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Service Advisor Writer Jobs (NOW HIRING)

Idaho Water Sports

Service Advisor/Writer

Mccall, ID · On-site

The Service Advisor is responsible for creating estimates, scheduling repairs, ordering parts ... Service writing experience. * Marine, powersports, automotive, RV, or heavy equipment service ...

CAMPERS INN INC

Service Advisor-Writer

Acworth, GA · On-site

$55K - $65K/yr

Campers Inn RV is looking for a Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed. At Campers Inn RV, we're more than a ...

Sames Mcallen Ford

SERVICE ADVISOR/WRITER

Mcallen, TX · On-site

... service requests. The advisor also consults customers on needed scheduled maintenance repairs ... Provide written estimate for labor and parts, provide diagnostic estimate if necessary and ...

CAMPERS INN INC

Service Advisor-Writer

Bismarck, ND · On-site

Capital RV is looking for a Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed. At Campers Inn RV, we're more than a ...

CAMPERS INN INC

Service Advisor-Writer

Seffner, FL · On-site

$65K - $85K/yr

Campers Inn RV is looking for a Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed. At Campers Inn RV, we're more than a ...

Campers Inn RV

Service Advisor-Writer

Wilmington, OH · On-site

Campers Inn RV is looking for a Service Advisor/Writer . This role works with customers to schedule service work and communicate any additional service needed. At Campers Inn RV, we're more than a ...

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Service Advisor Writer information

See salary details

$12

$24

$39

How much do service advisor writer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service advisor writer in the United States is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor Writer vs Service Writer?

AspectService Advisor WriterService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentAutomotive service departments, dealerships, repair shopsAutomotive service departments, dealerships, repair shops
Job ResponsibilitiesCommunicates repair needs, estimates costs, writes repair orders, liaises with technicians and customersPrepares repair orders, documents customer concerns, coordinates with technicians, manages service flow

Both roles involve customer communication and repair documentation, often overlapping in daily tasks. The Service Advisor Writer typically emphasizes customer interaction and sales, while the Service Writer focuses more on administrative duties. However, in many workplaces, these titles are used interchangeably, and responsibilities may vary based on the employer.

How does a service advisor writer typically collaborate with technicians and customers throughout the repair process?

A Service Advisor Writer acts as a crucial liaison between customers and the service department. They begin by gathering detailed information from customers about vehicle issues, then communicate these concerns clearly to technicians, ensuring accurate diagnostics and repair. Throughout the process, they keep customers updated on progress, explain technical findings in understandable terms, and obtain approvals for additional work if needed. Effective collaboration and communication skills are essential for managing expectations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a service advisor writer, and why are they important?

To thrive as a Service Advisor Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or automotive certification. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is usually required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is a service advisor writer?

A Service Advisor Writer is a professional who acts as a liaison between customers and the service department in automotive dealerships or repair shops. They are responsible for understanding the customer's vehicle concerns, accurately documenting them, and communicating repair or maintenance needs to technicians. Additionally, Service Advisor Writers provide estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their goal is to ensure a positive customer experience and efficient service workflow.
What cities are hiring for Service Advisor Writer jobs? Cities with the most Service Advisor Writer job openings:
What states have the most Service Advisor Writer jobs? States with the most job openings for Service Advisor Writer jobs include:
Service Advisor Writer jobs near you
Infographic showing various Service Advisor Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,192 per year, or $24.1 per hour.

Service Advisor- North Shore

HOMETOWN AUTO FRAMINGHAM INC

Danvers, MA • On-site

Other

Retirement, PTO

Re-posted 13 days ago

Job description

Automotive Service Advisor/Writer/ Consultant -
North Shore Mazda has an opening for an Automotive Service Advisor / Writer. We are a family owned and operated dealership .
Our dealership has low employee turnover and a great reputation as a great place to work.
Our ideal candidate will have excellent customer service skills and familiarity with ADP. Automotive Service Advisor/Writer experience is a plus but we will consider other candidates with similar or equivalent experience. We offer the opportunity for VERY competitive income, benefits, available 401(k), paid vacation, and an enjoyable, air-conditioned work environment.
Automotive Service Advisor/ Writer Responsibilities:
  • Schedule customer's vehicle service appointments
  • Greeting customers in a professional manner
  • Accurate write up of customer concerns
  • Convey expected cost and obtaining approval of repairs
  • Tracking of vehicle and communicating progress to customer
  • Maintaining excellent customer satisfaction (CSI scores)
  • Performing any additional task assigned by management

Automotive Service Advisor / Writer Requirements:
Clean driving record and able to pass a drug test required
  • Previous automotive car dealership experience preferred or strong automotive knowledge
  • Excellent communication skills
  • Professional appearance
  • Positive attitude
  • Commitment to being a team player

Automotive Service Advisor/Writer Benefits:
  • We offer a very competitive pay-plan with salary, commission, and bonuses
  • Paid vacations & Benefits package
  • Available 401(k)
  • Car Dealership and manufacturer training and more
  • Our motto is conducting every part of our business openly and truthfully. We do everything transparently.

Job Type: Full-time

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