ZipRecruiter

Log In

1

Service Advisor Jobs in Adrian, MI (NOW HIRING)

Jim White Toyota

Service Advisor

Toledo, OH · On-site

A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ...

Jim White Toyota

Service Advisor

Toledo, OH

A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ...

Jim White Toyota

Service Advisor

Toledo, OH · On-site

A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ...

Jim White Toyota

Service Advisor

Toledo, OH

A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ...

Jim White Toyota

Service Advisor

Toledo, OH · On-site

A Service Advisor is the first point of contact in the service lane. They are responsible for greeting the customer, consulting on service needs, estimating costs, and selling service repairs. The ...

AAA Mid Atlantic

Automotive Service Advisor

Toledo, OH · On-site

$20.45/hr

AAA Club Alliance is looking for an Automotive Service Advisor to be the connection point between our customers and our skilled in-shop technicians. In this role, you'll guide customers through the ...

Brakes Plus

Automotive Service Advisor

Toledo, OH

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

Brakes Plus

Automotive Service Advisor

Toledo, OH · On-site

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the ...

next page

Showing results 1-20

All JobsService Advisor JobsService Advisor Jobs in Adrian, MI

Service Advisor information

See Adrian, MI salary details

$10

$23

$40

How much do service advisor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for service advisor in Adrian, MI is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.73 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Adrian, MI?

For Service Advisor jobs in Adrian, MI, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Adrian, MI look for?

The top searched job categories for Service Advisor jobs in Adrian, MI are:

What cities near Adrian, MI are hiring for Service Advisor jobs?

Cities near Adrian, MI with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Adrian, MI as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $48,370 per year, or $23.3 per hour.

Service Advisor

Hillsdale, MI

Cronin Auto Family of Dealerships
See more jobs at Cronin Auto Family of Dealershipsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Our dealership is growing! We are looking to add to our service team.
Do you enjoy working in a fast paced, customer oriented working environment? We are looking for an experienced, full time, dependable, highly motivated and friendly individual to join our Service Advisor team.
The Service Advisor is a customer service and sales position within the service department of the dealership.
Duties include but not limited to:
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications, using maintenance menus.
  • Provide estimates of labor amp; parts.
  • Follow up progress of each repair order during the day. Maintain contact with the customer regarding status.
The successful Service Advisor will have:
  • Excellent oral amp; written communication skills
  • Professional personal appearance
  • Prior sales experience
  • Excellent customer service skills
  • Must be organized and detail oriented
Additional qualifications may include, but are not required:
  • Two years of experience in a dealership position.
  • General knowledge of mechanical operations.
Experienced and entry level candidates will be considered.
The Cronin Family of Dealerships include the Perryburg Automall, home to Buick, GMC, Volvo, and Volkswagen and Cronin Hillsdale Chrysler Dodge Jeep Ram. Our dealership offers excellent benefits for full time employees, including medical, dental, and vision plans as well as paid time off, a company match 401k plan, and an EAP (employee assistance program).

Apply