ZipRecruiter

Log In

1

Service Advisor Jobs in DeForest, WI (NOW HIRING)

Zimbrick Automotive

Service Advisor

Madison, WI · On-site

Service Advisor Join our Service Team! We're looking for a motivated, customer-focused Service Advisor to join our Zimbrick Volkswagen service department. This position is responsible for working ...

Don Larson Ford

Service Advisor

Baraboo, WI · On-site

We are seeking a Service Advisor to join the fastest growing Ford Dealership in Wisconsin! We offer great pay and benefits in a modern facility and great working environment. Flexible schedule ...

Don Larson Ford

Service Advisor

Baraboo, WI · On-site

We are seeking a Service Advisor to join the fastest growing Ford Dealership in Wisconsin! We offer great pay and benefits in a modern facility and great working environment. Flexible schedule ...

Don Larson Ford

Service Advisor

Baraboo, WI · On-site

We are seeking a Service Advisor to join the fastest growing Ford Dealership in Wisconsin! We offer great pay and benefits in a modern facility and great working environment. Flexible schedule ...

Don Larson Ford

Service Advisor

Baraboo, WI · On-site

We are seeking a Service Advisor to join the fastest growing Ford Dealership in Wisconsin! We offer great pay and benefits in a modern facility and great working environment. Flexible schedule ...

Evansville Ford

Service Advisor

Evansville, WI · On-site

$60K - $100K/yr

Evansville Ford is seeking a dedicated Service Advisor to join our team in Evansville, WI. In this role, you will be the vital link between our service department and customers, ensuring a seamless ...

Evansville Ford

Service Advisor

Evansville, WI · On-site

$60K - $100K/yr

Evansville Ford is seeking a dedicated Service Advisor to join our team in Evansville, WI. In this role, you will be the vital link between our service department and customers, ensuring a seamless ...

Evansville Ford

Service Advisor

Evansville, WI · On-site

$60K - $100K/yr

Evansville Ford is seeking a dedicated Service Advisor to join our team in Evansville, WI. In this role, you will be the vital link between our service department and customers, ensuring a seamless ...

VORTEX INDUSTRIES, LLC.

Service Advisor

Madison, WI · On-site

$33.50 - $46/hr

Service Advisor Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Commercial Door Service Advisor to join our ...

Vortex Industries LLC

Service Advisor

Madison, WI · On-site

$33.50 - $46/hr

Job Type Full-time Description Service Advisor Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Commercial Door ...

VORTEX INDUSTRIES, LLC

Service Advisor

Madison, WI · On-site

$33.50 - $46/hr

Description Service Advisor Vortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Commercial Door Service Advisor to ...

next page

Showing results 1-20

All JobsService Advisor JobsService Advisor Jobs in DeForest, WI

Service Advisor information

See DeForest, WI salary details

$12

$26

$45

How much do service advisor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for service advisor in DeForest, WI is $26.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $30.00 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What cities near DeForest, WI are hiring for Service Advisor jobs?

Cities near DeForest, WI with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in DeForest, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,289 per year, or $26.1 per hour.

Service Advisor

Zimbrick Automotive

Madison, WI • On-site

Full-time

Posted 19 days ago

Job description

Service Advisor
Join our Service Team!
We're looking for a motivated, customer-focused Service Advisor to join our Zimbrick Volkswagen service department. This position is responsible for working directly with customers during their visit, writing up repair orders, recommending services and repairs, and making sure each customer has a great service experience.
This is a great opportunity for someone who enjoys working with people and wants to continue their career in automotive service.
Schedule
  • Flexible schedule within 7:00am to 6:00pm Monday - Friday
  • Schedule will be based on department needs.

Responsibilities
The Service Advisor works between the customers and the technicians. from check-in through checkout. Typical responsibilities include:
  • Answering phone calls and texts to set up appointments
  • Greeting customers and determining their service needs
  • Writing up repair orders
  • Clearly explaining customer symptoms to technicians
  • Reviewing technician findings with customers
  • Preparing and completing service paperwork
  • Communicating service recommendations and vehicle information clearly and professionally
  • Processing payments and checking customers out

What We're Looking For
  • Friendly and professional personality
  • Strong communication and customer service skills
  • Ability to explain automotive services in an easy-to-understand manner
  • Organized and able to multitask in a fast-paced environment
  • Valid driver's license with a clean driving record

Career Growth
The Service Advisor position is an excellent opportunity for someone looking for stability. You'll gain experience working with customers, learning Volkswagen vehicles, writing repair orders, recommending services, and managing the customer experience.
This position is perfect for someone who wants a stable career with potential of becoming the next Service Manager at Zimbrick!
If you're personable, motivated, enjoy working with customers, and want to build a career in the automotive industry, we'd love to have you join our Volkswagen team.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply