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Service Advisor Writer Jobs in Idaho (NOW HIRING)

At least two years of experience as an automotive service writer or service advisor is required ... Experience as an automotive service manager is preferred * Deep understanding of automotive ...

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Service Advisor

Boise, ID · On-site

$80K - $100K/yr

Service Advisor Boise, ID $80,000 - $100,000 ***Relocation assistance available*** Multi-franchise automotive group looking for an experienced Service Advisor with Ford experience and a "go-getter ...

Karl Malone Ford is seeking a dedicated and customer-focused Service Advisor to join our team in Bellevue, ID. In this role, you will act as the vital link between our customers and the service ...

Service Advisor

Lewiston, ID · On-site

$60K/yr

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for ... Write up customer's vehicle problems accurately and clearly on a service input card, verify ...

Karl Malone Ford is seeking a dedicated and customer-focused Service Advisor to join our team in Bellevue, ID. In this role, you will act as the vital link between our customers and the service ...

Karl Malone Ford is seeking a dedicated and customer-focused Service Advisor to join our team in Bellevue, ID. In this role, you will act as the vital link between our customers and the service ...

Service Advisor We are looking for a hard working individual with the willingness to succeed in a fast pace high volume store. Must be reliable, customer service orientated, and multi-tasking is a ...

Service Advisor We are looking for a hard working individual with the willingness to succeed in a fast pace high volume store. Must be reliable, customer service orientated, and multi-tasking is a ...

Service Advisor We are looking for a hard working individual with the willingness to succeed in a fast pace high volume store. Must be reliable, customer service orientated, and multi-tasking is a ...

Service Advisor

Caldwell, ID · On-site

$25 - $30/hr

Service Advisor Summary Title: Service Advisor ID: 3995 Job Type: Full-Time Location: Caldwell, ID Openings: 1 Description Bring your skills to the 2025 Kenworth Dealer of the Year! Kenworth Sales ...

Automotive Service Advisor

Lewiston, ID · On-site

$60K - $110K/yr

Maintaining a dealership-prescribed standard for hours per customer repair order written and ... Advisors work with service customers for most of the shift. Evenings, some holidays and weekend ...

Automotive Service Advisor

Lewiston, ID · On-site

$60K - $110K/yr

Maintaining a dealership-prescribed standard for hours per customer repair order written and ... Advisors work with service customers for most of the shift. Evenings, some holidays and weekend ...

Service Advisor

Caldwell, ID · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

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Service Advisor Writer information

See Idaho salary details

$11

$22

$37

How much do service advisor writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service advisor writer in Idaho is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $25.34 per hour, depending on experience, location, and employer.

What is a service advisor writer?

A Service Advisor Writer is a professional who acts as a liaison between customers and the service department in automotive dealerships or repair shops. They are responsible for understanding the customer's vehicle concerns, accurately documenting them, and communicating repair or maintenance needs to technicians. Additionally, Service Advisor Writers provide estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their goal is to ensure a positive customer experience and efficient service workflow.

How does a service advisor writer typically collaborate with technicians and customers throughout the repair process?

A Service Advisor Writer acts as a crucial liaison between customers and the service department. They begin by gathering detailed information from customers about vehicle issues, then communicate these concerns clearly to technicians, ensuring accurate diagnostics and repair. Throughout the process, they keep customers updated on progress, explain technical findings in understandable terms, and obtain approvals for additional work if needed. Effective collaboration and communication skills are essential for managing expectations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a service advisor writer, and why are they important?

To thrive as a Service Advisor Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or automotive certification. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is usually required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Service Advisor Writer vs Service Writer?

AspectService Advisor WriterService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentAutomotive service departments, dealerships, repair shopsAutomotive service departments, dealerships, repair shops
Job ResponsibilitiesCommunicates repair needs, estimates costs, writes repair orders, liaises with technicians and customersPrepares repair orders, documents customer concerns, coordinates with technicians, manages service flow

Both roles involve customer communication and repair documentation, often overlapping in daily tasks. The Service Advisor Writer typically emphasizes customer interaction and sales, while the Service Writer focuses more on administrative duties. However, in many workplaces, these titles are used interchangeably, and responsibilities may vary based on the employer.

How does a service advisor writer get paid?

A service advisor writer typically earns a combination of a base salary and commissions or bonuses based on sales, service upsells, or customer satisfaction. Compensation can also include performance incentives and benefits, with pay structures varying by employer and location.
Infographic showing various Service Advisor Writer job openings in Idaho as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,225 per year, or $22.7 per hour.

Automotive Service Advisor / Writer | Up to $95k & Weekends Off | Hayden

Christian Brothers Automotive

Hayden, ID • On-site

$60/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


Christian Brothers Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

203rd of 374 rated vehicle maintenance


Job description

Company Description

Christian Brothers Automotive 

Benefits:

  • From $60-90k+ for Highly Qualified Candidates. Base plus Commission 
  • Guaranteed base plus bonus
  • Closed Every Weekend To Spend Time With Family & Friends
  • Earn More With Team Performance Bonuses
  • Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
  • Paid Vacation & Paid Holidays
  • Healthcare Benefits Available
  • Matching Retirement Plans
  • On-Going Training & Career Advancement
  • Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  • Continuous Training Available Through The CBA Flywheel Learning System
  • Employee Appreciation Events
  • Chaplain Care Support Available
  • Team Lunches
  • Locally Owned and Operated
Job Description

Job Title:

Automotive Service Advisor / Writer

Location:  

419 W. Miles Avenue, Hayden, ID 83835

Job Overview:

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

  • Greet every guest that enters our facility with hospitality and respect
  • Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
  • Manage the store's workflow in an effective and efficient manner
  • Consistently and effectively sell our services without jeopardizing honesty and integrity
  • Maintain a positive attitude and team atmosphere at all times
  • Communicate on the phone in a clear professional manner
  • Build long-term relationships between the store, yourself and our guests
  • Directs, coordinates, and participates in performing customer service activities
  • Shuttle guests as needed in CBA branded vehicle
  • Ensure that all repairs are performed to proper specifications.
  • Work together as a team and assist other employees as needed
  • Other duties as assigned
Qualifications

Qualifications:

  • Current driver's licenses
  • Driving record acceptable to our current insurance carrier
  • Proficiency in Windows based computer software and automotive store applications
  • Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

  • Being dependable and reliable for a position that is scheduled for Monday - Friday, 7am - 6pm
  • Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Keeping a brisk work pace in a high-volume environment
Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.


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