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Senior Telecom Service Delivery Jobs in Georgia (NOW HIRING)

VML

Managing Director, Delivery

Atlanta, GA · On-site

$203K/yr

... Services, Global Digital Experience Services, Global Marketing Services and, most recently ... As the senior-most Delivery leader on the business, this individual is responsible for creating a ...

New

nVent

Associate Director, Delivery Site & Service

Eastanollee, GA

$168K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... senior customer-facing leader from pre-site readiness through commissioning, warranty, and lifecycle service. The position is expected to help establish a centralized Delivery Site & Service ...

Pavlov Media Inc

Senior Accountant

Atlanta, GA · On-site

$74K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're passionate about delivering a far superior internet experience to the communities we serve ... service providers. This role serves as the accounting owner of telecom cost-of-goods-sold (COGS ...

Giesecke+Devrient

Senior Solutions Sales Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities: * Engage telecom operators, MVNOs, enterprises, OEMs, and partners in ... Service Delivery & Operations * Support Service Operations in regards to how sold solutions can be ...

Circet USA

Accounts Payable Manager

Kennesaw, GA · On-site

$60K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We specialize in engineering and construction services delivering comprehensive solutions across ... With nearly 50 years of industry experience, we work with major telecom service providers, MSOs ...

MCI Careers

Call CenterCustomer Service Representative

Savannah, GA

$12.25 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

McKesson

Sr. Director, Technology FP&A

Alpharetta, GA · Remote

... for delivering insights, products, and services that make quality care more accessible and ... These include Enterprise Infrastructure & Platform covering all MT compute and telecom services ...

Circet USA

Accounts Payable Manager

Kennesaw, GA

$60K - $83K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We specialize in engineering and construction services delivering comprehensive solutions across ... With nearly 50 years of industry experience, we work with major telecom service providers, MSOs ...

VML

Managing Director, Delivery

Atlanta, GA

$203K/yr

As the senior-most Delivery leader on the business, this individual is responsible for creating a scalable, connected delivery ecosystem that enables growth, operational excellence, talent ...

New

McKesson

Sr. Director, Technology FP&A

Alpharetta, GA · Remote

... for delivering insights, products, and services that make quality care more accessible and ... These include Enterprise Infrastructure & Platform covering all MT compute and telecom services ...

Circet USA

Accounts Payable Manager

Kennesaw, GA

$60K - $83K/yr

We specialize in engineering and construction services delivering comprehensive solutions across ... With nearly 50 years of industry experience, we work with major telecom service providers, MSOs ...

MCKESSON

Sr. Director, Technology FP&A

Alpharetta, GA · Remote

... for delivering insights, products, and services that make quality care more accessible and ... These include Enterprise Infrastructure & Platform covering all MT compute and telecom services ...

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Showing results 21-40

All JobsTelecom Service Delivery JobsSenior Telecom Service Delivery JobsSenior Telecom Service Delivery Jobs in Georgia

Senior Telecom Service Delivery information

What is the difference between Senior Telecom Service Delivery vs Telecom Network Engineer?

AspectSenior Telecom Service DeliveryTelecom Network Engineer
CredentialsRelevant certifications (e.g., CCNA, PMP), experience in telecom project managementNetworking certifications (e.g., CCNA, CCNP), technical degree in telecommunications or related field
Work EnvironmentClient sites, service providers, project management settingsNetwork labs, data centers, technical offices
Employer & Industry UsageTelecom service providers, large telecom corporationsTelecom carriers, network infrastructure companies

While both roles involve telecommunications, Senior Telecom Service Delivery focuses on managing service projects, client relations, and ensuring service quality. Telecom Network Engineers primarily design, implement, and maintain network infrastructure. The roles often overlap in technical knowledge but differ in scope and responsibilities.

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For Senior Telecom Service Delivery jobs in Georgia, the most frequently searched job titles are:

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Senior Telecom Service Delivery jobs near you

Senior Engineer Subject Matter Expert (SME)

American Technology Services

Atlanta, GA • On-site

$100K - $138K/yr

Full-time

Re-posted 11 days ago

Job description

About American Technology Services LLC
American Technology Services (ATS) started in 1994 with the same mission as today, providing high-quality managed IT services, network support, and cybersecurity services to firms where quality matters most - the organizations that rely heavily on information technology and high levels of services. Over the years, ATS has built client trust that has lasted for years and years. As time goes forward, our consultative approach resonates well, and our "corporate knowledge" about our clients' IT operations helps our clients perform at a higher level.
About the role
ATS is seeking a Senior Engineer SME to own service delivery operations while also leading a defined portfolio of internal and client-facing projects. This role balances operational leadership (60%) with project execution (40%) and requires both technical depth and delivery discipline.
This individual functions as a technical authority and delivery expert, not just a senior individual contributor. During projects, they are the face of ATS to the client, ensuring technical accuracy, predictable delivery, and clean handoffs into operations.
This role requires: hands-on enough to guide engineers, senior enough to enforce standards.
What you'll do
Core Responsibilities
Operations & Service Delivery (60%)
  • Lead day-to-day operational execution across assigned engineering functions.
  • Ensure service delivery aligns with ATS standards, SLAs, and escalation models.
  • Act as a senior escalation point for complex technical and delivery issues.
  • Coordinate staffing, workload distribution, and prioritization across onshore and offshore engineers.
  • Identify systemic issues and drive root-cause improvements-not just fixes.
  • Partner with Client Management to maintain strong client trust and stability.

Project Delivery & Technical Leadership (40%)
  • Lead delivery of internal ATS initiatives and external client IT projects.
  • Act as technical project lead, working alongside PMs or directly managing project execution where needed.
  • Coordinate onshore and offshore resources to deliver against scope and timelines.
  • Serve as the primary technical contact for clients during project delivery.
  • Enforce change control, documentation standards, and operational readiness before closeout.

Technical Scope
  • Deep experience in Microsoft 365 environments (Exchange Online, Entra ID/Azure AD, Intune, SharePoint, Teams).
  • Strong working knowledge of Azure and AWS (identity, networking, security fundamentals, migrations).
  • GCC High experience or migration exposure is a strong plus.

Ability to review designs, challenge assumptions, and approve solutions.
Qualifications
Must-Have
  • Senior-level engineering experience in an MSP or IT services environment.
  • Demonstrated leadership over engineers (formal or informal).
  • Strong Microsoft 365 technical background.
  • Azure and AWS experience sufficient to lead and review work.
  • Experience coordinating distributed teams (onshore/offshore).
  • Comfort operating in client-facing, high-accountability situations.

Preferred
  • GCC High or regulated-environment experience.
  • ITIL-aligned service delivery exposure.

KPIs
  • Operational stability and SLA adherence
  • Reduction in escalations and repeat issues
  • Project delivery predictability (on-time / on-scope)
  • Quality of technical documentation and handoffs

Client confidence and satisfaction

Apply