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Senior Support Engineer Jobs in Augusta, GA (NOW HIRING)

4pconsultinginc

Mechanical Engineer SR

Waynesboro, GA · On-site

$82K - $108K/yr

Senior Mechanical Engineer Location:Waynesboro, GA Contract- 3 Years Client- Southern Nuclear ... Pipe support design * Equipment layout & equipment specifications * Develop and review P&IDs ...

RPMGlobal

Senior Systems Engineer

Augusta, GA · On-site

$120 - $160/hr

SENIOR SYSTEMS ENGINEER The company is seeking a Senior Systems Engineers to provide SETA support at Ft. Gordon, GA. RESPONSIBILITIES * Assess systems, determine problems, provide solutions to issues ...

New

Century 3 Inc

Senior Process Engineer

Augusta, GA · On-site

$82K - $106K/yr

Job Title Senior Process Engineer Job Type Full-time Category Engineering Location Augusta ... Support work delivered from multiple office locations. * Direct project workflow of engineers ...

MRINetwork Jobs

Senior Project Engineer

Aiken, SC · On-site

$84K - $109K/yr

We are seeking a highly motivated Senior Project Engineer who provides technical and project management leadership in support of Pilot Plant operations within a cGMP biotech manufacturing environment.

Phoenix Industrial Inc

Sr. Project Engineer

Augusta, GA · On-site

$93K - $121K/yr

Overview: The Sr. Project Engineer role will oversee and execute the project controls and ... This position is eligible for mobilization support (may include mileage reimbursement), and ...

New

Phoenix Industrial Inc

Sr. Project Engineer

Augusta, GA · On-site

$93K - $121K/yr

Overview: The Sr. Project Engineer role will oversee and execute the project controls and ... This position is eligible for mobilization support (may include mileage reimbursement), and ...

New

Phoenix Industrial Inc

Sr. Project Engineer

Augusta, GA · On-site

$93K - $121K/yr

Overview: The Sr. Project Engineer role will oversee and execute the project controls and ... This position is eligible for mobilization support (may include mileage reimbursement), and ...

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All JobsSupport Engineer JobsSenior Support Engineer JobsSenior Support Engineer Jobs in Augusta, GA

Senior Support Engineer information

See Augusta, GA salary details

$17.7K

$81.4K

$125.3K

How much do senior support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior support engineer in Augusta, GA is $81,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $98,100.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What are popular job titles related to Senior Support Engineer jobs in Augusta, GA?

For Senior Support Engineer jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Senior Support Engineer jobs in Augusta, GA look for?

The top searched job categories for Senior Support Engineer jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Senior Support Engineer jobs?

Cities near Augusta, GA with the most Senior Support Engineer job openings:

Senior Support Engineer jobs near you

Engineer (Mid-Level to Senior)

Savannah River Mission Completion

Aiken, SC • On-site

$76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Overview
Savannah River Mission Completion (SRMC) is seeking Engineers (Mid-Level to Senior) to be based in our Aiken, SC location on the Savannah River Site.
Experience Levels Available:
Engineer II
Senior Engineer I
Senior Engineer III
The Engineer implements solutions to mechanical, chemical, electrical and/or nuclear needs to meet standards set by the Department of Energy (DOE) for the Savannah River Mission Completion project.
Responsibilities
Engineer II job responsibilities:
  • Develop conventional engineering and scientific solutions to technical tasks or project objectives. Learn SRMC and specific Department systems, methodologies, and requirements for accomplishing tasks. Assist more senior engineering personnel in performing related activities in more complex tasks.
  • Accept delegated technical responsibility for a limited phase of a scientific or engineering program. Support engineers or scientists performing related phases of a program.
  • Assist in studies, development, testing and analysis of designs, processes, or procedures related to a limited phase of a system or program.

Additional responsibilities at the Senior Engineer level:
  • Plan and develop conventional engineering and scientific solutions for technical problems or project objectives using SRMC engineering methodologies and requirements. Assist more senior engineering personnel in performing related activities on more complex tasks.
  • Assume technical responsibility for one or more phases of a program and/or ownership for unit operations within processing facilities. Collaborate with colleagues to provide innovative improvements to the existing processes.
  • Specific job responsibilities many involve the following assignments: project engineering support, facility engineering support, process flow sheet analysis and development, procurement requirements and specifications development, technical calculations and reviews, design reviews, safety analysis development, and commercial grade dedication.
  • Other duties as assigned.

Additional responsibilities at the Senior Engineer III level:
  • Provides innovative methods or solutions on a diverse range of highly complex problems that require in-depth analysis of multiple tangible and intangible factors and the creative use of established methods.
  • Collaborates with colleagues across the company including senior management and periodically with outside stakeholders/organizations (e.g. DOE, regulators, affiliates).
  • Serves as the primary technical contact on large projects and collaborates with site industry experts as well as service, material and technology providers.
  • Design Authority (DA) responsible for maintaining assigned systems, structures, and/or components (SSCs) for assigned area and/or function.
  • Ensures system configurations are managed safely and effectively.
  • Maintains consistency between the Safety Basis/Technical Baseline and facility physical configurations.
  • Monitors and tracks the status of assigned systems.
  • Provides Operations assistance determining equipment operability, correcting out of specification conditions, and evaluating questionable data.
  • Other duties as assigned.

Additional Information:
Candidate(s) selected to receive an offer will be offered the position level commensurate with their education, experience, and qualifications.
Qualifications
  • Master's Degree in Engineering from an accredited college or university; or
  • Currently working towards a Master's Degree in Engineering from an accredited college or university with expected graduation by August 31, 2026 (applicant must include expected graduation date on resume); or
  • Bachelor's Degree in Engineering from an accredited college or university with years of relevant professional engineering experience

Additional Information:
Candidate(s) selected to receive an offer will be offered the position level commensurate with their education, experience, and qualifications.
Preferred Qualifications
  • Knowledge of advanced engineering principles and practices to develop appropriate outputs
  • Working knowledge of National Codes and Standards
  • Flexibility and adaptability to work in a changing environment with multiple demands and priorities
  • Good organizational and communication skills. Ability to express ideas concisely and clearly, both verbally and in writing
  • Sound technical knowledge base of discipline's standard concepts, principles, and techniques with the ability to apply formal training
  • Ability to perform walkdowns
  • GPA of 2.8 or higher (please list GPA in the profile)

About
Savannah River Mission Completion (SRMC), a prime contractor for the US Department of Energy, is responsible for managing the Department of Energy's Savannah River Site's Liquid Waste operations contract. Located in Aiken, South Carolina, SRMC is a limited liability company formed by nuclear operations and environmental remediation global leaders BWXT, Amentum, and Fluor. The SRMC Team is responsible for the closure of waste tanks, the operation of the Savannah River Site's Defense Waste Processing Facility, tank farm operations and associated production and disposal facilities. https://www.savannahrivermissioncompletion.com
Benefits
Savannah River Mission Completion offers a competitive and comprehensive benefits package with flexibility to meet your needs.
Highlights of our plans include:
  • 401k Retirement Savings Plan - 5% immediate company contribution, additional matching for employee contributions
  • Health Insurance & Prescription Drug Program
  • Health Savings Account
  • Telehealth with BlueCare on Demand
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Accounts
  • Includes 160 hours annual paid time off (accrued monthly), plus 11 paid holidays
  • Paid Parental Leave
  • Life and Accident Coverage
  • Disability Coverage
  • Employee Assistance Program
  • Tuition Reimbursement

Minimum Pay
USD $76,000.00/Yr.
Maximum Pay
USD $188,000.00/Yr.
Pay Disclaimer
Exceptions to this range/rate may be applied on a case-by-case basis taking into account aspects such as education, experience, and skill need of the organization.
EEO Statement
SRMC is committed to equal employment opportunity to employees and qualified applicants regardless of their race, color, religion, gender, national origin, age, physical or mental disability, veteran status, status as a parent, sexual orientation, or genetics. Our equal employment opportunity policies encompass all aspects of the employment relationship, including application and hiring, promotion and transfer, selection for training opportunities, wage and salary administration.

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