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Senior Technical Account Manager Jobs in Nebraska

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

Relativity

Senior Technical Account Manager

Omaha, NE · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site +1

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

ACI Worldwide

Technical Account Manager

Omaha, NE · On-site

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA , you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Job Purpose The Senior Technical ...

Qualys

Technical Account Manager

Omaha, NE · On-site

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must be able to articulate the company ...

Orion

Premier Technical Account Manager

Omaha, NE · On-site

$63K - $95K/yr

Senior TAMs handle complex client relationships, elevated service needs, and provide informal ... Technical Account Management Salary Range: $63,899.00 - $95,151.00 The pay listed in this posting ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

Senior TAMs handle complex client relationships, elevated service needs, and provide informal ... Technical Account Management Salary Range: $63,899.00 - $95,151.00 The pay listed in this posting ...

Apex Systems

Senior Technical Program Manager

Omaha, NE · On-site

Job#: 3047683 Senior Technical Program Manager Location: Remote (Anywhere in the U.S.) or hybrid in ... Lead cross-functional technology programs supporting account opening and funding processes. * Drive ...

Apex Systems

Senior Technical Program Manager

Omaha, NE · On-site

$90 - $130/hr

Senior Technical Program Manager Location: Remote (Anywhere in the U.S.) or hybrid in Omaha, NE ... Lead cross-functional technology programs supporting account opening and funding processes. * Drive ...

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Senior Technical Account Manager information

See Nebraska salary details

$39.6K

$95.9K

$152.1K

How much do senior technical account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior technical account manager in Nebraska is $95,914.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $116,300.00 per year, depending on experience, location, and employer.

What is a senior technical account manager?

A Senior Technical Account Manager (Senior TAM) is a professional who acts as a primary technical advisor and relationship manager between a company and its key clients. They help clients maximize the value of the products or services they've purchased by providing technical guidance, troubleshooting, and tailored solutions. Senior TAMs also advocate for the client's needs within their own organization, coordinate support efforts, and often lead complex projects or initiatives to ensure customer satisfaction and retention.

How does a senior technical account manager balance technical problem-solving with client relationship management?

Senior Technical Account Managers are expected to act as both technical experts and trusted advisors for their clients. This means they regularly collaborate with engineering teams to resolve technical challenges while also maintaining open communication with clients to ensure their needs and concerns are addressed promptly. Balancing these responsibilities requires strong organizational skills and the ability to translate complex technical issues into actionable business insights. Building long-term client relationships is just as crucial as delivering timely, effective technical solutions.

What are the key skills and qualifications needed to thrive as a senior technical account manager, and why are they important?

To thrive as a Senior Technical Account Manager, you need a strong background in IT or engineering, excellent problem-solving abilities, and experience in managing client relationships, typically supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, along with certifications like ITIL or AWS, is often expected. Outstanding communication, negotiation, and project management skills help you effectively bridge technical and business needs for clients. These skills ensure that client issues are resolved efficiently, fostering long-term satisfaction and driving business growth.

What is the difference between Senior Technical Account Manager vs Technical Account Manager?

AspectSenior Technical Account ManagerTechnical Account Manager
Required CredentialsTypically requires more experience, advanced certifications, and industry knowledgeEntry to mid-level certifications, less experience needed
Work EnvironmentHandles complex accounts, strategic planning, and high-level client interactionsFocuses on onboarding, support, and maintaining client relationships
Employer & Industry UsageCommon in tech, SaaS, and enterprise software companiesUsed across similar industries, often as a stepping stone role

The main difference between a Senior Technical Account Manager and a Technical Account Manager lies in experience, responsibilities, and complexity of client interactions. Senior TAMs handle more strategic, high-value accounts, requiring advanced skills and certifications, while TAMs focus on client support and relationship management at an operational level.

What are popular job titles related to Senior Technical Account Manager jobs in Nebraska?

For Senior Technical Account Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Senior Technical Account Manager jobs in Nebraska look for?

The top searched job categories for Senior Technical Account Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Senior Technical Account Manager jobs?

Cities in Nebraska with the most Senior Technical Account Manager job openings:

Senior Technical Account Manager jobs near you
Infographic showing various Senior Technical Account Manager job openings in Nebraska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $95,914 per year, or $46.1 per hour.

Sr Technical Account Manager

ACI Worldwide

Omaha, NE • On-site

Full-time

Re-posted 3 days ago

Job description


Powering the world's payments ecosystem
ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Sr Technical Account Manager in Omaha, NE or Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!
Job Purpose
The Senior Technical Account Manager (Sr TAM) is a senior-level, customer-facing technical professional responsible for managing complex, high-value customer relationships. The Sr TAM ensures customers receive exceptional technical service delivery aligned with contractual commitments, customer business objectives, and ACI operational standards. This role acts as a trusted technical advisor to customers and a key internal partner to Support, Customer Success, Product, Engineering, and Professional Services teams.
Essential Functions and Responsibilities
Customer Technical Ownership
  • Serve as the primary technical point of contact for assigned complex or enterprise customers.
  • Own the post-implementation technical relationship, ensuring stability, performance, and optimization of ACI
    solutions.
  • Develop deep understanding of customer environments, business priorities, and contractual obligations.
  • Advocate for customer needs internally and coordinate cross-functional engagement to drive resolution and value realization.
  • Escalation & Issue Management
  • Manage complex technical issues and escalations, ensuring timely resolution and clear communication.
  • Facilitate major incident response, including root cause analysis and post-incident reviews.
  • Ensure adherence to SLAs and service commitments in collaboration with Support and Operations teams.
  • Strategic Engagement & Value Delivery
  • Leverage AI tooling to bring velocity, holistic understanding and value to the customer relationship
  • Perform as a key contributor for technical reviews, health checks, and service governance meetings with customers.
  • Identify risks, trends, and opportunities to improve system performance and customer outcomes.
  • Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives.
  • Collaboration & Knowledge Sharing
  • Collaborate closely with Product, Engineering, and Professional Services to align solutions to customer needs.
  • Share best practices and provide informal mentoring to other Technical Account Managers.
  • Contribute to continuous improvement of TAM processes, tools, and documentation.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
    ACI Worldwide Job Description
  • 5-8+ years of experience in Technical Account Management, Customer Success, Technical Consulting,
    or similar customer-facing technical roles.
  • Experience supporting enterprise customers in SaaS, hosted, cloud, payments, or financial technology environments.
  • Demonstrated success managing complex technical escalations and executive-level customer interactions.
  • Strong ability to understand and explain complex system architectures and integrations.
  • Excellent verbal and written communication skills across technical and non-technical audiences.
  • Proven ability to operate effectively in high-pressure, customer-critical situations.
    Preferred Qualifications (Education, Experience, Competencies)
  • Prior experience in payments, financial services, or mission-critical transaction processing environments.
  • Experience working with globally distributed customers and cross-functional teams.
  • Familiarity with service governance models and enterprise support frameworks.

Competencies:
  • Customer Focus
  • Technical Acumen
  • Problem Solving
  • Communication
  • Collaboration
  • Results Orientation
  • Continuous Improvement

Work Environment:
  • Primarily office or remote-based work environment.
  • Occasional travel may be required to customer sites or internal meetings.

Physical demands:
  • Ability to sit or stand for extended periods of time.
  • Ability to work at a computer and communicate effectively via phone and video conferencing tools.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #19696)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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