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Service Advisor Writer Jobs (NOW HIRING)

Barton Ford

Service Advisor/Writer

Suffolk, VA

$43K - $89K/yr

Our Service Advisors are responsible for writing service on customer vehicles that are repaired at our dealership. * Successful candidates must be able to handle multiple tasks, possess great ...

Trust Palmdale Honda

Service Advisor (Writer)

Palmdale, CA · On-site

$60K - $144K/yr

Minimum 1 year of Automotive Service Advisor/Writing * Working knowledge and experience of automotive products, repairs, and parts * Strong communication skills and the ability to translate customers ...

Trust Palmdale Honda

Service Advisor (Writer)

Palmdale, CA · On-site

$60K - $144K/yr

Minimum 1 year of Automotive Service Advisor/Writing * Working knowledge and experience of automotive products, repairs, and parts * Strong communication skills and the ability to translate customers ...

Trust Palmdale Kia

Service Advisor (Writer)

Palmdale, CA · On-site

$60K - $108K/yr

Minimum 1 year of Automotive Service Advisor/Writing * Working knowledge and experience of automotive products, repairs, and parts * Strong communication skills and the ability to translate customers ...

Sames Mcallen Ford

SERVICE ADVISOR/WRITER

Mcallen, TX · On-site

... service requests. The advisor also consults customers on needed scheduled maintenance repairs ... Provide written estimate for labor and parts, provide diagnostic estimate if necessary and ...

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Service Advisor Writer information

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$12

$24

$39

How much do service advisor writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service advisor writer in the United States is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.92 per hour, depending on experience, location, and employer.

What is a service advisor writer?

A Service Advisor Writer is a professional who acts as a liaison between customers and the service department in automotive dealerships or repair shops. They are responsible for understanding the customer's vehicle concerns, accurately documenting them, and communicating repair or maintenance needs to technicians. Additionally, Service Advisor Writers provide estimates, explain recommended services, and keep customers updated on the status of their vehicles. Their goal is to ensure a positive customer experience and efficient service workflow.

How does a service advisor writer typically collaborate with technicians and customers throughout the repair process?

A Service Advisor Writer acts as a crucial liaison between customers and the service department. They begin by gathering detailed information from customers about vehicle issues, then communicate these concerns clearly to technicians, ensuring accurate diagnostics and repair. Throughout the process, they keep customers updated on progress, explain technical findings in understandable terms, and obtain approvals for additional work if needed. Effective collaboration and communication skills are essential for managing expectations and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a service advisor writer, and why are they important?

To thrive as a Service Advisor Writer, you need strong automotive knowledge, customer service skills, and typically a high school diploma or automotive certification. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is usually required. Excellent communication, active listening, and problem-solving abilities help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Service Advisor Writer vs Service Writer?

AspectService Advisor WriterService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentAutomotive service departments, dealerships, repair shopsAutomotive service departments, dealerships, repair shops
Job ResponsibilitiesCommunicates repair needs, estimates costs, writes repair orders, liaises with technicians and customersPrepares repair orders, documents customer concerns, coordinates with technicians, manages service flow

Both roles involve customer communication and repair documentation, often overlapping in daily tasks. The Service Advisor Writer typically emphasizes customer interaction and sales, while the Service Writer focuses more on administrative duties. However, in many workplaces, these titles are used interchangeably, and responsibilities may vary based on the employer.

How does a service advisor writer get paid?

A service advisor writer typically earns a combination of a base salary and commissions or bonuses based on sales, service upsells, or customer satisfaction. Compensation can also include performance incentives and benefits, with pay structures varying by employer and location.

What cities are hiring for Service Advisor Writer jobs?

Cities with the most Service Advisor Writer job openings:

What states have the most Service Advisor Writer jobs?

States with the most job openings for Service Advisor Writer jobs include:

Service Advisor Writer jobs near you
Infographic showing various Service Advisor Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,192 per year, or $24.1 per hour.

Automotive Service Advisor/Writer - Health Benefits & No Week-ends

Mechanics & Body Shops Marketplace

Union City, CA • On-site

Full-time

PTO

Re-posted 26 days ago

Job description

\n <\/head>\n \n

Are you an experienced service advisor with good technical background looking for a friendly and collaborative work environment where you can focus on helping customers and explaining the problems and needed repairs?  <\/span>Are you looking for a competitive compensation that includes health benefits?  Do you want to work 5 days a week and have your week\-ends to yourself?<\/span><\/span><\/span>
<\/span><\/p>

Rated "Best Workplace" by Mechanics Marketplace, highly reputable auto repair shop in Union City, CA has been servicing cars and light trucks for the past 40 years. Our quality service earned us raving reviews on Google and Yelp. We are looking to add to our team a service advisor\/writer with the right positive attitude and the willingness to be part of our strong collaborative team culture. <\/span><\/span>
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\n Benefits for Automotive Service Advisor\/Writer<\/span><\/span><\/span><\/b>
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    \n
  • Excellent hourly rate with commission<\/span><\/span>
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  • Health insurance<\/span><\/span>
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  • Paid vacation and paid holidays<\/span><\/span>
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  • Paid training and ASE certifications<\/span><\/span>
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  • 5\-day work\-week - No week\-ends!<\/span><\/span>
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  • A place you can be proud to work for and call home! <\/span><\/span>
    <\/span><\/li>\n <\/ul>

     <\/span><\/span>
    <\/p>

    Qualifications of Service Advisor\/Writer<\/span><\/span><\/span><\/b>
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    • 5+ years of experience as an Automotive Service Advisor\/Writer<\/span><\/span>
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    • Expertise in dispatching work, selling service, and building work orders<\/span><\/span>
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    • Positive and friendly attitude<\/span><\/span>
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    • Customer service & customer relationship\-building skills<\/span><\/span>
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    • Strong organization skills, able to multitask effectively<\/span><\/span>
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    • Great communication skills (in\-person, phone, email) and team player able to build positive, productive working relationships with co\-workers and manager<\/span><\/span>
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    • Ability to recommend additional service required for customer safety and improved car performance, including strategizing on how to sequence repairs based on importance<\/span><\/span>
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    • Very good computer skills<\/span><\/span>
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    • Attentive listener<\/span><\/span>
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    • Energetic & proactive<\/span><\/span>
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    • Able to learn and adapt<\/span><\/span>
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    • Attention to detail with the ability to follow instructions<\/span><\/span>
      <\/span><\/li>\n <\/ul>

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      <\/p>\n

      \n Related keywords: service writer, service manager, service advisor<\/span><\/span><\/span><\/span><\/i>
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      \n <\/body>\n<\/html>

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