As a Senior Universal Banker at our Baraboo branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Baraboo branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Brookfield branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Brookfield branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Waunakee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Waunakee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Sun Prairie branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Sun Prairie branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Cedarburg branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Cedarburg branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Middleton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Middleton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our West Milwaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow ...
As a Senior Universal Banker at our West Milwaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow ...
As a Senior Universal Banker at our Stoughton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Stoughton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Middleton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Middleton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Pewaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Pewaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Waukesha Northeast branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and ...
As a Senior Universal Banker at our Waukesha Northeast branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and ...
As a Senior Universal Banker at our Pewaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Pewaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Watertown branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Watertown branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Baraboo branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Baraboo branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Sun Prairie branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Sun Prairie branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Cedarburg branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Cedarburg branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our West Milwaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow ...
As a Senior Universal Banker at our West Milwaukee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow ...
As a Senior Universal Banker at our Stoughton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Stoughton branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your ...
As a Senior Universal Banker at our Waunakee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Waunakee branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Oneida branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
As a Senior Universal Banker at our Oneida branch, you'll be at the center of that mission. You won't just work in banking, you'll shape financial journeys, spark positive change, and grow your own ...
Senior Universal Banker information
See salary details
$31K - $38.6K
6% of jobs
$38.6K - $46.2K
13% of jobs
$47.4K is the 25th percentile. Wages below this are outliers.
$46.2K - $53.8K
39% of jobs
$61K is the 75th percentile. Wages above this are outliers.
$53.8K - $61.4K
18% of jobs
$61.4K - $69K
8% of jobs
$69K - $76.5K
1% of jobs
$76.5K - $84.1K
0% of jobs
$84.1K - $91.7K
2% of jobs
$91.7K - $99.3K
12% of jobs
$99.3K - $106.9K
1% of jobs
$106.9K - $114.5K
0% of jobs
$31K
$64.1K
$114.5K
How much do senior universal banker jobs pay per year?
As of Aug 16, 2026, the average yearly pay for senior universal banker in the United States is $64,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $66,000.00 per year, depending on experience, location, and employer.
What is the difference between Senior Universal Banker vs Customer Service Representative?
| Aspect | Senior Universal Banker | Customer Service Representative |
|---|---|---|
| Credentials | Banking experience, sometimes certifications | High school diploma or equivalent, customer service skills |
| Work Environment | Branch banking, client interaction, financial services | Call centers, branch front desk, customer support |
| Employer & Industry Usage | Commercial banks, credit unions, financial institutions | Retail banking, financial services, customer support centers |
The Senior Universal Banker typically has more experience and handles a broader range of banking services, including complex transactions and client consultations. Customer Service Representatives focus on assisting customers with basic banking needs and inquiries. While both roles involve client interaction within banking environments, the Senior Universal Banker has a higher level of responsibility and expertise.
How does a senior universal banker typically balance sales goals with providing quality customer service?
A Senior Universal Banker is responsible for achieving sales targets while ensuring customers receive personalized, high-quality service. This balance is maintained by taking a consultative approach—listening carefully to customers' needs, recommending appropriate financial products, and building long-term relationships. Senior Universal Bankers often leverage their experience to mentor junior staff and foster a collaborative team environment, all while adhering to compliance standards. This approach not only helps meet business objectives but also enhances customer loyalty and satisfaction.
What is a senior universal banker?
A Senior Universal Banker is a versatile banking professional who provides a wide range of financial services, including handling customer transactions, opening new accounts, advising on banking products, and assisting with loans. They typically have advanced experience and may help train junior staff or handle more complex customer needs. Senior Universal Bankers are expected to deliver excellent customer service while ensuring compliance with banking regulations and policies. Their role bridges the gap between teller and personal banker, offering a holistic banking experience for clients.
What are the key skills and qualifications needed to thrive as a senior universal banker, and why are they important?
To thrive as a Senior Universal Banker, you need expertise in retail banking operations, customer service, sales, and a thorough understanding of financial products, typically supported by experience in banking and a high school diploma or higher. Familiarity with banking software, CRM systems, and cash handling procedures is essential, and some roles may require certifications such as NMLS for loan origination. Strong communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies ensure effective client service, regulatory compliance, and the ability to drive branch growth through cross-selling and customer retention.
More about Senior Universal Banker jobs
What cities are hiring for Senior Universal Banker jobs?
Cities with the most Senior Universal Banker job openings:
What are the most commonly searched types of Universal Banker jobs?
The most popular types of Universal Banker jobs are:
Who are the top companies hiring for Senior Universal Banker jobs?
The top employers for Senior Universal Banker jobs are:
What states have the most Senior Universal Banker jobs?
States with the most job openings for Senior Universal Banker jobs include:
What job categories do people searching Senior Universal Banker jobs look for?
The top searched job categories for Senior Universal Banker jobs are:
Full-time
Medical, Retirement, PTO
Posted 6 days ago
Summit Credit Union rating
7.7
Based on 16 frontline employees who took The Breakroom Quiz
Job description
At Summit Credit Union, we’re all about people helping people—while building futures, confidence, and financial wellness along the way. As a Senior Universal Banker at our Baraboo branch, you’ll be at the center of that mission. You won’t just work in banking, you’ll shape financial journeys, spark positive change, and grow your own career in an environment that celebrates innovation, inclusivity, and community. If you want a role where your impact is real, your voice is heard, and your growth is supported, Summit is where you’ll want to be.
What You’ll Do & The Impact You’ll Make
As a Senior Universal Banker, you’ll be the goto financial guide for members. You will:
- Lead financial conversations with members to help them navigate everyday banking, major life decisions, and longterm goals.
- Build relationships that create lifelong members through trust, empathy, and outstanding service.
- Provide expert support on accounts, loans, digital banking tools, and personalized financial solutions.
- Mentor and support Universal Bankers, helping elevate the member experience and team performance.
- Solve problems creatively, from helping a member improve their credit to guiding them through a big purchase or budget.
- Drive branch success through sales, service excellence, and smart decisionmaking.
- Preference for Bilingual fluency in Spanish and English.
Your impact matters.
Every conversation could help someone buy their first home, improve their financial confidence, or finally breathe easier about money. Your work directly helps build stronger members and stronger communities.
What You’ll Bring
- 3+ years of sales or customer service experience (or related higher education).
- High school diploma or equivalent required.
- Ability to obtain and maintain an NMLS number.
- Strong communication and interpersonal skills that reflect Summit’s positive, memberfocused culture.
- Adaptability and sound judgment to handle unique daily challenges within established guidelines.
- Active listening skills and a commitment to fully understanding and resolving member needs.
- Ability to build relationships and communicate proactively with members and nonmembers.
- High attention to detail, with consistent followup and followthrough.
- Comfort using the Microsoft Office Suite and digital tools.
- Basic math skills and readiness to learn more complex financial concepts.
Why You’ll Love Working Here
We take care of our people—because when our employees thrive, our members do too.
Our perks include:
- Excellent health insurance options to support you and your family
- 401(k) with employer match to help you invest in your future
- Generous paid time off so you can recharge and live your life
- Paid holidays and wellness-focused benefits
- Opportunities for professional growth and leadership development
- A people-first culture that values inclusion, purpose, and impact
- And more benefits designed to support you—at work and beyond
Our Commitment
At Summit Credit Union, different makes us better. We are proud to be an Equal Employment Opportunity employer and are committed to building a diverse, inclusive workplace where everyone belongs and can do their best work.
Ready to Make an Impact?
If you’re passionate about leading people, strengthening communities, and helping members achieve homeownership with confidence—we’d love to meet you.
Additional Information
- Physical Demands of Position: While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 40 pounds.
- Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Saturday hours required.
- Equipment Used: Computer terminal/PC, calculator, printer/copiers, telephone.
- EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.
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