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Senior Support Engineer Jobs in Barrie, ON (NOW HIRING)

Sr Product Designer

Barrie, ON · On-site

$68K - $94K/hr

Senior Product Designer Reports to: Technology / Engineering Manager Location: 214 Bayview Drive ... engineering manager ahead of stage gate reviews. * Provide drawings and data to support creation of ...

The fluvial geomorphologist will work with AECOM's team of geomorphologists, hydraulic engineers ... To support this commitment, all newly hired employees are required to attend an in-person Day 1 ...

Sr. Buyer

Newmarket, ON · On-site

CA$70K - CA$85K/yr

... team in support of the assigned commodity (ies), including Program Management, Engineering ... Keep senior MML management informed of critical issues through clear and concise communications and ...

Overview / Responsibilities Wood is currently seeking a Senior Project Accountant to support a ... Experience in Construction or Engineering * Strong technical accounting proficiency in billing and ...

Project Engineering Co-op

Newmarket, ON · On-site

CA$21.08 - CA$25.46/hr

Supports effective communications within the project team and the customer, supplier, manufacturing and quality communities with guidance from engineering management and senior engineering personnel.

Showing results 21-40

Senior Support Engineer information

See Barrie, ON salary details

$39.8K

$92.9K

$161.6K

How much do senior support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior support engineer in Barrie, ON is $92,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,473.00 and $106,244.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What cities near Barrie, ON are hiring for Senior Support Engineer jobs?

Cities near Barrie, ON with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Barrie, ON as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $92,875 per year, or $44.7 per hour.

Senior Transit Project Manager

R.J. Burnside & Associates Limited

Barrie, ON • Hybrid

CA$150K - CA$185K/yr

Full-time

Retirement

Re-posted 10 days ago


Job description

At Burnside the difference is our people.  Our employees are our greatest asset and by encouraging continuous growth and supporting personal development our organization benefits from the increased skill and leadership capacity that results. 

We are seeking a Senior Project Manager to join our Transit Group, responsible for delivering complex public-sector transit and rail infrastructure projects. This role is well suited to an experienced professional who thrives in multi-disciplinary environments, builds trusted client relationships, and guides teams through the full project lifecycle — from early planning through construction and commissioning.

Our Transit Group is actively involved in a wide range of initiatives, including new and redeveloped transit stations, rail corridor improvements, parking expansions, environmental assessments, large-scale design-build opportunities, and other complex transit programs. Project Managers with experience across broader municipal infrastructure projects are also encouraged to apply.

You will work collaboratively with Project Managers and Engineers under the direction of the Senior Vice President – Transit, contributing to strategic growth while ensuring consistent, high-quality project delivery.

Key Responsibilities & Accountabilities

  • Provide project and client management for transit-related public sector assignments.
  • Lead and coordinate proposal preparation, including technical approach, resourcing, and fee development.
  • Develop, monitor, and control project budgets, schedules, and risk registers.
  • Facilitate and manage approvals with commenting agencies and stakeholders.
  • Direct and coordinate the preparation of design drawings and technical documentation for transit facilities and infrastructure.
  • Review and evaluate design submissions, cost estimates, and construction schedules from contractors, utilities, public agencies, and designers.
  • Ensure seamless project delivery across design, tender, and construction phases.
  • Support business development initiatives, helping grow the Transit practice and strengthen key client relationships.
  • Lead, mentor, and support staff through performance planning, coaching, and development.

Experience & Professional Credentials

  • 15+ years of experience delivering transit and/or rail infrastructure projects.
  • A diverse civil engineering background with demonstrated leadership on transit-related assignments.
  • Registered Professional Engineer (P.Eng.) for a minimum of 7 years.
  • PMP designation is an asset (or willingness/ability to obtain).
  • Experience working across infrastructure delivery models, including:
    • Design-Bid-Build (DBB)
    • Design-Build (DB)
    • P3 / AFP delivery models
  • Experience leading or supporting Municipal Class Environmental Assessments, Transit Project Assessment Process, or Rail Project Assessments is considered an asset.

Technical & Leadership Strengths

  • Strong multi-disciplinary knowledge of transit infrastructure, with the ability to provide strategic oversight.
  • Technical expertise in light rail, commuter or passenger rail systems, and/or BRT (Bus Rapid Transit), including interactions with municipal infrastructure and roadways.
  • Proven ability to lead complex teams, coordinate sub-consultants, and manage procurement, construction, and commissioning.
  • Excellent client management, facilitation, and communication skills.
  • A collaborative leadership style with a strong commitment to mentorship and team development.

 Salary Range: $150,000 - $185,000

The final compensation offered will be based on factors such as relevant experience, skills, internal equity, and market conditions.

Position Type: New Position

 Why Choose Burnside?

Are you interested in working for an employer with a 5-decade track record of building a great reputation both internally with their staff and externally with their clients? The Burnside team is a supportive group of colleagues that work together to provide value and service to our clients, while extending care to each other. We know that our employees are our greatest asset, and thus we strive to provide a positive work/life balance.

We offer:

  • A collaborative culture where friendship, honesty and respect are part of our core values and practices
  • Flexible working hours and office locations, including hybrid working opportunities
  • A competitive compensation and benefits package
  • RRSP company matching plan
  • Career growth and professional development opportunities
  • Potential for performance-driven bonusing
  • Active social committees
  • A welcoming, positive, and inclusive work environment

We are an equal opportunity employer committed to valuing diversity in the workplace and we welcome resumes from all qualified candidates. Burnside will provide reasonable accommodations to applicants with disabilities throughout the entire recruitment, assessment, and selection process, as required.  If you are a person with a disability and require an accommodation during these processes, please contact our Human Resources department.

Company Profile – More about us:

Founded in 1970, R.J. Burnside & Associates Limited is a growing values-driven employee-owned multidiscipline engineering and environmental consulting firm with over 450+ staff. Our consistent commitment towards investing in technology advancements and training, in addition to encouraging and promoting professional development, has enabled our firm to meet our ongoing and stated goal of continual improvement.

We actively seek to develop relationships with a broad and diversified client base in the Public, Private and Indigenous sectors. We work on a variety of projects throughout Canada, with 11 office locations in Ontario and one in Manitoba.

Burnside has expertise in many technical disciplines beyond our core civil engineering focus including air and noise, asset management, building sciences, environmental planning and ecology, GIS, hydrogeology, land development, landscape architecture, municipal drainage, solid waste, stormwater management, structures, transportation planning and design, water and wastewater and well drilling & diagnostics.

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