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Senior Support Engineer Jobs in Clinton, MS (NOW HIRING)

Senior Natural Developer

Jackson, MS · On-site

$51.25 - $67.75/hr

Job Title: Senior Natural Developer (ADABAS) Job Code: MS 164255 Client: State of Mississippi ... There is an incumbent currently supporting the role, but the agency is required to interview ...

New

Senior Roadway Transportation Engineer

Jackson, MS · Hybrid

$67K - $89K/yr

This role supports our continued growth and offers the opportunity to work on (or support ... The Senior Roadway Transportation Engineer is responsible for planning, design, and construction ...

Senior Natural Developer

Jackson, MS · On-site

$51.25 - $67.75/hr

Job Title: Senior Natural Developer (ADABAS) Job Code: MS 164255 Client: State of Mississippi ... There is an incumbent currently supporting the role, but the agency is required to interview ...

New

Supports activities to comply with applicable industry standards (i.e., NERC, SERC) and other ... Engineer Sr.: 6 + years of experience in an engineering discipline * Preferred: at least 2 years of ...

Showing results 21-40

Senior Support Engineer information

See Clinton, MS salary details

$19.5K

$89.4K

$137.7K

How much do senior support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior support engineer in Clinton, MS is $89,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,600.00 and $107,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What cities near Clinton, MS are hiring for Senior Support Engineer jobs? Cities near Clinton, MS with the most Senior Support Engineer job openings:
Infographic showing various Senior Support Engineer job openings in Clinton, MS as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,444 per year, or $43 per hour.

Full-time

Re-posted 9 days ago


Job description

Healthy Careers Start Here

At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle.

The Senior Systems Programmer is responsible for installing and maintaining systems software programs, assisting in the identification, evaluation, tailoring, and implementation of vendor-supplied systems software packages, and providing technical assistance and information to other systems programmers. The Senior Systems Programmer will identify, and research hardware system components. The Senior Systems Programmer will review performance and utilization data and prepare capacity planning reports as necessary to insure there is sufficient capacity to meet business needs. The Senior System Programmer will design and execute the BCBSMS Business Recovery Plan and annual tests.

Job-Specific Requirements:

  • An Associate or Bachelor Degree in Computer Science, Mathematics or related field OR the equivalent in related work experience is required.
  • At least 10 years of IBM mainframe O/S System Programming experience.
  • Systems Programming experience with DB2 in a Mainframe environment preferred.
  • Experience in Storage Administration.
  • Experience in IOCP/HCD Administration.
  • Experience in Security Administration preferred. (CA-Top Secret)
  • Must have knowledge of and experience with IBM operating system problem determination and resolution support utility programs.
  • Should have experience performing system and application problem determination and resolution.
  • Must have experience using SMP/E to install operating systems and program products and required maintenance.
  • Must be proficient in MS Office products.
  • z/VM experience preferred.

Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.