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Senior Support Engineer Jobs in Port Allen, LA (NOW HIRING)

Immense Networks

Be Seen First

Level One Technical Engineer

Baton Rouge, LA · On-site

$20 - $25/hr

This entry-level role focuses on providing first-line support for client issues, maintaining systems, and escalating more complex problems to senior engineers. The ideal candidate will demonstrate ...

www.exigotechnology.com

Senior Engineer

Baton Rouge, LA · Hybrid

$91K - $125K/yr

Job Purpose The Senior Systems & Network Engineer provides hands-on technical leadership for the design, implementation, troubleshooting, and support of client server, network, cloud, and security ...

Immense Networks

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Level Two Technical Engineer

Baton Rouge, LA · On-site

$55K - $75K/yr

Provide advanced remote and on-site networking and infrastructure support. * Troubleshoot and ... Collaborate with senior engineers on IT projects, including Azure migrations, network redesigns ...

WorleyParsons

Senior Mechanical Engineer

Baton Rouge, LA · On-site

$120 - $150/hr

Senior Project Engineer About us Worley is a global company of energy, chemicals and resources ... This position supports mechanical engineering deliverables across applicable project phases for the ...

Thompson Engineering

Senior Bridge Engineer

Baton Rouge, LA · On-site

$87K - $119K/yr

Position Overview Thompson Engineering is seeking a Senior Structural Engineer with specialized ... Produce technical reports , design documents, and support client communication. * Maintain high ...

Thompson Engineering

Senior Bridge Engineer

Baton Rouge, LA · On-site

$87K - $119K/yr

Position Overview Thompson Engineering is seeking a Senior Structural Engineer with specialized ... Produce technical reports , design documents, and support client communication. * Maintain high ...

Thompson Engineering

Senior Bridge Engineer

Baton Rouge, LA · On-site

$87K - $119K/yr

Position OverviewThompson Engineering is seeking a Senior Structural Engineer with specialized ... Produce technical reports, design documents, and support client communication.Maintain high-quality ...

Worley

Senior Mechanical Engineer

Baton Rouge, LA · On-site

$100K - $132K/yr

Worley is seeking a Senior Mechanical Engineer based in Baton Rouge, Louisiana ... This position supports mechanical engineering deliverables across applicable project phases for the ...

WorleyParsons

Senior Electrical Engineer

Baton Rouge, LA · On-site

$90 - $130/hr

Supporting project planning and delivery, including participation in relevant meetings, preparation of progress reports, and compliance with required checking and quality assurance procedures.

HGA

Senior Electrical Engineer

Baton Rouge, LA · On-site

$103K - $134K/yr

Hunt, Guillot & Associates (HGA) is seeking a Senior Electrical Engineer for a direct-hire position supporting projects in Baton Rouge, LA. This role reports to the E&I Department Manager and serves ...

Orbital

Senior Electrical Engineer

Baton Rouge, LA · On-site

$99K - $185K/yr

Job Title Senior Electrical Engineer Location: Baton Rouge, LA FLSA Classification Exempt Orbital ... Responsible for leading and supporting all activities of the Electrical Department. Working to ...

Trinnex Inc.

Senior ITS Engineer

Central, LA · On-site

$87 - $152/hr

Where you are encouraged and supported to do your very best and given the tools and resources to do ... As a Senior Project Engineer at CDM Smith specializing in transportation related systems including ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Port Allen, LA

Senior Support Engineer information

See Port Allen, LA salary details

$21.6K

$99.2K

$152.7K

How much do senior support engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior support engineer in Port Allen, LA is $99,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $119,500.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Port Allen, LA are hiring for Senior Support Engineer jobs?

Cities near Port Allen, LA with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Port Allen, LA as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $99,152 per year, or $47.7 per hour.

Engineer I-Senior(Nuc)

Entergy

Saint Francisville, LA

Full-time

Posted 6 days ago

Entergy rating

8.1

Company rating: 8.1 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

30th of 53 rated energy and utility

Job description

Job Title: Engineer I-Senior(Nuc)

PS Job Title: N/A

Work Place Flexibility: Onsite 

Legal Entity: Entergy Operations, Inc.-EOI 

     *This position can be filled as an Engineer I , II , III , Sr, based on experience.**

Job Summary / Purpose

The Plant Support Engineer provides technical support for plant systems, components, and related programs. This role is responsible for resolving day‑to‑day plant issues, maintaining configuration control, supporting Maintenance and Operations, and ensuring the reliability and performance of plant systems. The position serves as a key interface between Engineering and other station departments while contributing to both emergent troubleshooting and long‑term program health. Members of the team are expected to engage cross functional teams to resolve equipment challenges, develop engineering change products, and support the station’s work management process.

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Job Duties / Responsibilities

• Identify and resolve plant issues, including those arising from significant events and complex technical challenges.

• Provide technical support to Maintenance and Operations for troubleshooting equipment, systems, and emergent conditions.

• Develop and issue engineering changes, including design modifications and temporary alterations, in support of plant needs and equipment reliability.

• Maintain Emergency Response Organization (ERO) qualifications and perform associated duties as required.

• Provide technical information and guidance related to program bases, performance requirements, compliance status, and industry operating experience.

• Conduct condition‑based monitoring of equipment and optimize preventative maintenance activities using feedback from Maintenance and program reviews.

• Plan, prioritize, and support project lifecycle activities, including corrective action plans and improvement initiatives.

• Prepare engineering products in accordance with established standards, procedures, and quality expectations.

• Support changes in system and component configuration, design, and associated design basis.

• Serve on outage engineering support teams for online system outages and refueling outages.

• Monitor system performance, including trending, field walkdowns, deficiency identification, and priority setting.

• Perform failure evaluations and support or lead root cause analyses, as needed.

• Ensure lessons learned from fleet operating experience are incorporated into site programs and processes.

• Maintain required qualifications and complete training necessary for assigned duties.

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Minimum Requirements

Education

• Bachelor’s degree in Engineering from an ABET‑accredited program 

OR a related physical science discipline associated with power plant operations,

OR equivalent work experience demonstrating success at the engineer/technical specialist level.

Electrical, Mechanical, Civil Engineering is desired.

Experience

Experience levels vary by position:

• Engineer I / Technical Specialist I: 0–2 years of nuclear design, operations, or equivalent experience

• Engineer II / Technical Specialist II: 2–3 years

• Engineer III / Technical Specialist III: 4-5 years

• Senior Engineer / Technical Specialist IV: 6-8 years

Knowledge, Skills, and Abilities

• Strong communication and teamwork skills.

• Proficiency in PC applications, engineering tools, and analytical systems appropriate to the engineering level.

Certificates / Licenses (Desired)

• SRO license or certification on a PWR or BWR.

• Professional Engineer (PE) license.

 
Primary Location: Louisiana-St. Francisville Louisiana : St. Francisville 
Job Function: Engineering
FLSA Status: Professional 
Relocation Option:
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 124285
PS Job Title: N/A 
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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