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Senior Support Engineer Jobs in Augusta, GA (NOW HIRING)

Senior Mechanical Engineer

Aiken, SC · On-site

$89K - $117K/yr

The Engineer will provide engineering support for U.S. Department of Energy (DOE) facilities and ... As a Senior Mechanical Engineer, you will serve as a technical leader responsible for the design ...

Senior Mechanical Engineer

Aiken, SC · Hybrid

$89K - $117K/yr

The Engineer will provide engineering support for U.S. Department of Energy (DOE) facilities and ... As a Senior Mechanical Engineer, you will serve as a technical leader responsible for the design ...

Senior Electrical Engineer

Graniteville, SC · On-site

$91K - $118K/yr

Senior Electrical Engineer * Location: Graniteville, SC (Onsite) * Experience Required: 5+ years ... Provide technical support to internal stakeholders * Develop electrical designs, Bills of Materials ...

Senior Process Controls Engineer

Augusta, GA · On-site

$91K - $120K/yr

The Senior Process Controls Engineer serves as a technical leader and subject matter expert for all ... Project Management & Capital Support * Own and lead area capital projects from scope development ...

Senior Data Engineer

Augusta, GA · On-site

$98K - $133K/yr

Job Title Senior Data Engineer Location Augusta, GA 30905 US (Primary) Category Research ... A positive work environment where employees are respected, supported, and engaged. Description:

Senior Mechanical Engineer

Graniteville, SC · On-site

$88K - $116K/yr

Senior Mechanical Engineer Job Location: Graniteville, SC, US Job Type: Full-Time * Primary ... Provide technical support to internal customers. · * Manage major projects such as New Machine ...

Controls Engineer SR 4P/449

Waynesboro, GA · On-site

$76K - $101K/yr

Senior Controls Engineer Location: Plant Vogtle, Waynesboro, GA Contract- 3 Years Client- Southern ... Support and participate in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)

Controls Engineer SR 4P/449

Waynesboro, GA · On-site

$76K - $101K/yr

Senior Controls Engineer Location: Plant Vogtle, Waynesboro, GA Contract- 3 Years Client- Southern ... Support and participate in Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)

Showing results 21-40

Senior Support Engineer information

See Augusta, GA salary details

$17.7K

$81.4K

$125.3K

How much do senior support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior support engineer in Augusta, GA is $81,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $98,100.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Augusta, GA?

For Senior Support Engineer jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Augusta, GA look for?

The top searched job categories for Senior Support Engineer jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Senior Support Engineer jobs?

Cities near Augusta, GA with the most Senior Support Engineer job openings:

Senior Piping Stress Engineer 1 - Nuclear

Sargent & Lundy

Augusta, GA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Sargent & Lundy rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

121st of 452 rated engineering


Job description

Description

Piping Engineering & Analysis Synopsis

The Piping Engineering & Analysis discipline performs evaluations for piping systems in accordance with ASME Boiler and Pressure Vessel Code, ASME B31.1, ASME B31.7, and other codes as applicable to the specific evaluation being performed. The Piping Engineering & Analysis discipline also performs the following specialty topics.

  • Vibration monitoring and analysis to evaluate system operational vibrations associated with plant modifications and operating events, and to provide vibration prevention and mitigation solutions and designs.
  • Evaluation of hydraulic transients, evaluation of piping systems for thermal stratification effects, operability evaluations, and qualification of piping for hydrodynamic loads.
  • Pipe rupture evaluations, evaluation of pipe wall thinning due to flow accelerated corrosion (FAC) or microbiological induced corrosion (MIC), and pipe flaw evaluations.

Position Specific Details

Provides senior-level technical support by performing a variety of engineering tasks such as preparing and reviewing calculations and designs of a complex nature. On a task basis, is responsible for the preparation and completion of discipline engineering designs that are responsive to project needs. Monitors the work of assigned staff to ensure requirements are met.

Senior-Level staff support engineering design projects with the following responsibilities:

  • Prepares and reviews complex calculations.
  • Reviews simple system/structural designs and prepares complex system designs.
  • Prepares documented design input for drawing production (i.e., P&IDs and Master Diagrams). Reviews design input for simple system/structures. Performs engineering review of drawings.
  • Prepares and reviews equipment specifications. Prepares material specifications.
  • Prepares bid evaluations for systems and larger components. Prepares calculations to support economic evaluations. Solicits data from vendors.
  • Prepares and reviews simple reports/studies.
  • Develops single-discipline/simple-scope project budgets, schedules, and project work plans. Monitors own work to ensure it is completed within budget and on schedule.
  • Provides single-discipline input to simple proposals.
  • Uses effective written and oral communication skills to convey information to project team members and managers. Presents written technical information in a clear and concise manner in all deliverables.
  • Prepares reports and deliverables that are clearly understood and meet client requirements. Communicates clearly in meetings with client, and summarizes meeting notes in a clear and timely manner.

This position is based on a hybrid work schedule and will require in-office work 3 days per week.

Qualifications

We do not sponsor employees for work authorization in the U.S. for this position.

Required Skills and Experience:

  • BS or MS in Mechanical Engineering, Engineering Mechanics, Aerospace, or Structural/Civil Engineering, from an ABET Engineering Accreditation Commission-approved program, with an emphasis in solid mechanics, structural analysis, theory of elasticity, metallurgy, and finite element analysis
  • 5 or more years of relevant experience
  • Must have knowledge of ASME B31.1 and ASME B&PV Section III piping codes
  • Knowledge of the design, selection, and application of pipe supporting elements
  • Working knowledge of commercially available piping products and their application
  • Strong written and verbal communication skills

Valued but Not Required Skills and Experience:

  • P.E. license
  • Working knowledge of commercially available piping products and their application
  • The ability to navigate a 3D CAD model
  • Experience with AutoPIPE or PIPESTRESS software
  • Knowledge of gas dynamics and hydraulic transients
  • Knowledge of pipe condition assessment
  • Experience with ANSYS Workbench and Mechanical ADP
AI & Automation at Sargent & Lundy

In this role, we expect people to be willing or able to lead others who use modern tools:

  • You are expected to lead others in taking engineering problems from issue to solution by setting expectations for using data and modern tools such as automation and AI to improve workflows, reduce rework, and deliver cost-effective designs.
  • Leaders in these roles often direct automation and process-improvement work, for example, how teams automate calculations, summarize technical documents, or generate design documentation and guiding when and how AI or agentic AI tools are used while ensuring results are checked.
  • Overseeing engineers who program or script (e.g., Python, MATLAB, advanced Excel) to automate engineering tasks, with review of automated outputs, is valued but not required.
  • We also value additional learning, such as a minor, certificate, or other experience in Computer Science, Artificial Intelligence, Software Engineering, or related fields that enables effective oversight of automation and agentic AI-enabled engineering workflows.
Award-Winning Benefits

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.

Health & WellnessFinancial BenefitsWork-Life Balance
  • Health Plans: Medical, Dental, Vision
  • Life & Accident Insurance
  • Disability Coverage
  • Employee Assistance Program (EAP)
  • Back-Up Daycare
  • FSA & HSA
  • 401(k)
  • Pre-Tax Commuter Account
  • Merit Scholarship Program
  • Employee Discount Program
  • Corporate Charitable Giving Program
  • Tuition Assistance
  • First Professional Licensure Bonus
  • Employee Referral Bonus
  • Paid Annual Personal/Sick Time (PST)
  • Paid Vacation
  • Paid Holidays
  • Paid Parental Leave
  • Paid Bereavement Leave
  • Flexible Work Arrangements
Compensation Range$84,762 - $129,498Transparency StatementSargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.About This Business Unit

Join Sargent & Lundy's Nuclear Power Group and be part of a team driving the future of clean, carbon-free energy. Since 1954, we've been a trusted leader in nuclear engineering, design, and licensing, with expertise spanning small modular reactors (SMRs), advanced reactor technology (ART), and first-of-a-kind commercial reactor restart projects. Our work supports life extensions and digital modernization of existing nuclear plants, coal-to-nuclear conversion initiatives with the Department of State, and international nuclear new-build projects. With a commitment to safety, innovation, and sustainability, we provide cutting-edge solutions that power communities worldwide while reducing emissions. Shape the future of global energy with us!

Equal Opportunity

Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.

Employment Type: FULL_TIME

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About Sargent & Lundy

Sourced by ZipRecruiter

Sargent & Lundy is one of the most experienced full-service architect-engineering firms in the world. Founded in 1891, the firm is a global leader in power and energy with expertise in grid modernization, renewable energy, energy storage, nuclear power, and fossil fuels. Sargent & Lundy delivers comprehensive project services--from consulting, design and implementation to construction management, commissioning and operations/maintenance--with an emphasis on quality and safety. The firm serves public and private sector clients in the power and energy, gas distribution, industrial, and government sectors.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1891

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