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Service Advisor Writer Jobs in Dallas, TX (NOW HIRING)

Automotive Service Advisor

Anna, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Frisco, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Saginaw, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Anna, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Addison, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Plano, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Celina, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Lantana, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Kaufman, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Plano, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Automotive Service Advisor

Fate, TX · On-site

$40K - $60K/yr

Excellent verbal and written communication * Ability to develop professional relationships with customers and team members * Minimum of 2 years' experience in a Service Advisor/Writer role * Proven ...

Showing results 21-40

Service Advisor Writer information

See Dallas, TX salary details

$11

$23

$38

How much do service advisor writer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor writer in Dallas, TX is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.82 per hour, depending on experience, location, and employer.

What is a service advisor writer?

A Service Advisor Writer is a professional who acts as a liaison between customers and the service department in automotive dealerships or repair shops. They are responsible for understanding the customer's vehicle concerns, accurately documenting them, and communicating repair or maintenance needs to technicians. Additionally, Service Advisor Writers provide estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their goal is to ensure a positive customer experience and efficient service workflow.

How does a service advisor writer typically collaborate with technicians and customers throughout the repair process?

A Service Advisor Writer acts as a crucial liaison between customers and the service department. They begin by gathering detailed information from customers about vehicle issues, then communicate these concerns clearly to technicians, ensuring accurate diagnostics and repair. Throughout the process, they keep customers updated on progress, explain technical findings in understandable terms, and obtain approvals for additional work if needed. Effective collaboration and communication skills are essential for managing expectations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a service advisor writer, and why are they important?

To thrive as a Service Advisor Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or automotive certification. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is usually required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Service Advisor Writer vs Service Writer?

AspectService Advisor WriterService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentAutomotive service departments, dealerships, repair shopsAutomotive service departments, dealerships, repair shops
Job ResponsibilitiesCommunicates repair needs, estimates costs, writes repair orders, liaises with technicians and customersPrepares repair orders, documents customer concerns, coordinates with technicians, manages service flow

Both roles involve customer communication and repair documentation, often overlapping in daily tasks. The Service Advisor Writer typically emphasizes customer interaction and sales, while the Service Writer focuses more on administrative duties. However, in many workplaces, these titles are used interchangeably, and responsibilities may vary based on the employer.

How does a service advisor writer get paid?

A service advisor writer typically earns a combination of a base salary and commissions or bonuses based on sales, service upsells, or customer satisfaction. Compensation can also include performance incentives and benefits, with pay structures varying by employer and location.

What cities near Dallas, TX are hiring for Service Advisor Writer jobs?

Cities near Dallas, TX with the most Service Advisor Writer job openings:

Infographic showing various Service Advisor Writer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,184 per year, or $22.2 per hour.

Automotive Service Advisor

Brakes Plus

Anna, TX • On-site

$40K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Brakes Plus rating

6.0

Company rating: 6.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

257th of 374 rated vehicle maintenance


Job description

Company Description
Brakes Plus was founded in 1990 with a single store in South Denver. Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing auto service companies, we are continuously opening new stores in each of these regions while maintaining the family values and standards that the company was founded on. Brakes Plus has two important assets, our employees and our customers. Our mission is to supply the customer with quality parts and world class service at a great price. Our philosophy has always been for EVERY CUSTOMER to have a positive experience at Brakes Plus.
Job Description
The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.
Primary Responsibilities include (but are not limited to):
  • Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Creates a highly motivated team environment/climate
  • Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching service department teammates on all operational issues
  • Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Evaluating performance and productivity of all service department personnel
  • Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
  • Ensuring store safety, including the use of and maintenance of safety equipment
  • Ensuring equipment/hardware layout and positioning within the service department
  • Supervising shop area, equipment and teammates for compliance with company safety procedure
  • Ensures that proper inspections are being conducted

Qualifications
We are looking for:
  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced work environment
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Minimum of 2 years' experience in a Service Advisor/Writer role
  • Proven track record of exceeding business objectives
  • Ability to work efficiently both individually and as part of a team
  • Solid knowledge of basic OSHA laws
  • Valid driver's license

Additional Information
Compensation: $40,000- $60,000 annual salary
Benefits: Brakes Plus provides a large selection of benefits that help protect the health, wealth, and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. This includes: Medical, Dental, Vision, Life Insurance, 401 (K) Retirement Plan, Employer Paid Short- and Long-Term Disability Insurance, Paid Time Off (Vacation/Personal), Paid Bereavement, and Paid Holidays.
All information will be kept confidential according to EEO guidelines.
Work Opportunity Tax Credits - Brakes Plus
Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation.
Applicant Instructions
  • Open https://tcs.adp.com/mavistac
  • Please answer each question to complete the voluntary screening
  • Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
  • Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign

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