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Senior Software Support Engineer Jobs in Northbrook, IL

Steris Corporation

Senior Software Engineer

Vernon Hills, IL · On-site

$119K - $157K/yr

Position Summary The Senior Software Engineer will be responsible for the design, documentation ... STERIS is a leading global provider of products and services that support patient care with an ...

Trova Search

Sr. Software Engineer

Oak Brook, IL · On-site

$123K - $163K/yr

Senior Software Engineer (.NET / Azure / Angular) Location: Oakbrook Terrace, IL (Hybrid - Onsite Mondays & Tuesdays)- MUST CURRENTLY RESIDE IN IL No C2C, third-party vendors, or sponsorship ...

STERIS Corporation

Senior Software Engineer

Vernon Hills, IL · Hybrid

$119K - $157K/yr

Position Summary The Senior Software Engineer will be responsible for the design, documentation ... STERIS is a leading global provider of products and services that support patient care with an ...

Husch Blackwell LLP

Senior Software Engineer

Chicago, IL · On-site +1

$126K - $166K/yr

The Senior Software Engineer designs, builds, and maintains the technical systems and application ... Architect, build, and maintain web application infrastructure and the data systems that support ...

CNH Industrial N.V.

Senior Software Engineer

Oak Brook, IL · On-site

$123K - $163K/yr

Job Purpose Senior Software Engineer - Cloud Software, Scala, Big Data, API services You will join ... Support quoting / RFQ tasks as needed, and participate in cross-functional initiatives. * Maintain ...

Carefeed

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... We are looking for a Senior Software Engineer to join Carefeed's engineering team. We're a ...

Carefeed

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... We are looking for a Senior Software Engineer to join Carefeed's engineering team. We're a ...

Carefeed

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate ... We are looking for a Senior Software Engineer to join Carefeed's engineering team. We're a ...

Caterpillar

Senior Software Engineer

Chicago, IL · On-site

$126K - $166K/yr

Train and support other team members on the Salesforce Marketing Cloud platform. Assist in data ... search [Senior Software Engineer / Reference # R0000379554 ] #LI- DNI Visa Sponsorship is not ...

Pampered Chef LTD

Senior Software Engineer

Addison, IL · On-site

$125K - $135K/yr

We are looking for a Senior Software Engineer who wants to contribute at a high technical level ... You won't be left alone to solve systemic challenges without support * You won't be stuck in a ...

W. W. Grainger

Senior Software Engineer

Chicago, IL · On-site

$112.90 - $188.10/hr

About the position As a Senior Software Engineer (Software Engineer III) you will be involved in ... Support team activities and pair with peers to work on stories * Coach and mentor junior engineers

Cars.com

Sr. Software Engineer

Chicago, IL · On-site +1

$126K - $166K/yr

We are seeking a Senior Software Engineer to enhance existing backend services, troubleshoot and ... support growing business needs. * Own Production Systems: Own the health and uptime of business ...

Cars

Sr. Software Engineer

Chicago, IL · On-site +1

$126K - $166K/yr

We are seeking a Senior Software Engineer to enhance existing backend services, troubleshoot and ... support growing business needs. * Own Production Systems: Own the health and uptime of business ...

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Showing results 21-40

All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Northbrook, IL

Senior Software Support Engineer information

See Northbrook, IL salary details

$76.6K

$145.4K

$194.9K

How much do senior software support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior software support engineer in Northbrook, IL is $145,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,300.00 and $163,900.00 per year, depending on experience, location, and employer.

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

What are the most commonly searched types of Software Support Engineer jobs in Northbrook, IL?

The most popular types of Software Support Engineer jobs in Northbrook, IL are:

What cities near Northbrook, IL are hiring for Senior Software Support Engineer jobs?

Cities near Northbrook, IL with the most Senior Software Support Engineer job openings:

Senior Software Support Engineer jobs near you

Senior Software Engineer

Steris Corporation

Vernon Hills, IL • On-site

$119K - $157K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Design, develop, and test new and existing software solutions within the Digital Workflow Solutions Business Unit.

  • Analyze product and system requirements and translate them into software requirements, including deployment and delivery of software features.

  • Collaborate with cross-functional teams to deliver new features, ensure application performance, and review and resolve software defects and change requests.

STERIS rating

8.1

Company rating: 8.1 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

67th of 898 rated healthcare providers

Job description

Position Summary
The Senior Software Engineer will be responsible for the design, documentation, development, and testing of new and existing Software solutions within the Digital Workflow Solutions Business Unit. You will also be responsible for analyzing product/system-level requirements and translating them into software requirements, as well as the deployment and delivery of specific software features and functionality. You will work with cross-functional teams to deliver new features, ensure application performance, and mentor junior engineers. SPM Workflow Solution and Surgical Asset Tracking Software | STERIS
*You will be developing software solutions that are part of the STERIS product offering. Experience developing software sold directly to customers is required. (This is not an IT position.)
**This is position is located in Vernon Hills, IL with an opportunity for a hybrid work schedule.
What You'll Do as a Senior Software Engineer
  • Contributes to cross functional project planning, development, and analysis of product requirements, and proposed solutions.
  • Refine and refactor the software design based on the system architecture and new product requirements.
  • Designs, documents, implements, and maintains efficient, reusable, secure, and reliable software code according to corporate and department standards and procedures for new and sustaining engineering projects, maintaining code quality, organization, and automation.
  • Creates software development process documentation, including requirements, design and interface specifications and verification documentation.
  • Develops time and effort estimates for features and functions.
  • Develops and performs unit, integration, and/or system testing of applications as required.
  • Participates in design reviews to identify issues and provides recommendations for enhancements.
  • Works independently on routine activities, issues, plans, and larger-scale designs.
  • Will act as a mentor to junior engineers although not directly responsible for their management.
  • Identifies bottlenecks and bugs, and devises solutions to these problems.
  • Reviews and resolves software defect and change requests.
  • Reviews and approves plans and detailed designs.

The Experience, Skills and Abilities Needed
Required:
  • Bachelor's in Computer Science, Engineering, or a related field.
  • 8+ years design and development of software systems for web, mobile, cloud (Azure) and desktop including C#/.Net, Microsoft Full Stack.
  • 8+ years experience developing commercial software products sold to external businesses (B2B).
  • Strong understanding of software development principles and design patterns.
  • Experience with agile development methodologies.
  • Experience with Git or DevOps version control.
  • Experience with configuration management, continuous integration(CI), continuous deployment(CD), and automated code analysis tools is desired.

Preferred:
  • Master's degree desired.
  • Experience with containerization tools is desired.
  • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.
  • Exposure to AI-assisted development tools and modern engineering productivity practices.

Other:
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork abilities.
  • Working knowledge of MFC, Java, React.

What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
#LI-KK1
Pay range for this opportunity is $108,000 - $127,000. This position is also eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

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