can perform immediately in a high-volume dealership environment.

Why Work for Szott Automotive Group?

Szott Automotive Group is a respected, family-owned automotive group known for its strong reputation, steady service traffic, and long-term career opportunities.

Our service departments offer:

  • High customer traffic

  • Modern service facilities

  • Strong technician teams

  • Leadership focused on advisor success

  • Long-term career growth opportunities

Many of our employees build long careers within Szott Automotive Group.

Apply Today

If you are an experienced Automotive Service Advisor or Service Writer looking to increase your income and work in a busy dealership environment, we encourage you to apply today.

Join Szott Automotive Group and grow your automotive career.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply