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Service Advisor Jobs in Rochester Hills, MI (NOW HIRING)

Summit Place Kia East

Service Advisor

Clinton Township, MI

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Advisor is responsible for: * Outstanding customer service! * Build trust and respect with customers, listen and repeat back * Use active listening to engage and understand their vehicle ...

Tony Serra Highland Nissan

Service Advisor

Highland, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs ...

New

Royal Oak Ford

Service Advisor

Royal Oak, MI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...

Summit Place Kia East

Service Advisor

Clinton Township, MI · On-site

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Advisor is responsible for: * Outstanding customer service! * Build trust and respect with customers, listen and repeat back * Use active listening to engage and understand their vehicle ...

Royal Oak Ford

Service Advisor

Royal Oak, MI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Royal Oak Ford is looking for an experienced Service Advisor. Applicants must be detail oriented with strong customer satisfaction and communication skills. Ford and CDK experience a plus but not ...

Brightwing

Service Advisor

Auburn Hills, MI · On-site

$23 - $25/hr

Service Advisor Location: Auburn Hills, MI Position Overview: We are seeking a customer-focused Service Advisor to serve as the primary point of contact for vehicle service needs. This role is ...

Feldman Automotive

Service Advisor

Novi, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...

Lunghamer Buick GMC

Service Advisor

Waterford, MI

  • Medical

  • Dental

  • Vision

  • PTO

We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC. This is more than just a job it's an opportunity to build ...

Feldman Automotive Group

Service Advisor

Novi, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our rapid ...

Feldman Chevrolet of Novi

Service Advisor

Novi, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Experienced Service Advisor Feldman Chevrolet of Novi At Feldman Automotive & Mark Wahlberg Automotive, we are seeking a proactive, customer-oriented Service Advisor to join our team. Our ...

Lunghamer Buick GMC

Service Advisor

Waterford, MI · On-site

  • Medical

  • Dental

  • Vision

  • PTO

We are looking for a motivated, professional, and customer-focused Service Advisor to join our growing team at Lunghamer Buick GMC. This is more than just a job it's an opportunity to build ...

New

North Brothers Ford, Inc.

Service Advisor

Westland, MI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

North Brothers Ford, Inc.

Service Advisor

Westland, MI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Northland Chrysler Dodge Jeep Ram

Service Advisor

Oak Park, MI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

North Brothers Ford, Inc.

Service Advisor

Westland, MI

  • Medical

  • Dental

  • Retirement

  • PTO

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

SZOTT M

Automotive Service Advisor

Highland, MI · On-site

$65K - $100K/yr

Automotive Service Advisor / Service Writer Chrysler Dodge Jeep Ram (CDJR) | Stellantis Dealership Experience Preferred Compensation: $65,000 - $100,000+ per year Base Salary + Weekly Commission ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Rochester Hills, MI

Service Advisor information

See Rochester Hills, MI salary details

$11

$23

$41

How much do service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service advisor in Rochester Hills, MI is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $27.45 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Rochester Hills, MI?

For Service Advisor jobs in Rochester Hills, MI, the most frequently searched job titles are:

What cities near Rochester Hills, MI are hiring for Service Advisor jobs?

Cities near Rochester Hills, MI with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,650 per year, or $23.9 per hour.

Service Advisor

Summit Place Kia East

Clinton Township, MI

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Summit Place KIA is growing and we are looking for a first-class Automotive Service Advisor for our dealerships in the greater Detroit area - we have locations in Oakland and Macomb county. We are looking for dedicated team players with a winning attitude and service experience who have a passion to help. If you're looking to grow your career in a dynamic environment then we want to hear from you!

The Service Advisor is responsible for:
  • Outstanding customer service!
  • Build trust and respect with customers, listen and repeat back
  • Use active listening to engage and understand their vehicle issues and concerns
  • Create repair orders and clearly communicate vehicle needs to service technicians
  • Communicate vehicle diagnoses and maintenance needs to customers and ability to advise and sell needed work
  • Follow up, keeping customer updated on their vehicles throughout the repair process
  • Interact with customers, vendors, and technicians in a professional manner at all times
  • Maintain a clean, safe, and professional Service Lane and Lounge
  • Answer phones promptly throughout the day
  • Be helpful amp; accommodating (scheduling and transportation)
  • Prominently display current promotions
  • Greet customers promptly and enthusiastically at their vehicle
Qualifications
  • Experience advising automotive service customers and developing relationships with new and existing customers required.
  • Dealertrack experience very helpful.
Benefits (after 90 days of employment):
  • Medical amp; Dental Insurance
  • Voluntary Vision Insurance
  • Company Paid Life Insurance
  • Voluntary Life and Short Term Disability
  • Paid Vacation and Holiday
  • 401(k) with Matching (after 1 year of employment)
  • Employee Assistance Program
  • Professional Development Assistance
  • Employee Discount
  • Referral Program
You should be working at KIA, Summit Place KIA!

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