1

Senior Support Engineer Jobs in Provo, UT (NOW HIRING)

Senior Software Engineer

Provo, UT ยท On-site

$120K - $140K/yr

Our collaborative teams support a range of local government clients, providing you the chance to see how your work directly contributes to improving community services. As a Senior Software Engineer ...

AI Implementation Specialist

Provo, UT ยท On-site

$50K - $90K/yr

Familiar with LLMs and prompt engineering - you've gone beyond ChatGPT small talk and actually ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Share product feedback with Engineering and Product teams, including reliability trends ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Associate Deploy Consultant

Provo, UT ยท On-site

$50K - $90K/yr

Share product feedback with Engineering and Product teams, including deployment friction, feature ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Familiar with LLMs and prompt engineering - you've gone beyond ChatGPT small talk and actually ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Share product feedback with Engineering and Product teams, including deployment friction, feature ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Associate AI Operations

Provo, UT ยท On-site

$50K - $90K/yr

Share product feedback with Engineering and Product teams, including reliability trends ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

AI Implementation Specialist

Provo, UT ยท On-site

$50K - $90K/yr

Familiar with LLMs and prompt engineering - you've gone beyond ChatGPT small talk and actually ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

AI Strategy Consultant

Provo, UT ยท On-site

$50K - $90K/yr

Share product feedback with Engineering and Product teams, including market patterns, feature gaps ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Share product feedback with Engineering and Product teams, including reliability trends ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Familiar with LLMs and prompt engineering - you've gone beyond ChatGPT small talk and actually ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior Software Engineer

Provo, UT ยท On-site

$120 - $150/hr

Our collaborative teams support a range of local government clients, providing you the chance to see how your work directly contributes to improving community services. As a Senior Software Engineer ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Senior IAM Engineer

Cottonwood Heights, UT ยท On-site

$98K - $135K/yr

Contract to Hire About the Opportunity System One is seeking a highly skilled Senior IAM Engineer to design, develop, and support modern Identity & Access Management (IAM) solutions for enterprise ...

Showing results 41-60

Senior Support Engineer information

See Provo, UT salary details

$21.5K

$98.8K

$152.2K

How much do senior support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior support engineer in Provo, UT is $98,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $119,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What cities near Provo, UT are hiring for Senior Support Engineer jobs? Cities near Provo, UT with the most Senior Support Engineer job openings:
Infographic showing various Senior Support Engineer job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $98,838 per year, or $47.5 per hour.

Senior Software Engineer

Caselle

Provo, UT โ€ข On-site

$120K - $140K/yr

Full-time

Re-posted 21 days ago


Job description

Senior Software Engineer
Are you a Software Engineer who's ready to take your career to the next level in an environment where innovation, collaboration, and impact drive everything we do? Join our fast-paced, forward-thinking team as a Senior Software Engineer, and play a critical role in creating software that powers local government and empowers communities.
Our company is redefining how governments serve people through modern, efficient, and reliable solutions. We're looking for a Senior Software Engineer with a strong foundation in web-based development, a passion for solving complex challenges, and a drive to make technology work better for everyone. With a remote or in office work environment and a schedule of Monday through Friday, 8 a.m. to 5 p.m., you'll enjoy the perfect balance of flexibility and structure.
To succeed in this role, you must hold a Computer Science degree and bring 8-12 years of experience in building scalable web applications. As a Software Engineer on our team, you'll use your deep expertise in SQL, C#, Typescript, Javascript, React, and Node JS to develop robust, efficient systems that are as intuitive as they are powerful. Your strong understanding of automated testing frameworks will ensure reliability and performance across our platform.
We offer more than just a job-we offer a culture built on growth, teamwork, and real-world impact. You'll work alongside smart, motivated professionals who are passionate about using technology to solve real problems. Our collaborative teams support a range of local government clients, providing you the chance to see how your work directly contributes to improving community services.
As a Senior Software Engineer, you'll be empowered to lead projects, propose solutions, and mentor others. You'll thrive in our high-energy environment where innovation isn't just encouraged-it's expected. This role is perfect for someone who wants to grow with a company that is growth-oriented and truly values its people.
We offer a competitive salary of $120,000-$140,000 per year, alongside excellent benefits and the opportunity to work with an exceptional client base. If you're a Software Engineer who wants more than just another coding job-if you're ready to build meaningful solutions that make a real difference-then you've found your next career move.
Take control of your future and make an impact where it matters. We've made applying simple-click now to complete our quick, 3-minute application process and take the first step toward joining our mission to power government and empower communities. We're looking for our next great Software Engineer-is it you?