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Senior Support Engineer Jobs in Nepean, ON (NOW HIRING)

WSP

Senior Geotechnical Engineer - Hydro & Dams

Ottawa, ON · Hybrid

CA$104K - CA$138K/yr

Act as a senior engineer for: * The design of retaining earth structures (at various stage of the ... Mentor and support engineers and technicians within your technical discipline and contribute to ...

SSA Recruitment (CA)

Senior Highway Engineer

Ottawa, ON

$120K - $165K/yr

... Senior Highway Engineer to join their Transportation team in Ottawa. This is an excellent ... Support business development initiatives, including the preparation of Expressions of Interest ...

Semtech

Senior NPI Product Engineer

Ottawa, ON · Hybrid

We are seeking a Senior NPI Product Engineer to support new product development from early concept through to production release. In this role, you will work closely with experienced engineers and ...

Adtran

Senior Optics Engineer

Ottawa, ON

Overview The Senior Optical Engineer will be responsible for the design, verification, and manufacturing support of pluggable optical transceiver modules used in datacenter, metro, and core network ...

Solace Corporation

Senior DevOps Engineer

Kanata, ON · On-site +1

CA$115K - CA$140K/yr

What You'll Do As a Senior DevOps Engineer, you'll take ownership of critical platform capabilities ... Design, build, and maintain highly reliable CI/CD pipelines that support large-scale, cloud-native ...

Solace Corporation

Senior DevOps Engineer

Kanata, ON · On-site

CA$115K - CA$140K/yr

What You'll Do As a Senior DevOps Engineer, you'll take ownership of critical platform capabilities ... Design, build, and maintain highly reliable CI/CD pipelines that support large-scale, cloud-native ...

FreeBalance

Senior AWS Platform Engineer

Ottawa, ON

Use CI/CD pipelines to support infrastructure as code, not as an application DevOps role * Security ... Senior-level experience designing and operating AWS infrastructure at scale * Hands-on experience ...

Egis Group

Senior Bridge Engineer

Ottawa, ON

The Senior Bridge Engineer will support infrastructure detailed design for our bridge team. The bridge team works collaboratively with our divisional team across Ontario. Key Responsibilities:

CBCL Limited

Senior Water Resources Engineer

Ottawa, ON · On-site

Join Our Team as a Senior Water Resources Engineer! At CBCL, we pride ourselves on being a dynamic ... Here at CBCL, we understand the importance of work-life balance and are dedicated to supporting our ...

Bmt Inc

Senior Marine Systems Engineer

Ottawa, ON · Hybrid

CA$105K - CA$150K/yr

Job Title: Senior Marine Systems Engineer Location: Halifax, NS, Ottawa, ON, or Victoria, BC ... Provide Marine Systems advice and support to external and internal customers. * Manage your own ...

Bmt Inc

Senior Marine Systems Engineer

Ottawa, ON · Hybrid

CA$105K - CA$150K/yr

Job Title: Senior Marine Systems Engineer Location: Halifax, NS, Ottawa, ON, or Victoria, BC ... Provide Marine Systems advice and support to external and internal customers. * Manage your own ...

CBCL

Senior Water Resources Engineer

Ottawa, ON · On-site

Join Our Team as a Senior Water Resources Engineer! At CBCL, we pride ourselves on being a dynamic ... Here at CBCL, we understand the importance of work-life balance and are dedicated to supporting our ...

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Showing results 21-40

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Nepean, ON

Senior Support Engineer information

See Nepean, ON salary details

$39.3K

$91.8K

$159.7K

How much do senior support engineer jobs pay per year?

As of Aug 18, 2026, the average yearly pay for senior support engineer in Nepean, ON is $91,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,663.00 and $104,969.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Nepean, ON are hiring for Senior Support Engineer jobs?

Cities near Nepean, ON with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Nepean, ON as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $91,761 per year, or $44.1 per hour.

Senior Geotechnical Engineer - Hydro & Dams

WSP

Ottawa, ON • Hybrid

CA$104K - CA$138K/yr

Full-time

Re-posted 22 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants

Job description

What if you could redefine what's possible?

With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP.

The Opportunity

Shape the future of sustainable hydropower infrastructure.

Experiencing steady growth in the renewable energy market in Quebec and across Canada, WSP's Energy - Hydropower and Dams team is looking to strengthen its geotechnical group specialized in dam engineering.

You will join a highly specialized multidisciplinary team bringing together experts in geotechnical, civil, hydraulic, structural, mechanical, electrical, and hydrometry disciplines, working in close collaboration on large-scale public and private projects.

Your Impact

  • Act as a senior engineer for:      

    • The design of retaining earth structures (at various stage of the engineering process);

    • inspections of earthfill retaining structures.

    • Plans and technical specifications preparation.

    • Technical support during construction;

    • Risk assessment and dam safety review

  • Act as Project Manager or Discipline Lead for major project within the group;

  • Mentor and support engineers and technicians within your technical discipline and contribute to their professional development.

  • Participate in quality control of deliverables, including design review meetings and multidisciplinary coordination meetings.

  • Contribute to the preparation of proposals and to the development of the business unit.

The Skills That Set You Apart

  • Bachelor's degree in civil engineering, geological engineering, or another relevant discipline;

  • Master's degree, with a specialisation in geotechnical engineering, an asset

  • Strong experience in the design of earthfill dams and retention structures;

  • Strong experience in dam inspections and dam safety evaluation studies;

  • Experience in multidisciplinary project in a discipline lead role;

  • Experience in project management;

  • Leadership, initiative, attention to detail, and strong teamwork skills;

  • Ability to work effectively in multidisciplinary teams;

  • Strong analytical, structured, and critical thinking skills;

  • Autonomy, dynamism, and a solution-oriented mindset.

Why choose WSP?

We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.

  • Proudly Canadian - we are a Top 100 Employer in Canada for 2026

  • A global community of brilliant minds - your next idea, mentor, or opportunity is always within reach.

  • Limitless opportunities start here. Whether it's across the country or around the globe, we'll help you tailor your role to match your ambition-because your growth drives ours.

  • Flexible work, real balance - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.

#WeAreWSP #ERIcareersWSP #ERIcarrieresWSP

Compensation

AB, BC, NT, NU, SK & YT: $104,100 - $138,000
MB & ON: $95,000 - $130,800
NB, NL, NS, PEI & QC: $94,100 - $124,900

Disclosure:
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Ready to Shape the Future with WSP

Bring your expertise where it matters most. At WSP, your work helps protect communities, advance sustainable energy, and shape resilient infrastructure for generations to come.

#LI-Hybrid

Chez WSP, notre raison d'etre est de faconner nos communautes pour faire progresser l'humanite.
C'est pourquoi nous rassemblons des personnes animees par la resolution de defis complexes - des ingenieures, des scientifiques, des conseillereres et des expertes techniques guidees par une passion commune : redefinir ce qui est possible et imaginer ce qui vient ensuite. Nous sommes des Visionniers et Visionnieres.
En tant que l'une des plus importantes firmes de services professionnels au monde, nous collaborons avec la clientele dans les secteurs du transport, des infrastructures, de l'environnement, du batiment, de l'energie, de l'eau, ainsi que des mines et metaux. Nous allions une connaissance approfondie des realites locales a une perspective globale pour creer des solutions qui laissent une empreinte positive et durable.
Chez WSP, vous joindrez une communaute d'esprits brillants qui repoussent les limites chaque jour - grace a leur expertise, leur creativite et leur volonte d'innover pour batir un avenir plus resilient et interconnecte. Ici, vos idees sont valorisees, votre developpement est soutenu, et vous etes encouragee a etre pleinement vous-meme. Nous donnons a notre personnel les moyens de collaborer entre disciplines, de remettre en question le statu quo et de faconner une carriere porteuse de sens.
Joignez-vous a nous.
Veuillez noter :
La sante et la securite sont des valeurs fondamentales et primordiales chez WSP. Compte tenu de l'importance de veiller les unes sur les autres, il est attendu que vous respectiez en tout temps notre politique de Sante, securite et environnement (SSE), ainsi que les politiques SSE de la clientele lorsque vous travaillez sur ses sites. Tous les details ici.
Certaines fonctions critiques pour la securite comprennent du travail sur le terrain et peuvent impliquer des activites dans divers environnements, notamment dans des zones eloignees ou isolees, en travaillant seule ou par temps inclement (dans des conditions securitaires et raisonnables).
WSP accueille et encourage les candidatures de personnes en situation de handicap. Des mesures d'adaptation sont offertes sur demande pour toute personne participant a l'ensemble du processus de selection.
WSP adhere aux principes d'equite en emploi. Seules les personnes retenues seront contactees.
WSP n'accepte pas les candidatures non sollicitees provenant d'agences de recrutement. Tous les details ici.

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