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Senior Workflow Analyst Jobs in Raleigh, NC (NOW HIRING)

SCRAM Systems

Sr. SQL Developer (ISA)

Chapel Hill, NC · On-site

$110K - $125K/yr

The Senior SQL / Reporting Developer will play a key role in designing, building, and maintaining ... reporting data into application workflows * Analyze large datasets to support compliance ...

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All JobsWorkflow Analyst JobsSenior Workflow Analyst JobsSenior Workflow Analyst Jobs in Raleigh, NC

Senior Workflow Analyst information

See Raleigh, NC salary details

$52K

$106.8K

$138.5K

How much do senior workflow analyst jobs pay per year?

As of Jul 26, 2026, the average yearly pay for senior workflow analyst in Raleigh, NC is $106,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $133,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Workflow Analyst, and why are they important?

To thrive as a Senior Workflow Analyst, you need strong analytical abilities, process improvement expertise, and a background in business or information systems, often supported by a bachelor’s degree. Familiarity with workflow automation tools (such as Microsoft Power Automate, ServiceNow, or BPM software), data visualization platforms, and relevant certifications like Lean Six Sigma are typically required. Exceptional problem-solving, communication, and stakeholder management skills help professionals excel in this role. These competencies are crucial to identifying inefficiencies, implementing effective solutions, and aligning process improvements with organizational goals.

What does a Senior Workflow Analyst do?

A Senior Workflow Analyst is responsible for analyzing, designing, and optimizing business processes within an organization. They use data and process mapping techniques to identify inefficiencies and recommend improvements that enhance productivity and reduce costs. Senior Workflow Analysts often collaborate with various departments to implement workflow solutions, ensure compliance with organizational standards, and support continuous improvement initiatives. Their expertise helps organizations streamline operations and adapt to changing business needs.

What is the difference between Senior Workflow Analyst vs Workflow Coordinator?

AspectSenior Workflow AnalystWorkflow Coordinator
Required CredentialsBachelor's degree, experience in process analysis, possibly certifications like Six SigmaHigh school diploma or associate degree, some experience in workflow or operations
Work EnvironmentAnalytical teams, project-based settings, cross-department collaborationOperational teams, administrative settings, daily process management
Employer & Industry UsageFinance, healthcare, IT, manufacturingHealthcare, logistics, corporate offices

The Senior Workflow Analyst typically handles complex process analysis and improvement projects, requiring more specialized skills and experience. In contrast, the Workflow Coordinator focuses on coordinating daily workflow activities and supporting operational tasks. Both roles are essential in optimizing business processes but differ in scope and level of responsibility.

What are some common challenges Senior Workflow Analysts face when optimizing complex business processes?

Senior Workflow Analysts often encounter challenges such as integrating new technologies with legacy systems, balancing stakeholder expectations, and ensuring process improvements align with organizational goals. They must analyze large sets of data to identify inefficiencies, which can be complicated by incomplete or inconsistent information. Additionally, gaining buy-in from diverse departments and facilitating change management are key aspects of the role, requiring strong communication and collaboration skills.
What are popular job titles related to Senior Workflow Analyst jobs in Raleigh, NC? For Senior Workflow Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Workflow Analyst jobs in Raleigh, NC look for? The top searched job categories for Senior Workflow Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Senior Workflow Analyst jobs? Cities near Raleigh, NC with the most Senior Workflow Analyst job openings:
Senior Workflow Analyst jobs near you
Infographic showing various Senior Workflow Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $106,779 per year, or $51.3 per hour.
Sr. Legal Analyst, eDiscovery

Sr. Legal Analyst, eDiscovery

Align Technology, Inc.

Morrisville, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Align Technology rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Sr. Legal Analyst, eDiscovery to join our Legal team. This role is designed for a data-savvy legal technologist with significant experience in eDiscovery. Top candidates will have a passion for data, an interest in working with professionals at all levels to solve legal and regulatory related inquiries and requests.  This role will drive the identification, preservation, collection, analysis, processing, production and integration of sensitive, useful and necessary data in response to legal requests and business initiatives.
You will also help shift department-wide data management responsibilities from attorneys to a centralized, scalable, and tech-forward function within Legal Operations.  You will do this by helping to build cohesive systems, processes and infrastructure which help Legal improve the efficiency and quality of its services.  You will also work closely with enterprise Information Governance and Information Security teams to develop best practices for fulfilling data-centric workflows that meet unique requirements of eDiscovery and other legal standards and requirements.     
This is a unique opportunity to have a voice in how data is managed and used in a global legal and regulatory department across multiple areas of law, concentrating on litigation, including but not limited to, investigations, privacy, data protection, information governance, intellectual property, information security and legal operations.  
  • Meaningfully contribute to the design, implementation, and execution of eDiscovery policies, strategies, and workflows.
  • Lead the identification, preservation, collection, analysis, and processing of data in response to eDiscovery as well as other legal and regulatory matters and conduct custodial interviews.
  • Serve as the primary liaison between Legal, IT, InfoSec, and external vendors for eDiscovery workflows, and ensure alignment with eDiscovery requirements, workflows and strategic needs.
  • Manage and optimize workflows using designated eDiscovery platforms, including data reduction and culling.  Experience in Everlaw and Relativity is preferred.
  • Utilize Microsoft Purview eDiscovery to manage the full eDiscovery lifecycle, including case creation, custodian identification, legal holds, data collection, review set management, and export.
  • Administer and maintain review sets, support early case assessment (ECA), and prepare data for downstream processing or production in third party review platforms.
  • Collaborate with attorneys and legal professionals to design, identify and manage ESI protocols, processes and workflows where the use of enterprise and/or department data is required.
  • Help drive the oversight and ongoing enhancement of our record retention policy and retention schedule, including implementing system and user updates, addressing inquiries, and ensuring employees have timely access to accurate information needed for compliance and operational efficiency.
  • Collaborate with legal professionals to support the legal hold process including preservation and collection of documents and ESI.
  • Build a strong partnership with corporate IT teams and be viewed as a trusted partner and valuable resource on the Legal team by bringing both domain expertise and technical understanding.  
  • Prepare budget forecasts related to eDiscovery.
  • Lead the submission, tracking, and reconciliation of invoices through Align's billing platform Brightflag.
  • Ensure all vendor invoices adhere strictly to company outside counsel guidelines, fee agreements, and rates.
  • Contribute to review of outside vendor bills and time entries.
  • Generate and analyze monthly billing reports to identify discrepancies, track accruals, and monitor budget usage.
  • Investigate and resolve billing disputes, invoice rejections, and past-due accounts efficiently.
  • Act as the primary point of contact for external law firms regarding billing inquiries and technical issues.
  • Develop and implement improvements to the department's billing workflows.
  • Support cross-functional initiatives involving data privacy, information governance, and IP protection.
  • Contribute to the development of legal data intelligence capabilities, including the use of AI agents and analytics tools in our document collection and management.
  • Monitor and report on data trends, risks, and opportunities across the legal data lifecycle.
  • Stay current on legal tech innovations, regulatory changes, Microsoft 365 and Purview feature updates/limitations, and best practices in data governance and eDiscovery.
  • Bachelor's Degree and/or paralegal studies certificate required from an American Bar Associations (ABA) accredited program or equivalent work experience.
  • 6+ years of experience in a large, global legal department or law firm preferred
  • Strong litigation background with knowledge of discovery across the EDRM Model.
  • Hands-on experience with eDiscovery, litigation support, or legal technology, Everlaw or similar eDiscovery platforms preferred.
  • Strong proficiency in Microsoft 365, and exposure to Purview, retention policies, and compliance tools preferred.
  • Demonstrated analytical, communication, and project management skills.
  • Interest in legal data intelligence, AI/ML tools, or agentic technologies is a plus.
  • Relevant certifications (e.g., CEDS, CIPP, CIPT, RCA, IGP) are a strong advantage.
Complementary skills:
  • Strong attention to detail
  • Fast learner
  • Curious and adaptable, with a growth mindset and a passion for innovation.
  • Comfortable navigating ambiguity and building new processes from the ground up.
  • Able to work independently while collaborating across diverse teams and time zones.
  • Possess a sense of humor, strong work ethic, and positive attitude.
If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate's pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. 
 
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. 
 
Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
General Description of All Benefits
We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.  
 
Family Benefits.  Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings),  dental, and vision in accordance with those plans.  Align also offers to employees:
  • Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
  • Back-up Child/Elder Care and access to a caregiving concierge
  • Family Forming Benefits - Available to Employees, and their spouse or domestic partner, covered under one of Align's health plans
  • Breast Milk Delivery and Lactation Support Services
  • Employee Assistance Program
  • Hinge Health Virtual Physical Therapy - Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits.  Align offers its employees:
  • Short-term and long-term disability insurance in accordance with those plans.
  • Basic Life Insurance and Accidental Death and Dismemberment.  Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
  • Flexible Spending Accounts - Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
  • 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years - 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
  • Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
  • Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days.  Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
  • Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
  • 11 Company-designated paid holidays throughout the year.
  • If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave.  All parental leave must be completed within one year of the birth or placement of the child.  Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
  • Non-exempt employees will receive full pay for up to 10 days of jury duty.  Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.  
To the extent applicable state or local law offers more generous benefits, Align complies with any such law. 

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