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Service Advisor Writer Jobs in Dallas, TX (NOW HIRING)

Brakes Plus

Automotive Service Advisor

Anna, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Brakes Plus

Automotive Service Advisor

Richardson, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Brakes Plus

Automotive Service Advisor

Fort Worth, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Brakes Plus

Automotive Service Advisor

Little Elm, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Brakes Plus

Automotive Service Advisor

Kaufman, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

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All JobsService Advisor Writer JobsService Advisor Writer Jobs in Dallas, TX

Service Advisor Writer information

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$11

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How much do service advisor writer jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for service advisor writer in Dallas, TX is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.76 per hour, depending on experience, location, and employer.

What is a service advisor writer?

A Service Advisor Writer is a professional who acts as a liaison between customers and the service department in automotive dealerships or repair shops. They are responsible for understanding the customer's vehicle concerns, accurately documenting them, and communicating repair or maintenance needs to technicians. Additionally, Service Advisor Writers provide estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their goal is to ensure a positive customer experience and efficient service workflow.

How does a service advisor writer typically collaborate with technicians and customers throughout the repair process?

A Service Advisor Writer acts as a crucial liaison between customers and the service department. They begin by gathering detailed information from customers about vehicle issues, then communicate these concerns clearly to technicians, ensuring accurate diagnostics and repair. Throughout the process, they keep customers updated on progress, explain technical findings in understandable terms, and obtain approvals for additional work if needed. Effective collaboration and communication skills are essential for managing expectations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a service advisor writer, and why are they important?

To thrive as a Service Advisor Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or automotive certification. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is usually required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Service Advisor Writer vs Service Writer?

AspectService Advisor WriterService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentAutomotive service departments, dealerships, repair shopsAutomotive service departments, dealerships, repair shops
Job ResponsibilitiesCommunicates repair needs, estimates costs, writes repair orders, liaises with technicians and customersPrepares repair orders, documents customer concerns, coordinates with technicians, manages service flow

Both roles involve customer communication and repair documentation, often overlapping in daily tasks. The Service Advisor Writer typically emphasizes customer interaction and sales, while the Service Writer focuses more on administrative duties. However, in many workplaces, these titles are used interchangeably, and responsibilities may vary based on the employer.

How does a service advisor writer get paid?

A service advisor writer typically earns a combination of a base salary and commissions or bonuses based on sales, service upsells, or customer satisfaction. Compensation can also include performance incentives and benefits, with pay structures varying by employer and location.

What cities near Dallas, TX are hiring for Service Advisor Writer jobs?

Cities near Dallas, TX with the most Service Advisor Writer job openings:

Service Advisor Writer jobs near you
Infographic showing various Service Advisor Writer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,184 per year, or $22.2 per hour.

Service Advisor/Writer - Exceptional Health & Retirement Benefits

Mechanics & Body Shops Marketplace

Plano, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Do you think all independent shops are the same. Do you think independent shops can't offer what dealerships offer. Think again.

Our core philosophy has always been based on taking great care of our employees who in turn, take excellent care of our customers. This is the reason why many of our employees have been with us for more than 10 years and why our customers have given us raving reviews on Google and Facebook. As a result, we have earned the Mechanics Marketplace Best Workplace badge of excellence.

We're a family-owned independent auto repair shop since 1996. We focus primarily on Japanese and Asian cars. Our business is very strong and we're looking to add a third service advisor to our team.

So what is our culture like. Besides our quarterly luncheons and annual Christmas party, our motto is to "always do things right and do the right thing". We make sure our customers' cars are fixed right and we do the right thing for our employees and our customers.

We don't sell unneeded service and we treat our employees the way we like to be treated. The following is a list of benefits we offer our employees. If you like what you see, please apply here and we will schedule a call to meet you in person and show you around our shop.

Benefits for Automotive Service Advisor/Writer Competitive commission-based compensation with guaranteed income Excellent Medical insurance benefits for you and your family. Dental and Vision insurance benefits are offered too. 401K Savings plan with employer matching (That's free tax deferred money!).

Paid vacation Paid holidays Air-conditioned work area Employee discount 5-Day workweek (no weekends!) Clean, spacious and well-equipped facility A place you can call home. Qualifications of Automotive Service Advisor/Writer A great positive attitude, a pleasant demeanor, knowledge about car service and a willingness to help. A valid Driver's License with a driving record acceptable to our insurance company is required.

Related keywords: service advisor, service writer, automotive, service manager, sales, service sales, CSR, Customer Service Representative, Sales rep., customer service, sales jobs, customer service jobs, automotive jobs

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