System Administratorย ย
Federal Prison Industries (UNICOR) โ Information Technology Services Contractย
About the Projectย
Federal Prison Industries (UNICOR) provides employment and training opportunities toย incarceratedย individuals through manufacturing, services, and technology programs that support federal agencies nationwide.ย
The Management Information Systems Branch (MISB) supports UNICOR's enterprise technology environment, including user support, infrastructure, networking, cybersecurity, and business systems. As UNICOR continues to modernize its technology environment, the Service Desk Technician II will play a key role in supporting users,ย maintainingย system performance, and ensuringย timelyย resolution of technical issues.ย
Position Summaryย
KeenLogicย is seeking an experienced System Administrator to support Federal Prison Industries (UNICOR), a government corporation within the U.S. Department of Justice. The System Administrator willย be responsible forย maintainingย and supporting enterprise Information Technology infrastructureย operatingย within a Microsoft Windows environment.ย This role supports day-to-day IT operations, including systems administration, account management, workstation and server support, operating system configuration, software deployment, patch management, vulnerability remediation, and end-user support. ย The ideal candidate is a hands-on IT professional with experience supporting enterprise environments, troubleshooting complex technical issues, andย maintainingย secure and reliable technology systems.ย ย
This positionย operatesย under a hybrid work model and may require occasional onsite support and travel to UNICOR or Bureau of Prisons facilities as needed.ย This opportunity supports a federal contract with a one-year base period and fourย optionย years, offering up to five years of continued work.ย KeenLogicย offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, 401(k), and life insurance.ย
Work Locationย
- Primarily Remote/Hybridย
- Potential support locations include:ย
- Washington, DC (UNICOR Central Office)ย
- Butner, NCย
- Allenwood, PAย
- Victorville, CAย
Scheduleย
- Monday through Fridayย
- Full-time (40 hours per week)ย
- 8-hour shiftsย
- Start times between 6:30 AM and 8:30 AMย
- Endย timesย between 3:30 PM and 5:30 PMย
Requirementsย
- 5ย years of ITย experienceย
- CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP) and Microsoft Certified Systems Administrator (MCSA)ย ย
- Each certification can be substituted for 2 years of IT work experienceย
Required Technical Experienceย
- Windows Server Administrationย ย
- Microsoft Windows 11ย ย
- Active Directoryย ย
- Microsoft 365ย ย
- Exchange / Outlookย ย
- Virtual and Physical Server Supportย ย
- User Account Administrationย ย
- Operating System Deployment and Configurationย ย
- Patch Managementย ย
- Vulnerability Remediationย ย
- Hardware and Software Installationย ย
- Desktop and Server Troubleshootingย ย
- Infrastructure Supportย
Key Job Dutiesย - Administer,ย maintain, and support Microsoft Windows Server and Windows 11 environments across enterprise infrastructure.ย
- Manage user accounts, permissions, group memberships, password resets, and access controls within Active Directory and related systems.ย
- Install, configure,ย maintain, and troubleshoot physical and virtual servers to ensure system reliability, performance, and availability.ย
- Perform operating system installations, upgrades, configurations, and deployments for servers and workstations.ย
- Administer and support Microsoft 365, Exchange, and Outlook environments, including user provisioning, mailbox management, and troubleshooting.ย
- Monitorย system health and performance,ย identifyย issues, and implement corrective actions toย maintainย stable and secure operations.ย
- Perform patch management activities, including testing, deployment, verification, and reporting of operating system and application updates.ย
- Conduct vulnerability remediation activities and support compliance with organizational security requirements and best practices.ย
- Troubleshoot and resolve complex desktop, server, operating system, software, hardware, and infrastructure-related issues.ย
- Install, configure,ย maintain, and support hardware, software applications, peripheral devices, and enterprise technology solutions.ย
- Support enterprise infrastructure systems and collaborate with network, security, and support teams to resolve technical issues and improve service delivery.ย
- Assistย with system documentation, configuration standards, operational procedures, and technical knowledge sharing.ย
- Provide technical support and guidance to end users, ensuringย timelyย resolution of incidents and service requests.ย
- Participateย in technology modernization initiatives, infrastructure upgrades, and system improvement projects.ย
- Support both remote and onsite operations and travel to designated locations asย requiredย to support mission and operational needs.ย
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