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Service Advisor Jobs in Sheboygan, WI (NOW HIRING)

Kriete Truck Centers

Service Advisor

Sheboygan, WI · On-site

Our Service Advisors are responsible for the day-to-day operation of the service counter and managing service repair orders (RO) from start to finish while ensuring the profitability of each. This ...

Kunes Auto Group

*RV Service Advisor

Sheboygan, WI · On-site

$36K - $42K/yr

From sales to service and everything in between, we are dedicated to our employees and customers alike. Start today and begin your future with the Kunes Auto Group. Responsibilities * Greet customers ...

Kunes RV

*RV Service Advisor

Sheboygan, WI · On-site

$36K - $42K/yr

From sales to service and everything in between, we are dedicated to our employees and customers alike. Start today and begin your future with the Kunes Auto Group. Responsibilities * Greet customers ...

Kunes Auto Group

*RV Service Advisor

Sheboygan, WI · On-site

$36K - $42K/yr

From sales to service and everything in between, we are dedicated to our employees and customers alike. Start today and begin your future with the Kunes Auto Group. Responsibilities * Greet customers ...

Kunes RV

*RV Service Advisor

Sheboygan, WI · On-site

From sales to service and everything in between, we are dedicated to our employees and customers alike. Start today and begin your future with the Kunes Auto Group. Responsibilities * Greet customers ...

Kunes Auto Group

*RV Service Advisor

Sheboygan, WI · On-site

$36K - $42K/yr

From sales to service and everything in between, we are dedicated to our employees and customers alike. Start today and begin your future with the Kunes Auto Group. Responsibilities * Greet customers ...

Kunes Auto Group

*RV Service Advisor

Sheboygan, WI · On-site

$36K - $42K/yr

From sales to service and everything in between, we are dedicated to our employees and customers alike. Start today and begin your future with the Kunes Auto Group. Responsibilities * Greet customers ...

Kunes Auto Group

RV Service Technician

Sheboygan, WI · On-site

$20 - $28/hr

Discuss repairs with RV service advisor * Communicate additional service requests to RV service advisor * Provide labor time estimates to RV service advisor * Monitor repair time and update RV ...

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All JobsService Advisor JobsService Advisor Jobs in Sheboygan, WI

Service Advisor information

See Sheboygan, WI salary details

$11

$25

$45

How much do service advisor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for service advisor in Sheboygan, WI is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $29.71 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
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Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Sheboygan, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,757 per year, or $25.8 per hour.

Service Advisor

Kriete Truck Centers

Sheboygan, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Founded in 1951, Kriete Truck Centers is a third-generation, family-owned truck dealership group that is seeking an enthusiastic and customer-oriented individual to join our growing team as a Service Advisor. Guided by our "KORE" values of Kriete Community, Ownership, Respect, and Excellence, our company's vision is to set the industry standard in every aspect of our business.
If your career goals include making valuable contributions in an exciting and growing company, making a positive difference in others' daily lives, and collaborating with top professionals in the industry then consider joining our team!
Benefits:
  • $52k+ Starting Salary, based on experience
  • Additional Incentives/Bonus Available!
  • 401(k) w/ Employer Match
  • Health, Dental, & Vision Insurance
  • Paid Time Off
  • 10 Paid Holidays
  • Referral Program
  • Tuition Reimbursement
  • Performance Incentives
  • Safety Boot and Prescription Safety Glasses Reimbursement Programs
  • Paid Job Training
  • Career Advancement Opportunities
  • Employer-Paid Basic Life & STD Insurance
  • Optional LTD and Additional Supplemental Insurance Available

Position Summary:
Our Service Advisors are responsible for the day-to-day operation of the service counter and managing service repair orders (RO) from start to finish while ensuring the profitability of each. This role requires strong communication and customer service skills, as well as the ability to work in a fast-paced environment while maintaining a calm and professional manner. This role also requires maintaining a safe work environment as well as compliance with all safety and security policies.
In this customer-facing role, our service advisors have the unique opportunity to develop and grow new, strong relationships while maintaining long-standing relationships with key customers. Our ideal candidate will be someone who is energetic, customer-focused, has a strong team-oriented approach, and is committed to excellence.
Key Responsibilities:
  • Greet and communicate with customers to determine their needs. Gather data and accurately enter this information into our dealer management system to ensure clear communication of the issue and customer needs to our qualified technicians.
  • Maintain a customer-focused and friendly attitude in a fast-paced environment.
  • Accurately relay the initial diagnoses to customers, provide competitive estimates, and secure approvals.
  • Consistently communicate repair status updates to customers.
  • Communicate with internal staff including the service manager and other service advisors to effectively coordinate incoming jobs.
  • Build strong and long-lasting relationships with Kriete customers, both local and over-the-road drivers from around the world, acting as a liaison between our Service Department and our customer.
  • Closely monitor customer recall and warranty information, provide supporting documents to determine warranty coverage, and process warranty repairs.
  • Invoice and close out repair orders as needed while ensuring accuracy and time/price alignment with our estimate(s).
  • Routinely review open repair orders with the Service Manager.
  • Engage in a team environment and participate in all Service Department meetings.
  • Actively participate in developmental and assigned training paths.

Qualifications & Skills:
  • Customer service experience is required; Service Advisor experience is preferred.
  • Warranty processing experience is preferred.
  • Excellent customer service and strong written/verbal communication skills are essential to this role including the ability to accurately interpret information received from our customers via email or phone.
  • Knowledge of CMV nomenclature and rudimentary mechanics is a plus.
  • Ability to walk, lift up to 50 pounds at times, reach, stoop, stand, grasp, balance, climb, kneel, and crouch for extended periods of time.
  • Must have a valid driver's license and a clean driving record; CDL is a plus.

At Kriete Truck Centers, our commitment to customer satisfaction coupled with a strong workplace culture focused on excellence are the pillars of our success. Join a team where your contributions make a difference, and together, we will continue to raise the bar for excellence in our industry!
Kriete Truck Centers affords equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap, or veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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