ZipRecruiter

Log In

1

Senior Support Engineer Jobs in Griffith, IN (NOW HIRING)

Atkore Management, LLC

Sr. Product Engineer

Harvey, IL · On-site

Sr. Product Engineer Who we are: Atkore is forging a future where our employees, customers ... Lead or support Engineering Change Orders (ECOs), including technical evaluation, documentation ...

New

Leeds Professional Resources

Sr Security Engineer

Chicago, IL · On-site

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Senior Cybersecurity Engineer - AI Security & Cloud Platforms We are seeking a hands-on Senior ... Support and continuously improve the organization's vulnerability management program, including ...

Generac

Sales Engineer - Data Centers

Chicago, IL · On-site +1

The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data Centers and supports the promotion and technical pre-sales support of Generac Industrial products ...

Crowe Parentco

Senior AI Engineer

Chicago, IL · On-site

$74 - $148/hr

  • PTO

Senior AI Engineer 1About Crowe Studio Crowe Studio is a business unit dedicated to helping clients ... You'll have the time, space, and support to go deep on client engagements and build lasting ...

DJ&A

Senior Structural Engineer

Frankfort, IL · On-site

$115K - $150K/yr

  • Medical

  • Retirement

  • PTO

Senior Structural Bridge Engineer - Any DJ&A Office Location Founded in 1973, DJ&A is a ... Support bridge type selection, alternative evaluations, constructability reviews, value engineering ...

previous pagenext page

Showing results 21-40

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Griffith, IN

Senior Support Engineer information

See Griffith, IN salary details

$20.2K

$92.9K

$143K

How much do senior support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior support engineer in Griffith, IN is $92,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What cities near Griffith, IN are hiring for Senior Support Engineer jobs?

Cities near Griffith, IN with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Griffith, IN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,864 per year, or $44.6 per hour.

Wealth Management Application Support Engineer

Northern Trust

Chicago, IL • On-site

$88K - $151K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Northern Trust rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Job Description
As a Sr Associate in support organization in Wealth Management
ROLE:
This role will support our Wealth Management business, product , operations, partners and clients . As a support associate you will collaborate with Application Development teams to implement business solution through agile practice and manage production issues.
The ideal candidates will possess excellent leadership and communication skills coupled with a solid understanding of modern cloud technologies preferably in the financial sector. Critical incident may require weekend and/or after hours support.
PRINCIPAL RESPONSIBILITIES:
Lead production stability effort by preventing production issue and improve production stability.
  • Track /Manage Incidents /Change /Problems for assigned applications.
  • Provide regular and high-quality updates to all the stakeholders on the progress of the incidents, including SLA risks/breaches.
  • Identify measures to improve applications stability and availability to improve support service delivery.
  • Develop to become a Subject Matter Expert for assigned application domain.
  • Troubleshoot production issues through monitoring and log analysis.
  • Attend regular meeting with Project/Development teams to discuss production issues for prioritization, fixes and release.
  • Engage Help direct systems projects, including project planning, management status reporting, systems specifications and implementation
  • Help ensure compliance with all audit requirements including change control procedures and data security
  • Manage and coordinate with onsite and offshore Managed Services provider and offshore NT partners to Support applications and drive continuous improvement efforts.
  • Coordinate with various teams, including offshore staff, and raise support ticket for all issues, analyze root cause and assist in efficient resolution of production issues.
  • Responsible to attend on-call, after office hours including weekend to support High and Critical production issues.
  • Ability to work with vendors and support staff on support tickets and follow up regularly till resolution is found.

Knowledge/Skills
  • Hands-on experience with some of AKS, App Services, Functions, Key Vault, App Config, SQL Server, Databricks, APIM, Cosmos DB, Neo4J, and Apollo
  • Proficiency and hands-on experience in scripting languages - Python, Bash Scripting, Java, or similar
  • Preferred experience with messaging and data platforms (EventHub, Service Bus, Kafka/Confluent) and analytics (SQL Server)
  • Preferred Hands-on experience with Microsoft Azure, REST APIs, GitHub, and ServiceNow
  • Preferred Knowledge in integrating data from multiple sources- MQ, Solace, XML, Excel files, unstructured data and loading them into staging/warehouse tables
  • Understanding of dimensional data modeling - star schema and snowflake schema
  • Knowledge on Azure DevOps and Agile methodology.
  • Excellent oral and written communication skills are required

Experience Required
A College or University degree in Computer Science and/or relevant 6-8 years proven work experience. Related Industry qualification is preferred.
Salary Range:
$88,900 - 151,100 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.

What Northern Trust employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply