Senior Remote Behavior Analyst Jobs in Riverside, CA

• Perform audit reviews across all audit types, focusing on oldest audits in the queue; provide coverage for reviewers.
• Conduct secondary reviews for paid review accounts; perform higher-level audit reviews requiring advanced quality assurance expertise.
• Monitor audit queues and assist in resolving audit bottlenecks.
• Review self-review audits submitted directly to billing to ensure they meet self-review eligibility and quality requirements and monitor audit reports to detect trends or recurring issues.
• Track carrier return data and recommend process improvements.
• Collaborate with leadership on quality monitoring strategies and data analysis.
• Pull and analyze audit files to identify performance strengths and gaps.
• Share review results with leadership for delivery to the auditor who completed the original audit.
• Conduct reviews of test audits for designated carriers within the test audit program.
• Support onboarding of new reviewers by providing shadowing opportunities and ongoing mentorship via chat.
• Fill in on live learning platforms such as Zoom or Learning Academy, as well as any other area within the team, to support team initiatives.
• Support a positive workplace culture by promoting open, solution-oriented communication, encouraging teamwork, and maintaining a focus on shared goals and productivity.

• High School Diploma or equivalent
• 5+ years of reviewing audits experience or a combination of reviewing and premium auditing (e.g. worker's compensation, general liability)
• WCIRB CompEssentials certification preferred
• Experience with Nexus or other audit management platforms
• Ability to learn and adapt quickly in a fast-paced environment 
• Microsoft Office proficiency 
• Excellent ability to navigate change 

Your Benefits & Perks...

• 100% paid employee health insurance available on Day 1
• Eligible for all medical, dental, and vision benefits on Day 1
• Remote positions are Internet stipend-eligible
• 401k with employer match, vested on Day 1
• HSA/FSA available
• Long Term and short-term disability employer-provided
• Generous PTO plan with paid holidays + floating holidays
• Development and growth opportunities
• Comprehensive wellness program and prioritization of employee health

Your Interview Process...
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via Zoom. 
The standard interview process includes: 

1. Behavioral Interview with Talent Acquisition 
2. Online talent assessment  
3. Hiring Manager Interview

*Additional interview steps may be added depending on the position or if further evaluation is needed. 
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. 

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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