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Senior Support Engineer Jobs in Provo, UT (NOW HIRING)

Atonom

AI Data Engineer

Provo, UT · On-site

$109K - $131K/yr

AI Data Engineer Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 ... Troubleshoot data and integration issues with support from senior team members. Trace problems ...

Atonom

AI Data Engineer

Provo, UT · On-site

$50K - $90K/yr

AI Data Engineer Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 - $90,000 ... Troubleshoot data and integration issues with support from senior team members. Trace problems ...

Raytheon

Senior Reliability Engineer

Provo, UT

Our focus area is product support, including the following engineering disciplines: Reliability, System Safety and Supportability. We are looking for a Senior Reliability Engineer to join our team ...

STRATA, Inc.

Senior Geotechnical Engineer

Sandy, UT · On-site

Senior Geotechnical Engineer STRATA is a geotechnical engineering and construction materials ... We are a familyoriented organization that supports personal and professional growth through diverse ...

STRATA, Inc.

Senior Geotechnical Engineer

Sandy, UT · On-site

Senior Geotechnical Engineer STRATA is a geotechnical engineering and construction materials ... We are a family‑oriented organization that supports personal and professional growth through ...

Teledyne FLIR LLC

Sr. Mechanical Design Engineer

Orem, UT · On-site

$78K - $107K/yr

Job Summary: The Sr. Mechanical Design Engineer will lead the mechanical design of lightweight ... Create and control design data from concept to product sustainment; support engineering change ...

Cementation USA

Senior Structural Engineer

Sandy, UT · On-site

$95K - $129K/yr

Job Title: Senior Structural Engineer Department: Engineering Reports to: Civil / Structural ... Provide support during fabrication/manufacturing including shop drawing reviews. * Develop and grow ...

Cementation Americas

Senior Structural Engineer

Sandy, UT · On-site

$95K - $129K/yr

Job Title: Senior Structural Engineer Department: Engineering Reports to: Civil / Structural ... Provide support during fabrication/manufacturing including shop drawing reviews. * Develop and grow ...

Teledyne

Sr. Mechanical Design Engineer

Orem, UT · On-site

$78K - $107K/yr

The Sr. Mechanical Design Engineer will lead the mechanical design of lightweight, highperformance ... Create and control design data from concept to product sustainment; support engineering change ...

Cementation USA

Senior Structural Engineer

Sandy, UT · On-site

$90 - $120/hr

Job Title: Senior Structural Engineer Department: Engineering Reports to: Civil / Structural ... Provide support during fabrication/manufacturing including shop drawing reviews. * Develop and grow ...

Cementation USA

Senior Structural Engineer

Sandy, UT · On-site

$95K - $129K/yr

The Senior Structural Engineer is responsible for directing and collaborating with the Structural ... Provide support during fabrication/manufacturing including shop drawing reviews.Develop and grow ...

Atonom

Associate Deploy Consultant

Provo, UT · On-site

Share product feedback with Engineering and Product teams, including deployment friction, feature ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Atonom

AI Strategy Consultant

Provo, UT · On-site

Share product feedback with Engineering and Product teams, including market patterns, feature gaps ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

Caselle

Senior Software Engineer

Provo, UT · On-site +1

$120K - $140K/yr

Our collaborative teams support a range of local government clients, providing you the chance to see how your work directly contributes to improving community services. As a Senior Software Engineer ...

Atonom

Associate AI Operations

Provo, UT · On-site

Share product feedback with Engineering and Product teams, including reliability trends ... Month 2: Take ownership of your first customer implementations with senior support. Begin ...

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Showing results 21-40

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Provo, UT

Senior Support Engineer information

See Provo, UT salary details

$21.5K

$98.8K

$152.2K

How much do senior support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior support engineer in Provo, UT is $98,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $119,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What cities near Provo, UT are hiring for Senior Support Engineer jobs? Cities near Provo, UT with the most Senior Support Engineer job openings:
Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $98,838 per year, or $47.5 per hour.

AI Data Engineer

Atonom

Provo, UT • On-site

$109K - $131K/yr

Full-time

Medical, PTO

Re-posted 13 days ago

Job description

AI Data Engineer

Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 – $90,000 | Entry-Level / 0–2 Years

ABOUT ATONOM

Atonom.ai builds Cloud Employees: intelligent AI agents that execute complex work across Sales, Marketing, Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond simple automation to genuine autonomy, empowering businesses to scale instantly. Join us as we build the infrastructure for the next generation of work.

THE ROLE

As a AI Data Engineer, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers. This is a hands-on role where you'll learn quickly, work directly with clients, and see the impact of your work from day one. You don't need years of experience. You need curiosity, technical aptitude, and the drive to figure things out.

WHAT YOU'LL DO

  • Configure and deploy AI Cloud Employees for customers, with a focus on data integrations, API connections, and workflow logic.
  • Join client calls to understand data environments and help translate business needs into AI workflows, including prompt design, data mappings, and QA checks.
  • Troubleshoot data and integration issues with support from senior team members. Trace problems, find root causes, and work toward solutions.
  • Document data patterns, integration playbooks, and technical reference materials that help the whole team move faster.
  • Share product feedback with Engineering and Product teams, including data handling gaps, integration limitations, and customer pain points.

WHO YOU ARE

  • Recent graduate (or soon to be) in Computer Science, Data Science, Software Engineering, Information Systems, or a related technical field. Self-taught candidates with a strong portfolio are also welcome.
  • Comfortable working with data. Maybe you've written SQL queries, built a small pipeline, worked with APIs, or cleaned up messy datasets in a class or side project.
  • Interested in LLMs and prompt engineering. You don't need to be an expert, but you've explored how AI models work beyond surface-level usage.
  • A clear communicator who can walk non-technical teammates and clients through technical concepts without jargon.
  • Self-directed and low-ego. You ask good questions, take feedback well, and move fast in ambiguous situations.

YOUR FIRST 90 DAYS

  • Month 1: Learn the Atonom platform inside and out. Shadow senior team members on client calls and implementations. Get certified on internal tooling.
  • Month 2: Take ownership of your first customer implementations with senior support. Begin contributing to internal documentation and playbooks.
  • Month 3: Run implementations with increasing independence. Present learnings and customer pain points to the Product team.

TECHNICAL SKILLS (NICE TO HAVE)

  • Exposure to workflow automation tools (Zapier, Make, or similar).
  • Basic understanding of APIs, webhooks, or data integrations.
  • Familiarity with SQL, Python, or JavaScript.
  • Experience with CRMs like Salesforce or HubSpot.
  • Any hands-on project involving LLMs or prompt engineering (personal, academic, or professional).

WHY JOIN

  • Real AI work. Not research papers. Production agents that generate measurable ROI for real businesses.
  • Mentorship built in. Learn from experienced specialists who invest in your growth.
  • Career velocity. High-visibility role with clear paths toward Solutions Architecture, Product, or Team Leadership.
  • Impact from day one. Small team, fast shipping, your contributions matter immediately.

BENEFITS

  • PTO accrual starts on day one.
  • Competitive health benefits package.
  • Paid holidays and company events.
  • Competitive salary.