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Senior Workflow Analyst Jobs in Ohio (NOW HIRING)

As Senior Business Systems Analyst within PNC's home lending organization, you will be based in ... workflows (fees, invoices, permissions, integrations), with a strong focus on usability, controls ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Tittle: Sr Business Systems Analyst Location: PA - Pittsburgh, OH - Cleveland (Locals Only) Work ... system capabilities, workflow and scheduling limitations. Job Responsibilities: * Gather ...

Showing results 41-60

Senior Workflow Analyst information

See Ohio salary details

$50.9K

$104.4K

$135.5K

How much do senior workflow analyst jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior workflow analyst in Ohio is $104,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $130,200.00 per year, depending on experience, location, and employer.

What does a senior workflow analyst do?

A Senior Workflow Analyst is responsible for analyzing, designing, and optimizing business processes within an organization. They use data and process mapping techniques to identify inefficiencies and recommend improvements that enhance productivity and reduce costs. Senior Workflow Analysts often collaborate with various departments to implement workflow solutions, ensure compliance with organizational standards, and support continuous improvement initiatives. Their expertise helps organizations streamline operations and adapt to changing business needs.

What are some common challenges senior workflow analysts face when optimizing complex business processes?

Senior Workflow Analysts often encounter challenges such as integrating new technologies with legacy systems, balancing stakeholder expectations, and ensuring process improvements align with organizational goals. They must analyze large sets of data to identify inefficiencies, which can be complicated by incomplete or inconsistent information. Additionally, gaining buy-in from diverse departments and facilitating change management are key aspects of the role, requiring strong communication and collaboration skills.

What are the key skills and qualifications needed to thrive as a senior workflow analyst, and why are they important?

To thrive as a Senior Workflow Analyst, you need strong analytical abilities, process improvement expertise, and a background in business or information systems, often supported by a bachelor’s degree. Familiarity with workflow automation tools (such as Microsoft Power Automate, ServiceNow, or BPM software), data visualization platforms, and relevant certifications like Lean Six Sigma are typically required. Exceptional problem-solving, communication, and stakeholder management skills help professionals excel in this role. These competencies are crucial to identifying inefficiencies, implementing effective solutions, and aligning process improvements with organizational goals.

What is the difference between Senior Workflow Analyst vs Workflow Coordinator?

AspectSenior Workflow AnalystWorkflow Coordinator
Required CredentialsBachelor's degree, experience in process analysis, possibly certifications like Six SigmaHigh school diploma or associate degree, some experience in workflow or operations
Work EnvironmentAnalytical teams, project-based settings, cross-department collaborationOperational teams, administrative settings, daily process management
Employer & Industry UsageFinance, healthcare, IT, manufacturingHealthcare, logistics, corporate offices

The Senior Workflow Analyst typically handles complex process analysis and improvement projects, requiring more specialized skills and experience. In contrast, the Workflow Coordinator focuses on coordinating daily workflow activities and supporting operational tasks. Both roles are essential in optimizing business processes but differ in scope and level of responsibility.

What cities in Ohio are hiring for Senior Workflow Analyst jobs?

Cities in Ohio with the most Senior Workflow Analyst job openings:

Epic Senior Application Analyst (Hospital Billing Claims) Remote

University Hospitals

Shaker Heights, OH • On-site, Remote

$79K - $103K/yr

Full-time

Re-posted 28 days ago


University Hospitals rating

7.3

Company rating: 7.3 out of 10

Based on 626 frontline employees who took The Breakroom Quiz

301st of 898 rated healthcare providers


Job description

A Brief Overview
The Senior Epic Analyst designs, configures, tests, and implements changes of assigned Epic system applications. They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject matter experts to engage stakeholders to configure and build Epic software and applications. The role includes the management of projects; working through complex problems, performing and supporting application upgrades, provides solutions, develops and documents workflows harmonized with systems, and supports the implementation life cycle to include end user adoption.
What You Will Do
  • Analysis / Design
    • Leads needs assessment, software design, implementation and support.
    • Collaborates with reporting team to support operational partners need to gather requirements.
    • Independently facilitates design of workflows in conjunction with the appropriate subject matter experts; workflows will focus on designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
    • Mentors other analysts with completing design workflows and analysis.
    • Leads functional and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
    • Defines and develops user access security to protect the system while providing users with the access required.
    • Oversees, reviews, and moves build to production as required.
  • Clinical / Business Knowledge
    • Comprehends with high degree of clinical or business departments' processes and partners with them to develop supporting workflows
    • Evaluates possible implementation of new technology, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business.
    • Participates and contributes in operational meetings to provide Information Technology support and expertise.
  • Testing
    • Performs unit testing of all need build they are assigned and assists other application analyst as needed.
    • Leads functional and integrated testing of software to ensure that design objectives are met, including development and validation of testing scripts.
    • Develops, modifies and maintains integrated testing scripts owned by their areas.
  • Project and Change Management
    • Leads projects following the framework of the Enterprise Project Management Office on all phases of a project from scoping and design through implementation and transition to operations.
    • Collaborates across teams to develop change management strategy and plans for implementations.
    • Develops plans to address impacts from system changes when implementing new functionality.
  • Maintenance/Support
    • Supports and troubleshoots interfaces for inbound/outbound transaction errors; helps monitor interface error queues.
    • Troubleshoots application issues, with/without vendor assistance to resolution.
    • Leads escalation of issues with appropriate internal resources, to resolution.
    • Independently leads application upgrade tasks and troubleshooting efforts and provides guidance to application analysts and leadership.
    • Provides 24 x 7 support scheduled and routine assignments for on-call rotation.
    • Maintains security for assigned applications.
    • Adheres to change control processes per best practice and processes defined to protect the system(s).
  • Mentoring
    • Mentors and develops team members.
    • Instructs teams members on design, configuration work, and assignments.
    • Onboards and trains new team members.
  • Administrative Documentation Requirements
    • Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Epic team manager.
    • Creates and maintains system documentation; ensuring that documentation is updated accurately and timely.
    • Guides other team members in ensuring good documentation standards and coordinates efforts to maintain appropriate system documentation.
    • Provides input to components of development of end-user training materials and participates in training efforts.
    • Trains new members of the team, acting as mentor or coach for junior team members by providing guidance and support.
Additional Responsibilities
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • For specific duties and responsibilities, refer to documentation provided by the department during orientation.
  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications:
Education
  • High School Equivalent / GED (Required) and
  • Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)

Work Experience
  • 4+ years in designing, configuring, testing and maintaining Epic applications (Required) and
  • 2+ years working in a health care related IT environment (Preferred)

Knowledge, Skills, & Abilities
  • Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
  • Notable client service, communication, presentation and relationship building skills. (Required proficiency)
  • Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
  • Must have strong written and verbal communication skills. (Required proficiency)
  • Knowledge of MS Office/MS Visio/MS Project (Required proficiency)
  • Knowledge of ITIL standards desired (Preferred proficiency)
  • Knowledge of SQL databases. (Preferred proficiency)
  • Knowledge of disaster recovery and backup procedures. (Preferred proficiency)
  • Knowledge and experience with HL7 Interfaces. (Required proficiency)
  • Knowledge and experience with SQL based applications (Preferred proficiency)

Licenses and Certifications
  • Epic Application Certification (Required)
    • Resolute Hospital Billings Claims (Strongly Preferred)

Physical Demands
  • Standing Occasionally
  • Walking Occasionally
  • Sitting Constantly
  • Lifting Rarely 20 lbs
  • Carrying Rarely 20 lbs
  • Pushing Rarely 20 lbs
  • Pulling Rarely 20 lbs
  • Climbing Rarely 20 lbs
  • Balancing Rarely
  • Stooping Rarely
  • Kneeling Rarely
  • Crouching Rarely
  • Crawling Rarely
  • Reaching Rarely
  • Handling Occasionally
  • Grasping Occasionally
  • Feeling Rarely
  • Talking Constantly
  • Hearing Constantly
  • Repetitive Motions Frequently
  • Eye/Hand/Foot Coordination Frequently

Travel Requirements
  • 10%

What University Hospitals employees say

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Benefits

Hours and flexibility

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About University Hospitals

Sourced by ZipRecruiter

For more than 155 years, University Hospitals has been on a mission to heal, teach and discover. As a renowned academic medical center and community hospital network, we’ve expanded across Northeast Ohio to deliver what matters most to our patients: personalized, compassionate care; medical discovery and breakthroughs; and high-quality, affordable care close to home.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1866