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Service Advisor Jobs in Milwaukee, WI (NOW HIRING)

Sommer's Automotive

Service Advisor

Mequon, WI · On-site

$65K - $105K/yr

Join Our Dynamic Team as an Automotive Service Advisor! Are you passionate about customer service and eager to work in an exciting and ever-evolving industry? We're looking for a dedicated and ...

Camping World

Service Advisor

Sturtevant, WI · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Lake Auto Group

Be Seen First

Automotive Service Advisor

Milwaukee, WI · On-site

$75K - $150K/yr

Automotive Service Advisor Experienced Service Advisors & Customer Service Professionals Welcome Lake Chevrolet & Lake Ford | Milwaukee, Wisconsin Build a Career with One of Wisconsin's Premier ...

Ewald Automotive Group

Service Advisor

Hartford, WI · On-site

We're also a multi-year winner of the Milwaukee Journal Sentinel Top Workplace Award -- and we're still growing! We're looking for a Service Advisor to be the key point of contact between our ...

RUSS DARROW GROUP

Service Advisor

Waukesha, WI

Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first ...

Lake-Auto-Group

Automotive Service Advisor

Milwaukee, WI · On-site

$100 - $125/hr

Automotive Service AdvisorExperienced Service Advisors & Customer Service Professionals WelcomeLake Chevrolet & Lake Ford | Milwaukee, WisconsinBuild a Career with One of Wisconsin's Premier ...

Russ Darrow Automotive Group

Service Advisor

Waukesha, WI · On-site

$45K - $70K/yr

Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first ...

Ewald Automotive Group

Service Advisor

Hartford, WI · On-site

We're also a multi-year winner of the Milwaukee Journal Sentinel Top Workplace Award - and we're still growing! We're looking for a Service Advisor to be the key point of contact between our ...

RUSS DARROW GROUP

Service Advisor

Milwaukee, WI

Summary The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The Service Advisor is the dealership's first ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Milwaukee, WI

Service Advisor information

See Milwaukee, WI salary details

$11

$25

$44

How much do service advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service advisor in Milwaukee, WI is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $29.38 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
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Cities near Milwaukee, WI with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $53,145 per year, or $25.6 per hour.

Service Advisor

Sommer's Automotive

Mequon, WI • On-site

$65K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Join Our Dynamic Team as an Automotive Service Advisor!
Are you passionate about customer service and eager to work in an exciting and ever-evolving industry? We're looking for a dedicated and enthusiastic Automotive Service Advisor to join our team here at Sommer's Automotive in Mequon and help deliver outstanding service to our valued customers.
If you're ready to take your career to the next level, we want to hear from you! No automotive experience necessary to succeed in this role. Plus, you will be a part of the #1 brand in the industry - Subaru!
What We Offer:
  • Opportunities for professional development and growth.
  • A collaborative and supportive workplace culture.
  • Competitive pay and benefits package includes:
    • Pay Range: Average annual compensation ranges between $65,000 to $105,000 per year.
    • Full Health Insurance package including Medical, Dental, and Vision
    • Employer paid for Short-term Disability and Basic Life Policies
    • Additional Voluntary Long-term Disability and Supplemental Life Available
    • 401K Retirement Plan with an excellent employer match
    • Additional Retirement Plan Profit Sharing

$2,000 hiring bonus for qualified candidates
Job Responsibilities:
  • Greet customers and listen attentively to their vehicle concerns and needs.
  • Manage and prepare for service appointments and ensure accurate documentation of customer information.
  • Provide clear estimates of repair and service costs based on customer needs.
  • Advise customers on necessary repairs, routine maintenance, and product recommendations.
  • Act as a liaison between customers and technicians, ensuring seamless communication.
  • Manage appointment follow-up communication with customers on vehicle status.
  • Maintain a clean and organized service area, ensuring a professional environment.
  • Handle customer inquiries and concerns in a professional and timely manner.
  • Sets and achieves targeted sales goals.
  • Uphold the highest standards of customer satisfaction, ensuring repeat business and referrals.

Position Information:
This is a full-time, exempt-status position. Your typical schedule will be Monday - Friday, with rotating Saturdays.
Why Join Us?
  • Be part of an exciting and rapidly growing industry.
  • Work in a supportive and fast-paced environment where your contributions are valued.
  • Competitive salary and benefits package.
  • Opportunities for growth and advancement within the company.

If you want to be part of Sommer's Automotive 70-year legacy you're ready to join a team that thrives on customer satisfaction and enjoys working in a dynamic industry, apply today and start your journey with us! We can't wait to meet you!
EEO Statement: Sommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to fostering a workplace where every individual feels valued, respected, and empowered to succeed.

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