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Service Advisor Trainee Jobs in California (NOW HIRING)

Fahrney Automotive Group

Service Advisor Trainee

Selma, CA · On-site

$16.90 - $18/hr

We are looking for outgoing highly motivated individuals who can consistently deliver exceptional service for the position of Service Advisor Trainee. Our mission is to provide the highest quality of ...

Northwestern Mutual

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Business Development Representative - Financial Services

Irvine, CA · On-site

$100K - $300K/yr

Must be located in Orange County, CA Financial Advisor Trainee | Sales Experience Required | $50K ... No previous financial services experience is required. We invest heavily in your success through ...

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All JobsService Advisor JobsService Advisor Trainee JobsService Advisor Trainee Jobs in California

Service Advisor Trainee information

What is the difference between Service Advisor Trainee vs Service Advisor?

AspectService Advisor TraineeService Advisor
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; experience preferred; certifications optional
Work EnvironmentEntry-level, training-focused, dealership or repair shopCustomer-facing, service department, fast-paced
Job ResponsibilitiesAssisting with customer inquiries, learning service processesCommunicating with customers, recommending services, managing repairs

The main difference is that a Service Advisor Trainee is in an entry-level position focused on learning the role, while a Service Advisor is an experienced professional actively managing customer service and repair processes. Trainees are in training, whereas Service Advisors handle daily customer interactions independently.

Can I be a service advisor trainee with no experience?

Yes, many service advisor trainee positions are designed for individuals without prior experience. Employers often provide on-the-job training to develop skills in customer service, vehicle knowledge, and communication, making it possible to start with little or no background in the field.

How hard is it to become a service advisor trainee?

Becoming a service advisor trainee typically requires a high school diploma or equivalent and good communication skills. On-the-job training is common, and some employers prefer candidates with basic automotive knowledge or customer service experience; certifications are not usually mandatory but can be beneficial. The role often involves learning about vehicle repairs, parts, and dealership operations over a few months.

What is a service advisor trainee?

A service advisor trainee is an entry-level position in automotive service departments where the individual learns to assist customers, understand vehicle repairs, and coordinate between technicians and clients. The role often involves developing communication skills, understanding service processes, and may require on-the-job training or certification programs.

What are the most commonly searched types of Service Advisor jobs in California?

The most popular types of Service Advisor jobs in California are:

What cities in California are hiring for Service Advisor Trainee jobs?

Cities in California with the most Service Advisor Trainee job openings:

Service Advisor Trainee jobs near you
Infographic showing various Service Advisor Trainee job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Service Advisor Trainee

Fahrney Automotive Group

Selma, CA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Job description

At Fahrney Automotive Group, our people are our most valuable assets. We are looking for outgoing highly motivated individuals who can consistently deliver exceptional service for the position of Service Advisor Trainee.


Our mission is to provide the highest quality of service to our customers, so we are proud to give our employees the tools and training they need to be successful. If you are looking to work in a rewarding industry at a company that values your contributions, we would like to hear from you!

What We Offer

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Employer Match
  • Ongoing Professional Development
  • Inviting and Inclusive Team Culture
  • Career Growth and Internal Promotions
  • Competitive Wage Plans

Responsibilities

  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Happiness scores at or above company standards.
  • Assist in diagnosing vehicle problems; order parts and tools as necessary.
  • Oversee administration of warranty claims as well as training and supervising of service department.
  • Set schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain good working relationship with factory(s) and foster positive employee relations.
  • Collaborate with upper management to make service department hiring and discipline decisions.

Qualifications


  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance

  • Consistent record of service and sales success

  • Strong record of positive customer satisfaction results

  • Team oriented and self-motivated

  • Able to work with little supervision

  • Clean driving record and valid driver's license

  • Bilingual is HIGHLY preferred in this role

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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