ZipRecruiter

Log In

1

Senior Support Engineer Jobs in Covington, LA (NOW HIRING)

www.exigotechnology.com

Senior Engineer

New Orleans, LA · Hybrid

$100K - $137K/yr

Job Purpose The Senior Systems & Network Engineer provides hands-on technical leadership for the design, implementation, troubleshooting, and support of client server, network, cloud, and security ...

ROI Agency

Sr Staff Project Engineer

New Orleans, LA · On-site

$95K - $123K/yr

... Sr Staff based on education, experience, and demonstrated success at the engineering level ... Supports/leads cross-functional teams consisting of internal SMEs, Owners Engineers, EPC ...

Freese Nichols

Senior Coastal Engineer

New Orleans, LA · Hybrid

$100K - $137K/yr

As Senior Coastal Engineer , you will lead coastal and navigation projects that span planning ... Support strategic growth initiatives that expand services geographically and technically across ...

Entergy

Engineer I - Senior Lead

New Orleans, LA · On-site

$100K - $137K/yr

This position supports the substation design teams and our customers in construction, asset management, reliability, and throughout Transmission. The Senior Lead Engineer position focuses on ...

Entergy

Engineer I - Senior Lead

New Orleans, LA · On-site

$100K - $137K/yr

This position supports the substation design teams and our customers in construction, asset management, reliability, and throughout Transmission. The Senior Lead Engineer position focuses on ...

next page

Showing results 1-20

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Covington, LA

Senior Support Engineer information

See Covington, LA salary details

$19.4K

$88.8K

$136.8K

How much do senior support engineer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior support engineer in Covington, LA is $88,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $107,100.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What job categories do people searching Senior Support Engineer jobs in Covington, LA look for?

The top searched job categories for Senior Support Engineer jobs in Covington, LA are:

What cities near Covington, LA are hiring for Senior Support Engineer jobs?

Cities near Covington, LA with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Covington, LA as of June 2026, with employment types broken down into 3% As Needed, 44% Full Time, 33% Part Time, 3% Temporary, and 17% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $88,832 per year, or $42.7 per hour.

Senior Specialist, Facilities Engineer

L3HHCM20

Stennis Space Center, MS

Full-time

Re-posted 6 days ago

Job description

Job Title: Senior Specialist, Facilities Engineer

Job Code: 42111

Job Location: Stennis, MS; On-site

Job Schedule: 4/10: Employees work 10 hour days, 4 days a week

 

Job Description:

 

We are seeking an experienced Facilities, Ground Support Equipment (GSE), and Material Handling (MH) equipment engineer/specialist for our Stennis Space Center location. This individual will primarily be responsible for verification, inventory, storage, shipment, servicing, inspecting, and repairing of powered and non-powered GSE to include hydraulic, electrical, and mechanical troubleshooting. It is essential this position is capable and has the knowledge to research, interpret, and apply industry, company, and regulatory requirements to facility, GSE, and MH equipment in support of assembly, testing and transportation of large liquid rocket engines and components.

 

Essential Functions:

  • Must be able to obtain a security clearance.
  • Serve as site liaison to program Ground Support Equipment (GSE) design team and provide engineering input during design phases to ensure maintainability and operational efficiency
  • Conduct design reviews and provide technical recommendations for GSE improvements
  • Using modeling tool software, assess and optimize GSE performance and operational requirements
  • Collaborate with design engineers to incorporate operational and maintenance feedback into equipment specifications
  • Author Preventive Maintenance (PM), Corrective Maintenance (CM) and proof load work instructions
  • Use Computerized Maintenance Management Systems (CMMS) system(s) in tracking tasks, work instructions, inventory, PM, CM, and trending data of assigned equipment
  • Preform work to planning and schedules for preventive maintenance and repair assignments detailed work instructions
  • Oversee maintenance operations and mechanical functions of GSE and lifting devices
  • Research parts and material using government, military and commercial publications
  • Coordinate shipment of outgoing material with end users, etc.
  • Support real property maintenance, repairs, and other Facilities services at the Engine Assembly Facility utilizing various service providers
  • Oversee contractor activity in support of facility & equipment maintenance plans and projects to support various program initiatives
  • Less than 10% travel. 
  • Conduct Periodic inventory
  • Ability to obtain a NASA Personal Reliability Program (PRP) clearance

Qualifications: 

  • Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
  • Requires Ground Support Equipment (GSE) experience.

Preferred Additional Skills:

  • Bachelor's Degree in Engineering or related technical field and minimum 4 years of prior relevant experience including GSE design and development.
  • Communicate clearly and concisely, both verbally and in writing
  • Hazmat inventory control regulations/warehousing
  • Certified Project Manager a plus
  • Self-starter who is capable of working toward established goals with minimal day to day direction
  • May perform limited budget and schedule responsibilities for projects
  • Ability to obtain a forklift license
  • Physical ability to lift 32 pounds
  • Experience with GSE design software (CAD, FEA, or similar engineering tools)
  • Knowledge of front-loading methodologies and Design for Maintainability (DFM) principles
  • Familiarity with Advanced Product Quality Planning (APQP) processes and methodologies
  • Design for Test (DFT) knowledge to ensure GSE testability and verification requirements are incorporated early in the design phase
  • Design for Unit Cost (DFUC) experience to optimize equipment design for cost-effectiveness
  • Design for Supply Chain (DFSC) understanding to ensure parts availability, lead times, and vendor capabilities are considered in design decisions
  • Design for Manufacturing and Assembly (DFMA) expertise to create GSE designs that are efficient to produce and assemble
  • Knowledge of electrical & mechanical equipment such as high-pressure pneumatic, cryogenic, and hydraulic systems, etc.
  • Demonstrated ability in electrical, mechanical, and/or HVAC maintenance
  • Detailed knowledge of maintenance of Material Handling (MH) systems and Lifting
  • Devices and Equipment (LDE) maintenance, proof testing, and rigging
  • Working knowledge of CMMS (Computerized Maintenance Management Systems)

#LI-TD4 

Apply