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Senior Support Engineer Jobs in Griffith, IN (NOW HIRING)

Sr. Product Engineer Who we are: Atkore is forging a future where our employees, customers ... Lead or support Engineering Change Orders (ECOs), including technical evaluation, documentation ...

Sr. Product Engineer

Harvey, IL · On-site

$96 - $132/hr

Reporting to the Senior Manager - Product Engineering (Conduit & Fittings), This role provides ... Lead or support Engineering Change Orders (ECOs), including technical evaluation, documentation ...

At the Senior Staff level, you are expected to make a moderate-to-high organizational impact ... Support the development and executive presentation of major engineering milestone reviews (e.g ...

New

Trade Systems Engineer

Chicago, IL · On-site

$130 - $250/hr

As a Senior Trade Support Engineer , you'll have an opportunity to exercise your extensive skills while helping solve complex technical problems. You'll work closely with trading, infrastructure and ...

We are seeking an ETF Trading Support Engineer to work directly with our ETF market-making desk and ... senior staff. While we work exceptionally well as a team in the office, our bonds are further ...

Showing results 41-60

Senior Support Engineer information

See Griffith, IN salary details

$20.2K

$92.9K

$143K

How much do senior support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior support engineer in Griffith, IN is $92,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $112,000.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Griffith, IN are hiring for Senior Support Engineer jobs?

Cities near Griffith, IN with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Griffith, IN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $92,864 per year, or $44.6 per hour.

Senior Registered Electrical Engineer - Water/Wastewater

Black & Veatch

Chicago, IL • On-site

$110K - $144K/yr

Full-time

Life, Retirement

Re-posted 11 days ago


Black & Veatch rating

9.0

Company rating: 9.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

52nd of 453 rated engineering


Job description

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.
Company : Black & Veatch Corporation
Req Id : 114712
Job Title : Senior Registered Electrical Engineer - Water/Wastewater (Chicago)
Location : RGCHCG
Business Unit Sector : COR-BVOPS-ENGR & DEV SVCS
Department: BVCOR BV OPS EDS ELECTRICAL
Opportunity Type : Staff
Relocation eligible : No
Full time/Part time : Full-Time
Project Only Hire: No
Recruiter : Thomas Dobberpuhl
Why Black & Veatch
Recognized by Glassdoor as a 2023 Top 100 place to work, Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day one.
At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.
The Opportunity
In this role you will have the opportunity to:
  • Lead Electrical design for water/wastewater projects
  • Provide technical guidance on client standards and expectations to engineering and technician staff in the regional design centers that are supporting project detailed design
  • Serve as technical expert in electrical power distribution and miscellaneous plant electrical systems for client consultations
  • Support business development related to enhanced Electrical services
  • Build business relationships with clients to understand needs and drivers

Additional Project Opportunities:
  • Studies - Energy Optimization, Power System Coordination and Arc Flash Hazard Analysis, and Electrical Reliability Analysis
  • Construction inspection and resolution of electrical construction issues
  • Coordination with local electrical utilities on project technical needs
  • Review of supplier submittals
  • Act as a liaison between the local design team, client and remote design teams for Instrumentation and Control design
  • Startup and testing of major electrical equipment

The ideal candidate is located in the Chicago Metropolitan area. Office locations linked - www.bv.com/offices.
Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
The Team
As part of BV Operations, your skills will be aligned to projects that support our Governments & Environment market sector. BV's Governments & Environment business works to provide innovative solutions and integrated planning, design and construction support for mission-critical facilities, as well as threat reduction and environmental services support worldwide. By joining our business, you will be able to provide infrastructure for community benefit through regulated utilities and government agencies.
This team partners with our customers to align their people, processes, technologies, and data analytics in the face of industry transformation. We help our customers leverage our industry-leading solutions and expertise to modernize water infrastructure, optimize asset use, meet performance goals, reduce costs, and mitigate risk no matter where the water industry goes next. This team is ranked in the top 10 by ENR for Water Design Firms in Water Supply and Sewer Waste and other water-related rankings.
Check out one of our recent projects: Tomahawk Wastewater Treatment Facility Expansion
Preferred Qualifications
  • Professional Engineer's license in IL or another US jurisdiction
  • 11+ years in electrical design, planning and construction services
  • Consulting and Water/Wastewater experience preferred
  • Experience in medium and low voltage power distribution equipment, including variable frequency drives and standby diesel generators
  • Experience in a client-facing/business development role
  • Power system analysis experience in SKM, ETAP, or other analysis software a plus

Minimum Qualifications
Requires a bachelor's degree in engineering from either a recognized accredited program in their home country or the country in which the professional is practicing or equivalent experience in Engineering work. Minimum of 11 years related work experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Holds an active engineering registration or licensure to support engineer of record (EOR) requirements for BV projects in applicable countries, and supports where necessary.
Certifications
PE License required
Competencies
Salary Plan
REG: Registered Engineering
Job Grade
017
Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned. This job posting will remain open until a suitable candidate(s) has been identified.
A variety of additional benefits are available to our professionals, including a company matched 401k plan, adoption reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
In accordance with local law, the following compensation range is applicable for the job and location associated with this requisition: $156,299.00 - $261,008.00

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About Black & Veatch

Sourced by ZipRecruiter

Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Overland Park, KS, US

Year founded

1915