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Service Advisor Service Writer Jobs in Florida (NOW HIRING)

Meineke

Service Writer

Green Cove Springs, FL · On-site

Our high-volume automotive repair shop is seeking a full-time Automotive Service Writer to oversee ... Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke ...

Meineke

Service Advisor II

Port Richey, FL · On-site

$18 - $23/hr

At least two years of experience as an automotive service writer or service advisor is required ... Experience as an automotive service manager is preferred * Deep understanding of automotive ...

Meineke

Service Advisor- Automotive

Fort Lauderdale, FL · On-site

$17 - $20/hr

The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous customer service experience. Service Advisor experience or ...

Earl Stewart Toyota

Service Advisor

Lake Park, FL · On-site

Toyota Service Writer / Service Advisor * Greet customers and provide exceptional customer service throughout the repair process. * Listen to customer concerns and accurately document vehicle issues ...

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Service Advisor Service Writer information

See Florida salary details

$8

$18

$29

How much do service advisor service writer jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service advisor service writer in Florida is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $20.10 per hour, depending on experience, location, and employer.

What is a service advisor service writer?

Service Advisors, also known as Service Writers, are professionals who act as the liaison between customers and the automotive service department. They help customers understand their vehicle's maintenance needs, write up service requests, explain recommended repairs, and provide cost and time estimates. Service Advisors also communicate with technicians to ensure repairs are completed correctly and on schedule. Their goal is to ensure customer satisfaction and efficient workflow in the service department.

What are the key skills and qualifications needed to thrive as a service advisor service writer?

To thrive as a Service Advisor (Service Writer), you need strong automotive knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification is valuable. Excellent communication, problem-solving, and organizational skills help build trust with customers and coordinate efficiently with service technicians. These skills are essential for ensuring customer satisfaction, accurate service documentation, and smooth workflow in automotive service departments.

How does a service advisor service writer typically handle high volumes of customer requests during peak times?

During busy periods, Service Advisor Service Writers prioritize effective communication and organization to manage multiple customer requests efficiently. They often rely on scheduling tools, clear documentation, and strong teamwork with technicians to ensure timely updates and accurate estimates for each customer. Proactively managing expectations and keeping customers informed about wait times or delays are essential parts of the role. This approach helps maintain customer satisfaction and smooth workflow in the service department.

What is the difference between Service Advisor Service Writer vs Service Technician?

AspectService Advisor Service WriterService Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service laneGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto dealerships, repair shopsRepair shops, dealerships, automotive service centers
Search & Comparison IntentUnderstanding roles, career options, job requirementsTechnical skills, repair duties, certifications

Service Advisor Service Writers focus on customer communication, scheduling, and administrative tasks, while Service Technicians perform hands-on vehicle repairs. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

Can you be a service advisor service writer with no experience?

Service advisors or service writers typically do not need prior experience to start, as many employers provide on-the-job training. However, having knowledge of automotive systems, customer service skills, and basic computer proficiency can improve job prospects and performance. Certifications like ASE or manufacturer-specific training can also enhance employability but are not always required initially.

What are popular job titles related to Service Advisor Service Writer jobs in Florida?

For Service Advisor Service Writer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Service Advisor Service Writer jobs in Florida look for?

The top searched job categories for Service Advisor Service Writer jobs in Florida are:

Service Advisor Service Writer jobs near you
Infographic showing various Service Advisor Service Writer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,508 per year, or $18 per hour.

Service Advisor

Saint Petersburg, FL • On-site

Dayton Andrews Chrysler Dodge Jeep Ram
See more jobs at Dayton Andrews Chrysler Dodge Jeep Ramexternal

Full-time

Re-posted 6 days ago

Job description

Dayton Andrews St. petersburg, Chrysler Dodge Jeep Ram Fiat (Service Advisor)
Service Advisor Job Description:
The Service Advisor will act as the primary point of contact between service department customers, and the Dayton Andrews Service Team. The Service Advisor is responsible for facilitating the service and repair of vehicles from start to finish. They are responsible for providing an exceptional service experience to the customer in accordance with Dayton Andrews and Manufacturer guidelines.

The Service Advisor at Dayton Andrews is responsible for taking ownership of the service experience from first point of contact with the customer to the final delivery of serviced and repaired vehicles. Service Advisors act as the liaison between customer and repair technician to effectively communicate both customer and vehicle needs. A successful service advisor takes ownership of the customer experience, and creates value by offering a one stop resolution for all vehicle service needs.

Duties and Responsibilities:

· Welcome customers into the Service Department and create service orders for repair technicians. This includes greeting customers in person, answering phone calls, e-mails and text messages from customers.

· Write repair orders using CDK dealer management software to move customer vehicles into the repair shop.

· Create estimates based on technician inspections, diagnostic conclusions, and scheduled maintenance requirements.

Required Qualifications:

· Skills

Applicants must be able to manage their time effectively with minimal supervision. They must be able to take initiative in assisting customers and commit to making exceptional customer experience their top priority. They must be able to work in a fast-paced environment with workload varying in degree of difficulty day to day.

· Education
While there is no particular formal education needed to be successful in this role, it is paramount that the Service Advisor has the ability to communicate intelligently, both verbally and through written communication. Having a working understanding of vehicle mechanics is a desired qualification, but we are willing to educate the right candidate using both Dealership and Manufacturer training resources.

· Experience
Candidates must have a minimum 2+ years in a customer service position.

Preferred Qualifications:
The ideal candidate would have experience as a service advisor in a dealership environment. They would be experienced working with manufacturer warranty repairs and recalls. Experience using CDK Dealer Management Software is a huge plus. Preferred qualifications would also include a comprehensive working knowledge of automotive mechanics. This can include recreational experience working on cars.

We are not afraid to train the right person for this job!

This is a full-time position with a working schedule of Monday – Friday from 7:30am-5:30pm, and every other Saturday from 7:00am-4:00pm

Dayton Andrews Chrysler Jeep Dodge Ram provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Apply