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Senior Software Support Engineer Jobs in Wheeling, IL

Finoit Inc.

Senior Software Engineer (.NET)

Chicago, IL · On-site

$150K - $175K/yr

Senior Software Engineer (.NET) - Remote Location: Remote (U.S.) Salary: $150,000-$175,000 Base ... Support and enhance existing business-critical applications. * Collaborate with technical and ...

Trudell Medical Group

Senior Software Engineer

Elgin, IL · On-site

$121K - $159K/yr

Paid Parental Leave * Tuition Reimbursement The Senior Software Engineer for the Product ... Provide support to more junior Software Engineers as needed Regulatory * Helps ensure all ...

Braven

Senior Software Engineer

Chicago, IL

$126K - $166K/yr

Senior Software Engineer Team : Systems Location : Hybrid in Chicago (IL) or Newark (NJ) Employment ... by support that lasts through graduation. Together, our ambition is to help rebuild the middle ...

Braven

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Senior Software Engineer Team : Systems Location : Hybrid in Chicago (IL) or Newark (NJ) Employment ... by support that lasts through graduation. Together, our ambition is to help rebuild the middle ...

Newcastle Associates

Sr. Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Are you a Sr. Software Developer seeking an opportunity to truly make a difference? Does ... The work of this team supports ground breaking research. As a part of the team, you will support ...

Next Step Systems

Senior Software Developer

Chicago, IL · On-site

$56.25 - $74.25/hr

Senior Software Developer, Chicago, IL We are seeking a Senior Software Developer for a great ... Industry, Software Engineer, Architect, Programming, Programmer Analyst, Chicago Recruiters ...

Husch Blackwell Llp

Senior Software Engineer

Chicago, IL · On-site +1

$126K - $166K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

STERIS Corporation

Senior Software Engineer

Vernon Hills, IL · Hybrid

$119K - $157K/yr

Position Summary The Senior Software Engineer will be responsible for the design, documentation ... STERIS is a leading global provider of products and services that support patient care with an ...

Steris Corporation

Senior Software Engineer

Chicago, IL · Hybrid

$126K - $166K/yr

Position Summary The Senior Software Engineer will be responsible for the design, documentation ... STERIS is a leading global provider of products and services that support patient care with an ...

Steris Corporation

Senior Software Engineer

Vernon Hills, IL · On-site

$119K - $157K/yr

Position Summary The Senior Software Engineer will be responsible for the design, documentation ... STERIS is a leading global provider of products and services that support patient care with an ...

Husch Blackwell LLP

Senior Software Engineer

Chicago, IL · On-site +1

$126K - $166K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

Talent Solutions

IT Support Engineer

Chicago, IL

Reports to the Sr. Engineer / Service Delivery Manager. * Owns assigned tickets from first contact ... Audit customer hardware/software * Audit customer SaaS solutions (alerts/notifications and software ...

Caterpillar

Senior Software Engineer

Chicago, IL · On-site

$112K - $183K/yr

Senior Software Engineer provides technical leadership in design, development, testing and ... Acts as team leader for development and support groups; provides programming and application ...

ULINE

Sr. Software Developer

Waukegan, IL · On-site

$123K - $131K/yr

Uline, Inc. seeks a Sr. Software Developer in Waukegan, IL to design, develop, test, deploy, support, and maintain complex web applications based on business requirements. Perform design and code ...

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Showing results 21-40

All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Wheeling, IL

Senior Software Support Engineer information

See Wheeling, IL salary details

$78.2K

$148.4K

$198.8K

How much do senior software support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior software support engineer in Wheeling, IL is $148,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,800.00 and $167,200.00 per year, depending on experience, location, and employer.

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

What cities near Wheeling, IL are hiring for Senior Software Support Engineer jobs?

Cities near Wheeling, IL with the most Senior Software Support Engineer job openings:

Senior Software Support Engineer jobs near you

Senior Software Engineer (.NET)

Finoit Inc.

Chicago, IL • On-site

$150K - $175K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Senior Software Engineer (.NET) – Remote

Location: Remote (U.S.)

Salary: $150,000–$175,000 Base Salary

Job Overview

We are seeking an experienced Senior Software Engineer to join a growing software development team. In this role, you will contribute to the design, development, and enhancement of enterprise applications built on the Microsoft technology stack. You'll play a key role in delivering scalable, high-performance solutions while collaborating with cross-functional teams to build reliable, maintainable, and user-focused applications.

This position offers the opportunity to work on modern application architecture, enterprise software, and database optimization in a collaborative, technology-driven environment.

Responsibilities
  • Design, develop, and maintain enterprise web applications using the Microsoft technology stack.
  • Build scalable, secure, and high-performing software solutions.
  • Develop and consume RESTful APIs using ASP.NET Core.
  • Design, develop, and optimize SQL Server databases, including performance tuning and query optimization.
  • Write clean, maintainable, and efficient code following software engineering best practices.
  • Support and enhance existing business-critical applications.
  • Collaborate with technical and business stakeholders to deliver high-quality software solutions.
  • Participate in software architecture, design discussions, and code reviews.
Required Qualifications
  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
  • 6–8+ years of professional experience developing enterprise web applications.
  • Strong experience with:
    • .NET Core / ASP.NET Core
    • C#
    • JavaScript
    • HTML5
    • CSS3
  • Experience developing RESTful Web APIs.
  • Strong SQL Server experience, including:
    • Database design
    • T-SQL
    • Query optimization
    • Performance tuning
  • Solid understanding of software architecture and enterprise application design.
  • Experience building both client-side and server-side web applications.
  • Experience developing data-intensive business applications, dashboards, reporting, and workflow solutions.
  • Experience supporting and maintaining production applications.
Preferred Qualifications
  • Experience with Blazor.
  • Experience using UI component libraries such as Syncfusion, Telerik, SpreadsheetGear, and Bootstrap.
  • Experience with Microsoft Azure.
  • Background working on financial applications is a plus.
Compensation & Benefits
  • Remote opportunity
  • Competitive base salary: $150,000–$175,000
  • Work on modern technologies and enterprise-scale applications
  • Collaborative engineering environment with opportunities for technical growth

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