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Sentrilock Jobs (NOW HIRING)

SentriLock

Association Support Representative

Las Vegas, NV · On-site

$17.25 - $23.25/hr

Deliver comprehensive training presentations to educate customers on the benefits and applications of SentriLock products and services. * Log and code customer interactions, incidents, requests ...

Solutions Realty

Must possess an active Real Estate license in the state of Maryland or Washington, DC Must transfer your license to our company Speak English Extremely Well Have a Sentrilock card Great ...

SentriLock

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

Customer Experience Specialist 1 Role Overview: The Customer Experience Specialist 1 delivers world-class, external technical support in an omnichannel contact center. This role demands excellent ...

HomeServices of America

Office Administrator

Armonk, NY

$21.50 - $35.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take initiative to assist agents in launching new listings, including input of listing data into MLS, ShowingTime, Sentrilock, and other relevant databases. * Provide technical and administrative ...

Bay Management Group

Be Seen First

Licensed Leasing Agent

Arlington, VA · On-site

$60K - $90K/yr

  • Retirement

  • PTO

Active memberships with NVAR, SentriLock, and MLS (agent is responsible for associated fees) * Valid driver's license * Reliable personal vehicle * Smartphone * High school diploma or equivalent Why ...

HomeServices of America

Office Administrator

Armonk, NY

$21.50 - $35.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take initiative to assist agents in launching new listings, including input of listing data into MLS, ShowingTime, Sentrilock, and other relevant databases. * Provide technical and administrative ...

HomeServices of America Inc

Office Administrator

Armonk, NY · On-site

$21.50 - $35.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take initiative to assist agents in launching new listings, including input of listing data into MLS, ShowingTime, Sentrilock, and other relevant databases. * Provide technical and administrative ...

Sentrilock LLC

Customer Experience Specialist

West Chester, OH · On-site

$16.75 - $21/hr

Description: Role Overview: The Customer Experience Specialist 1 delivers world-class, external technical support in an omnichannel contact center. This role demands excellent customer relationship ...

Sentrilock LLC

Security Engineer

West Chester, OH · On-site

Description: The Security Engineer is responsible for protecting the organization's information systems, infrastructure, networks, cloud environments, endpoints, identities, data, and approved AI ...

New

Houlihan Lawrence

Office Administrator

Armonk, NY · On-site

$21.50 - $35.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take initiative to assist agents in launching new listings, including input of listing data into MLS, ShowingTime, Sentrilock, and other relevant databases. * Provide technical and administrative ...

HomeServices of America

Office Administrator

Yonkers, NY

$21.50 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Sentrilock, and other relevant databases. • Provide technical and administrative support for property listings, including video posting, photography coordination, and virtual tour setup. 5. Special ...

HomeServices of America

Office Administrator

Armonk, NY · On-site

$21.50 - $35.37/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Take initiative to assist agents in launching new listings, including input of listing data into MLS, ShowingTime, Sentrilock, and other relevant databases. * Provide technical and administrative ...

HomeServices of America

Office Administrator

Yonkers, NY · On-site

$21.50 - $33.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Sentrilock, and other relevant databases. • Provide technical and administrative support for property listings, including video posting, photography coordination, and virtual tour setup. 5. Special ...

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Sentrilock information

See salary details

$13

$23

$37

How much do sentrilock jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for sentrilock in the United States is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.24 per hour, depending on experience, location, and employer.

What is SentriLock?

SentriLock is a company that provides electronic lockbox solutions primarily for real estate professionals. Their lockboxes allow realtors to securely store keys at properties, enabling authorized agents to access homes for showings. SentriLock systems often include mobile apps, access logs, and security features to help ensure safe and efficient property access. The service is widely used by real estate associations and brokers across North America.

What are the key skills and qualifications needed to thrive as a SentriLock support specialist?

To thrive as a SentriLock Support Specialist, you need a background in customer service, problem-solving, and a solid understanding of real estate lockbox systems, often supported by technical or customer support experience. Proficiency with CRM software, ticketing systems, and the SentriKey platform is typically required. Strong communication, patience, and the ability to handle stressful situations make someone stand out in this role. These skills and qualities are vital for ensuring user satisfaction, resolving technical issues efficiently, and supporting real estate professionals in their daily operations.

What are some common challenges faced by SentriLock support specialists, and how can they be addressed?

SentriLock support specialists often encounter challenges such as troubleshooting technical issues with electronic lockboxes, assisting real estate agents under time-sensitive circumstances, and staying up-to-date with frequent software updates. To address these challenges, it's important to develop strong problem-solving skills, maintain clear communication with users, and participate in ongoing training provided by SentriLock. Successful specialists also collaborate closely with team members to escalate complex issues and ensure a smooth experience for all clients.

What is the difference between Sentrilock vs Locksmith?

AspectSentrilockLocksmith
CredentialsTypically no formal licensing required, but certifications like Certified Registered Locksmith (CRL) are commonRequires state licensing and certifications such as Certified Registered Locksmith (CRL)
Work EnvironmentPrimarily in real estate, property management, and security industriesVaries from residential, commercial, to automotive locksmith services
Employer & Industry UsageUsed by real estate agents, property managers, and security companiesEmployed by locksmith companies, security firms, or self-employed

While Sentrilock specializes in electronic lockboxes for real estate access, locksmiths provide a broader range of lock and security services. Both roles require knowledge of locks and security systems, but locksmiths have more extensive credentials and work across various sectors, whereas Sentrilock focuses on electronic access solutions for property management.

How do I get into Sentrilock?

To pursue a role at Sentrilock, candidates typically need relevant experience in security or locksmithing, and may require certifications such as locksmith licenses or security credentials. Applying through the company's careers page or job boards, and demonstrating technical skills and knowledge of access control systems, can improve chances of employment.
More about Sentrilock jobs

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Cities with the most Sentrilock job openings:

What states have the most Sentrilock jobs?

States with the most job openings for Sentrilock jobs include:

What job categories do people searching Sentrilock jobs look for?

The top searched job categories for Sentrilock jobs are:

Sentrilock jobs near you
Infographic showing various Sentrilock job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $48,528 per year, or $23.3 per hour.

Association Support Representative

SentriLock

Las Vegas, NV • On-site

$17.25 - $23.25/hr

Other

Re-posted 8 days ago

SentriLock rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 157 rated electronics manufacturers

Job description

Association Support Representative

The Association Support Representative delivers world-class, onsite technical support and customer training. This role demands outstanding customer relationship skills, efficient technical troubleshooting, and effective coordination across teams.

Responsibilities and Duties
  • Assist customers with onboarding, training, and adoption of products and services.
  • Diagnose and resolve level 2 technical issues and account inquiries within service level commitments.
  • Deliver comprehensive training presentations to educate customers on the benefits and applications of SentriLock products and services.
  • Log and code customer interactions, incidents, requests, & escalation events via case management system and knowledge base.
  • Partner with Customer Success Management to effectively resolve customer escalations.
  • Prepare, test, and operate audio/visual equipment for training sessions.
  • Monitor, manage, and accurately track product inventory.
  • Process product returns abiding by all standard operating procedures for security, repairs, and replacements.
  • Performs other related duties as assigned to support the organization's goals and objectives.
Requirements
  • Associates Degree in Technology or 2+ years equivalent work experience – Required
  • 2+ years on-site technical support experience – Required
  • CompTIA A+ certification – Preferred
  • Written and verbal bilingual fluency (French, Spanish, Chinese) – Preferred
  • Strong ability to handle customer escalations with a satisfactory outcome.
  • Professional verbal and written communication skills including in person training presentations.
  • Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.
  • Ability to type, deliver training presentations, look at a computer screen, and/or sit for long periods of time.

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