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Senior Service Delivery Manager Jobs in Rochester, MI

Entrega

Project Manager

Troy, MI

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Project Manager works closely with the Service Delivery Manager, who retains overall ... accountability for delivery outcomes, and with Delivery Leads and delivery teams responsible for ...

Deloitte

Origami Risk Delivery Manager

Detroit, MI · On-site

The team collaborates with practitioners across Deloitte's different service offerings to deliver ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...

Caring Senior Service

CNA

Mount Clemens, MI · On-site

$16 - $18/hr

  • PTO

Caring Senior Service Locations Served: Farmington Hill, Detroit, Novi, and surrounding areas Pay ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

Caring Senior Service

CNA

Farmington Hills, MI · On-site

$16 - $18/hr

  • PTO

Caring Senior Service Locations Served: Farmington Hill, Detroit, Novi, and surrounding areas Pay ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

Caring Senior Service

CNA

Novi, MI · On-site

$16 - $18/hr

  • PTO

Caring Senior Service Locations Served: Farmington Hill, Detroit, Novi, and surrounding areas Pay ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

Caring Senior Service

CNA

Mount Clemens, MI · On-site

$16 - $18/hr

  • PTO

Caring Senior Service Locations Served: Farmington Hill, Detroit, Novi, and surrounding areas Pay ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

Entrega

Project Manager

Troy, MI · On-site

Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to ...

Stem Xpert

IT Delivery Manager

Detroit, MI

$94K - $115K/yr

Company Description TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven ...

Entrega

Project Manager

Troy, MI · On-site

Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking a disciplined and highly organized Project Manager to ...

Caring Senior Service

CNA

Novi, MI · On-site

$16 - $18/hr

  • PTO

Why Caring Senior Service You chose caregiving because you want to make a difference and so did we ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

Caring Senior Service

CNA

Farmington Hills, MI

$16 - $18/hr

  • PTO

Why Caring Senior Service You chose caregiving because you want to make a difference and so did we ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

Caring Senior Service

CNA

Mount Clemens, MI · On-site

$16 - $18/hr

  • PTO

Why Caring Senior Service You chose caregiving because you want to make a difference and so did we ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

Caring Senior Service

CNA

Farmington Hills, MI · On-site

$16 - $18/hr

  • PTO

Why Caring Senior Service You chose caregiving because you want to make a difference and so did we ... deliver. As a CNA on our team, you'll have the support of a responsive office staff, meaningful ...

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Showing results 21-40

All JobsService Delivery JobsSenior Service Delivery Manager JobsSenior Service Delivery Manager Jobs in Rochester, MI

Senior Service Delivery Manager information

See Rochester, MI salary details

$20.7K

$108.9K

$193.3K

How much do senior service delivery manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior service delivery manager in Rochester, MI is $108,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $133,500.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.

What job categories do people searching Senior Service Delivery Manager jobs in Rochester, MI look for?

The top searched job categories for Senior Service Delivery Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Senior Service Delivery Manager jobs?

Cities near Rochester, MI with the most Senior Service Delivery Manager job openings:

Senior Service Delivery Manager jobs near you
Infographic showing various Senior Service Delivery Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $108,851 per year, or $52.3 per hour.

* Multilingual Caregivers Needed *

Caring Senior Service

Farmington Hills, MI • On-site

$16 - $18/hr

Part-time

PTO

Re-posted 20 days ago

Caring Senior Service rating

3.8

Company rating: 3.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Join a Team That Honors Family, Faith, and Respect for Elders
Caring Senior Service is Hiring CNAs & Caregivers
Part-Time | Flexible Shifts - Days, Nights, Weekends, Overnights
In many of our cultures, caring for elders is not just a job - it is an honor and a responsibility. At Caring Senior Service, we believe seniors deserve dignity, patience, respect, and compassion in the comfort of their own homes.
We are seeking Hindi, Urdu, Punjabi, and Arabic-speaking caregivers in Farmington Hills, Brownstown, Southgate, and surrounding areas who want to give back to the elderly community while building a stable and meaningful career.
Why Multilingual Caregivers Matter
For many seniors, speaking their native language brings comfort, trust, and emotional connection.
Your ability to communicate in a client's mother tongue - understanding their traditions, cultural values, and faith practices - can ease loneliness and greatly improve their quality of life.
If you speak:
  • Hindi
  • Urdu
  • Punjabi
  • Arabic

Your language skills are not just an asset - they are a powerful way to serve.
What Makes Caring Senior Service Different?
One-on-One Care
We provide personalized, non-medical care in clients' homes. This allows you to build meaningful relationships without the stress of facility-based care.
Respect for Family and Culture
We understand that in South Asian and Middle Eastern cultures, family is central. We work closely with families and respect cultural traditions, modesty, and religious practices.
Career Growth and Stability
  • Paid online training
  • 4-Level Certification Program
  • Pay increases at every level
  • Ongoing support from a 24/7 management team
Competitive Benefits
  • $16-18 per hour
  • Paid Time Off
  • Direct Deposit
  • Flexible scheduling to support family and community responsibilities
Thoughtful Client Matching
We match caregivers with clients based on language, cultural background, experience, and availability.
What You'll Do
  • Provide companionship and meaningful conversation
  • Assist with meals and daily routines
  • Support personal care while maintaining dignity and respect
  • Help with light housekeeping and errands

You will not just provide care - you will provide comfort, understanding, and peace of mind.
Qualifications
  • Passion for caring for seniors
  • 1+ year professional caregiving experience or CNA license
  • Ability to pass a background check and DMV check
  • Valid driver's license, insurance, and reliable transportation
  • Hindi, Urdu, Punjabi, or Arabic language skills highly valued
Make a Living by Making a Difference
If you are looking for stable income, flexible hours, and an opportunity to serve seniors with compassion and cultural understanding, we encourage you to apply today.
Thank you for considering a career with Caring Senior Service - where caregiving is more than a job; it is a calling..

What Caring Senior Service employees say

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