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Senior Support Engineer Jobs in Killen, AL (NOW HIRING)

GXO Logistics

Senior Industrial Engineer

Elkmont, AL · On-site

$39 - $53.25/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Hillsboro, AL · On-site

$39 - $53.50/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Trinity, AL · On-site

$39.50 - $54/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Moulton, AL · On-site

$37.50 - $51.25/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Athens, AL · On-site

$36 - $49.50/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Athens, AL · On-site

$36 - $49.50/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Moulton, AL · On-site

$37.50 - $51.25/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Athens, AL · On-site

$35.75 - $49/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Hillsboro, AL · On-site

$39 - $53.50/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

GXO Logistics

Senior Industrial Engineer

Trinity, AL · On-site

$39.50 - $54/hr

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Senior Engineer, Industrial, you will be responsible for facility layout and ...

ABB

Senior Project Engineer

AL · Remote

$101K - $132K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Senior Engineering Manager __ In this ...

ABB

Senior Project Engineer

Leighton, AL · Remote

$101K - $132K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Senior Engineering Manager __ In this ...

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Showing results 21-40

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Killen, AL

Senior Support Engineer information

See Killen, AL salary details

$20.1K

$92.1K

$141.8K

How much do senior support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior support engineer in Killen, AL is $92,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $111,000.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Killen, AL are hiring for Senior Support Engineer jobs?

Cities near Killen, AL with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Killen, AL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $92,078 per year, or $44.3 per hour.

Senior Industrial Engineer

GXO Logistics

Elkmont, AL • On-site

$39 - $53.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago

GXO Logistics rating

7.2

Company rating: 7.2 out of 10

Based on 242 frontline employees who took The Breakroom Quiz

184th of 366 rated logistics

Job description

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

As the Senior Engineer, Industrial, you will be responsible for facility layout and design, manpower planning, project scheduling and management, and support for new business development. You will be challenged with finding ways to improve productivity, developing strategies to help people work smarter, developing work instructions and updating standard operating procedures. Become a part of our growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations. 

Pay, benefits and more. 

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. 

What you’ll do on a typical day: 

  • Identify facility design requirements based on activity levels, product dimensional profiles and product flow and transportation methods 

  • Specify material handling and storage equipment solutions 

  • Recognize and specify use of automation where justified 

  • Identify office equipment and facility up-fit requirements 

  • Create equipment and operating supply lists, and provide purchase requisitions 

  • Develop IT equipment (hardware and cabling) requirements based on activity levels and work content 

  • Establish tasks and processes required to complete proposed work content 

What you need to succeed at GXO: 

At a minimum, you’ll need: 

  • Bachelor's degree in Engineering or a related field, or equivalent related work or military experience  

  • 2 years of engineering experience in supply chain management, logistics, warehousing or a related field 

  • Experience with Microsoft Office  

  • Experience in an AS9100 or ISO9001 production environment 

It’d be great if you also have: 

  • APICS certification 

  • Third-Party Logistics (3PL) experience  

  • Extensive experience in quality, engineering, lean manufacturing and work cell manufacturing; ability to identify best practices in a high-volume production environment 

  • Experience with analytical tools such as flowcharts, Pareto charts, cause and effect diagrams, run charts, etc. 

  • Project and resource management experience 

We engineer faster, smarter, leaner supply chains.

#LI-BH2

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

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What GXO Logistics employees say

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About GXO Logistics

Sourced by ZipRecruiter

GXO Logistics, located in Greenwich, CT, US, is a global leader in the logistics industry. Specializing in innovative supply chain management, it operates across various sectors including e-commerce, food and beverage, technology, and retail. The company has cemented a notable reputation for providing top-notch outsourcing solutions that equip businesses to respond to market changes quickly and efficiently. Originally part of XPO Logistics, GXO, officially separated and spun off as a unique corporation in 2021, taking with it decades of expertise and a robust client roster. Their mission is to propel businesses forward with cutting-edge logistics and transportation solutions while adhering to their core values of safety always, customer-centric, and inclusive.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

Year founded

2021

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