Senior Quality Assurance Engineer Jobs (NOW HIRING)

Reporting to the Director, Quality Assurance, the Senior QA Engineer will join a squad (engineers and a product manager) that owns core identity and account systems powering the product, ensuring users can securely access and move through the platform. You'll bring technical expertise, a leadership mindset, and a commitment to continuous improvement to drive quality engineering through scalable test automation and API validation. You will own quality for the squad's work, develop a deep understanding of the surface area to advocate for customers, and evolve critical automation infrastructure, with particular focus on our Playwright-based testing framework.
As a Senior QA Engineer, you will work independently on business-critical projects and lead QA efforts for complex, high-stakes initiatives. This squad's systems sit upstream of login, access, and data sync for every user on the platform, so reliability here has outsized impact. Your contributions are measurable at the company level: faster and more reliable delivery cycles, earlier defect detection, fewer production regressions, and greater confidence in release quality. Whether through advancing automation coverage, refining test strategy, or scaling tooling, your work helps teams ship with greater speed and fewer surprises.

The preferred candidate will be within commutable distance of our NYC HQ and spend at least one day in the office weekly. Candidates based in the Eastern time zone may also be considered.

• Leadership & Influence: Shape test strategy in partnership with engineering and product leadership, and influence decisions that affect delivery speed, stability, and user experience on business-critical initiatives.
• Technical Ownership: Own and advance key parts of BrainPOP's test automation ecosystem, with a focus on our Playwright framework. Improve coverage, reliability, and speed through maintainable, scalable code and infrastructure.
• Cross-functional Collaboration: Partner with Product, Design, and Engineering to embed quality throughout the development lifecycle. Participate in onboarding, architectural reviews, and initiatives that raise engineering standards across teams.
• Continuous Improvement & Knowledge Sharing: Champion quality engineering best practices through documentation, internal tech talks, and process refinement. Surface and introduce tools, workflows, and patterns that raise the bar org-wide.
• System Quality & Risk Management: Own the health of the end-to-end system. Proactively identify, investigate, and resolve issues, escalating when needed, so releases ship fast and with confidence.

• An articulate communicator with sharp analytical, critical-thinking, and problem-solving skills.
• Energized by finding, regressing, and resolving issues before they reach customers.
• Comfortable working with multiple stakeholders simultaneously and a genuine team player.
• Curious about emerging technologies and quick to evaluate how they can strengthen QA processes.
• Confident navigating ambiguity, strategic about when to escalate, and able to influence outcomes across squads through reliability and presence.

• 4-6 years testing complex web-based applications, including preparing, documenting, and executing test criteria, test cases, test scripts, and test plans across the full product development lifecycle.
• 4-6 years writing and executing automated tests in JavaScript with a modern test automation framework; hands-on Playwright experience strongly preferred.
• Practical experience using AI-assisted tools in your day-to-day testing workflow - e.g., using tools like Claude Code to generate test scaffolding, accelerate debugging/triage, or build lightweight internal tooling that speeds up QA work.
• Experience testing authentication, authorization, or identity-adjacent systems (SSO, OAuth/SAML, session management, permissions) and/or systems that integrate with third-party platforms (LMS rostering, CRM, payment processors) strongly preferred.

The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role.

We can employ individuals residing in the following approved hiring states:

• Arizona
• California
• Connecticut
• Florida
• Georgia
• Illinois
• Massachusetts
• Minnesota
• Missouri
• New Jersey
• New York
• North Carolina
• Ohio
• Oregon
• Pennsylvania
• South Carolina
• Tennessee
• Texas
• Washington