ZipRecruiter

Log In

1

Senior Support Engineer Jobs in Baltimore, MD (NOW HIRING)

Neklo, Llc

Senior Test Engineer

Timonium, MD · On-site

$100 - $125/hr

Position Overview As a Senior Test Engineer , you will lead the testing and validation of company ... Working closely with QA, Software Engineering, Support, and Product Management, you will help ...

Dresner Group

Service Desk Engineer

Columbia, MD · On-site

... support requests and escalating to more senior team members or external resources as needed. • Learning a ton, being faced with new challenges every day, and gaining exposure to all of the most ...

Dresner Group

Service Desk Engineer

Columbia, MD · On-site

As a Service Desk Engineer, picture yourself: Taking ownership of customer incidents by providing ... support requests and escalating to more senior team members or external resources as needed.

previous page

Showing results 41-60

All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Baltimore, MD

Senior Support Engineer information

See Baltimore, MD salary details

$22.4K

$102.6K

$158K

How much do senior support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior support engineer in Baltimore, MD is $102,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $123,700.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Baltimore, MD?

For Senior Support Engineer jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Baltimore, MD look for?

The top searched job categories for Senior Support Engineer jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Senior Support Engineer jobs?

Cities near Baltimore, MD with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you
Infographic showing various Senior Support Engineer job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $102,607 per year, or $49.3 per hour.

Civil or Geotechnical Engineer

Geosyntec Consultants, Inc.

Columbia, MD • Hybrid

$139K/yr

Full-time

Re-posted 21 hours ago

Job description

Do you want to build an impactful career to change the world for the better? 

Geosyntec has an exciting opportunity for a Civil Engineer to join our geoenvironmental and geotechnical practice in the Columbia, Maryland office. The position will apply engineering or geology skills to projects involving landfills, transfer stations, surface impoundments, geologic and hydrogeologic investigations, solid waste planning, and other solid waste management systems while further developing the business skills needed for a successful consulting career.

Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. Our engineers, scientists, technical and project employees serve our clients from offices across the world. Ranked by ENR as one of the top environmental engineering design firms, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service.

We invest in our people.  Each employee is unique, and your career at Geosyntec will be too.  We offer competitive pay and benefits, and well-being programs to support you and your family.

To Learn More Visit: http://www.geosyntec.com/careers/.


  • Civil design, landfill and transfer station design, stormwater design, and site layout;
  • Engineering analyses such as slope stability, hydrologic and landfill gas modeling, seismic, and seepage;
  • Preparation of permit applications, design calculations, drawings, technical specifications, and permit applications;
  • Fieldwork associated with investigation, design and construction services;
  • Small to mid-size project/task management;
  • Apply an understanding of local, state and federal regulations related to solid waste and stormwater to tasks;
  • Assistance with the development of proposals and other business development activities;
  • Driving personal, company, and rental vehicles to client or company project or office sites, and other business locations, as needed. 
  • Based on your current level of experience, you may be asked to take on task-level or project management responsibilities, along with business development, and staff mentoring tasks.

  • Bachelor's degree in civil, environmental, geologic, or geotechnical engineering. (required)
  • Advanced degree in the same. (preferred)
  • Professional Engineer (P.E.) registration or the ability to obtain P.E. registration within 1 year. (preferred) 

  • At least 5 years of related experience (7+ preferred), or equivalent combination of education and experience, or equivalent combination of education and experience. (required)
  • Demonstrated interest in solid waste. (required)
  • Strong oral and technical writing skills. (required)
  • Excellent writing and communication skills. (required)
  • Experience with modeling/design tools such as GeoStudio, Slide, Settle3D, Golden Software, and/or HELP. (preferred)
  • Regular fieldwork and overnight travel. (required)
  • Ability to lead field and office tasks with senior support. (required)
  • Health & Safety training, medical monitoring, and client-driven drug and background testing may be required.
  • Valid U.S. driver’s license and a satisfactory driving record for business travel. (required)

This opportunity will be posted for at least five days. Below are the potential compensation ranges that we in good faith believe are applicable for this role at the time of this posting and are only applicable for jobs to be performed in the specified location(s) below. The typical base pay range for this position is just one component of Geosyntec’s total compensation package for employees. Actual compensation will be determined based on education, experience, skill set and location.

  • Minimum Salary: $92,835/year / Maximum Salary: $139,310/year (Columbia, MD)

#LI-Hybrid

#LI-Onsite

#LI-DD1


Apply