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Service Advisor Jobs in Utah (NOW HIRING)

Tim Dahle Auto Group

Service Advisor

Spanish Fork, UT · On-site

Join our dynamic team as an Automotive Service Advisor, where your excellent communication skills and technical knowledge will help deliver exceptional customer service and vehicle care. In this role ...

Murdock Hyundai of Lindon

Service Advisor

Lindon, UT · On-site

ervice Advisor - Join the Murdock Auto Team Murdock Auto is looking for a motivated, customer-focused Service Advisor to join our team. As a privately owned family business with over 100 years of ...

Riverton Acura

SERVICE ADVISOR

Murray, UT · On-site

Service Advisor -- Riverton Acura Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience About Us Riverton Acura is growing, and we're ...

Murdock Hyundai of Lindon

Service Advisor

Lindon, UT · On-site

ervice Advisor - Join the Murdock Auto Team Murdock Auto is looking for a motivated, customer-focused Service Advisor to join our team. As a privately owned family business with over 100 years of ...

Murdock Hyundai of Lindon

Service Advisor

Lindon, UT · On-site

ervice Advisor - Join the Murdock Auto Team Murdock Auto is looking for a motivated, customer-focused Service Advisor to join our team. As a privately owned family business with over 100 years of ...

Riverton Acura

SERVICE ADVISOR

Murray, UT · On-site

Service Advisor - Riverton Acura Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience About Us Riverton Acura is growing, and we're ...

Ken Garff Auto Group

Service Advisor

Orem, UT · On-site

Volkswagen of Orem, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

Ken Garff Auto Group

Service Advisor

Ogden, UT · On-site

Kengarff Honda Riverdale , a Ken Garff Automotive Dealership, is currently looking for a Service Advisor who aligns with our core values and acts with respect, integrity, growth, humility and ...

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How much do service advisor jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service advisor in Utah is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.12 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are the most commonly searched types of Service Advisor jobs in Utah?

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What are popular job titles related to Service Advisor jobs in Utah?

For Service Advisor jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Utah look for?

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Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,107 per year, or $23.6 per hour.

Service Advisor

Vernal, UT • On-site

Heritage Ford of Vernal, Inc
See more jobs at Heritage Ford of Vernal, Incexternal

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Job description

Service Advisor - Heritage Ford of Vernal
Location: Vernal, UT Job Type: Full-Time Department: Service
About the Role
Heritage Ford of Vernal is looking for a Service Advisor who knows how to make customers feel taken care of from the moment they pull in. You'll be the main point of contact between our customers and our service team - listening to concerns, recommending the right work, keeping people informed, and making sure every visit ends with a satisfied customer who trusts us with their next visit too.
This role is a great fit for someone who thrives on organization, enjoys the sales side of service (recommending maintenance, upselling where it makes sense, hitting targets), and genuinely cares about the customer experience.
What You'll Do
  • Greet customers promptly and professionally, and guide them through the write-up process
  • Listen to customer concerns and translate them into clear, accurate repair orders for our technicians
  • Recommend needed maintenance and repairs based on manufacturer schedules and technician findings, and clearly explain costs and timelines
  • Keep customers updated throughout the service process - no surprises at pickup
  • Follow up with customers to confirm satisfaction and build long-term loyalty
  • Manage multiple repair orders at once, keeping the shop schedule organized and on track
  • Meet or exceed monthly sales and customer satisfaction (CSI) targets
  • Partner with technicians and parts staff to keep jobs moving efficiently
  • Handle pricing, warranty information, and paperwork accurately
What We're Looking For
  • Experience in a service advisor, service writer, or similar customer-facing automotive role preferred
  • A track record of strong customer satisfaction scores and repeat business
  • Comfortable with sales conversations - recommending services and closing on additional work
  • Highly organized, able to juggle multiple repair orders and priorities without dropping the ball
  • Clear communicator, both with customers and internally with the shop team
  • Valid driver's license with a clean driving record
  • Automotive service experience or dealership background a plus, but not required - we'll train the right person
Why Heritage Ford of Vernal
  • Competitive pay plus performance-based incentives
  • Health, dental, and vision benefits
  • Paid time off
  • A supportive, team-first shop environment
  • Room to grow within the Heritage dealership network
How to Apply
Apply today through this posting or stop by Heritage Ford of Vernal to introduce yourself in person.
Heritage Ford of Vernal is an equal opportunity employer.

Apply