Senior Product Operations Manager Jobs in Michigan

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Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

The Senior Digital Product Manager is responsible for defining, developing, and executing the strategic vision for new and existing digital product capabilities. This role partners closely with business stakeholders, technology teams, and project management professionals to identify customer needs, prioritize product initiatives, and deliver innovative digital solutions that drive business value and enhance the customer experience. The Senior Digital Product Manager leverages market insights, customer feedback, and data-driven decision making to optimize product performance, improve user engagement, and ensure alignment with organizational goals. Additionally, this position leads cross-functional collaboration to create customer-focused content, manage product roadmaps, and support the successful delivery of digital products throughout their lifecycle.

• Develop and execute the strategic roadmap for digital products, ensuring alignment with business objectives, customer needs, and market opportunities.
• Serve as the voice of the customer and key stakeholders, translating business requirements into product features and capabilities in partnership with technology teams.
• Conduct market research, competitive benchmarking, and technology trend analysis to identify opportunities for innovation and best-in-class digital experiences.
• Manage multiple product initiatives simultaneously across various stages of the product development lifecycle, ensuring successful delivery and adoption.
• Leverage data analytics, customer insights, and business knowledge to measure product performance, monitor KPIs, manage risk, and drive continuous improvement.
• Analyze user experiences, product enhancements, and testing results to identify optimization opportunities and recommend strategic product improvements.
• Lead product integration efforts from concept through implementation, ensuring solutions meet business, reporting, operational, and scalability requirements.
• Develop business cases, product-focused proposals, and stakeholder communications while fostering strategic partnerships and maintaining compliance with company policies and procedures.
• Additional responsibilities may be assigned based on organizational needs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrates strong business acumen and strategic thinking, aligning product initiatives with organizational goals, market opportunities, customer needs, and profitability objectives.
• Utilizes data, research, and critical thinking to evaluate complex issues, identify opportunities, develop solutions, and drive informed decision-making.
• Champions the customer experience by understanding stakeholder needs, leveraging feedback, and developing innovative, value-driven digital solutions.
• Communicates effectively both verbally and in writing, builds strong cross-functional partnerships, facilitates collaboration, and influences stakeholders at all levels.
• Leads through influence, drives organizational change, develops implementation plans, builds commitment, and supports teams through transition and transformation.
• Effectively manages competing priorities, delegates responsibilities appropriately, organizes resources, and ensures timely delivery of high-quality results.
• Demonstrates integrity, adaptability, dependability, and a commitment to excellence while upholding organizational values, policies, and continuous improvement initiatives.

• Minimum of five (5) years of experience driving digital transformation initiatives, enabling and optimizing digital business processes, developing and executing strategic product roadmaps, and operating within a project-based environment; or an equivalent combination of education, training, and relevant professional experience.
• Working knowledge of AI tools and platforms
• OEM Sales & Marketing experience
• Microsoft Office proficiencies: PowerPoint, Word, and Excel
• Polished communication and presentation skills

• Bachelor's degree in Business, Marketing, Engineering, Communications, or a related field.

• Strong written and verbal communication skills, with the ability to interpret technical information, develop business documentation, and effectively present to stakeholders at all levels.
• Demonstrated analytical and quantitative skills, including experience translating data into actionable insights and leveraging KPIs and metrics to measure product performance and value.
• Proven problem-solving and critical-thinking abilities, with the capacity to evaluate complex issues, exercise sound judgment, and develop practical business solutions.
• Advanced proficiency in Microsoft Office Suite and familiarity with digital product management, collaboration, and project management tools.
• Experience managing the full product lifecycle, including product design, development, implementation, enhancement, and optimization using product management best practices.
• Ability to develop, prioritize, and manage product roadmaps, epics, and features while conducting market research, competitive analysis, and benchmarking activities.
• Demonstrated success working in a collaborative, cross-functional environment, building partnerships, influencing stakeholders, and driving results through effective teamwork.
• Overtime required – required on an as needed basis.
• Travel 0-10% - as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Detroit, MI.

• Agile or SAFe Agile experience

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

This is a hybrid position. This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed.

Travel is required 10% of the time.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.