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Senior Outbound Customer Service Jobs (NOW HIRING)

Tebra

Senior Outbound Program Manager

OR · On-site +1

About the Role As our Senior Outbound Program Manager , you will serve as a strategic architect ... Proven ability to segment a CRM/database into targeted lists based on ICP, vertical, or behavior ...

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How much do senior outbound customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for senior outbound customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a senior outbound customer service agent?

A senior outbound customer service agent is a professional responsible for proactively contacting customers to promote products, resolve issues, or gather feedback. They typically have extensive experience, strong communication skills, and may use customer relationship management (CRM) tools to manage interactions efficiently.

What is a senior outbound customer service job description?

A senior outbound customer service representative is responsible for proactively contacting customers to promote products, resolve issues, and gather feedback. They often handle complex inquiries, maintain customer relationships, and may use CRM software to track interactions. Strong communication skills and experience in customer service are essential for this role.

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Senior Outbound Customer Service jobs near you

Senior Outbound Sales Representative

Hire Hangar

San Francisco, CA • Remote

$70K - $130K/yr

Contractor

Re-posted 28 days ago

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Title: Senior Outbound Sales Representative
Location: Remote (New York / San Francisco)
Time Zone: US Time Zones (EST–PST)


Role Overview
We are looking for a motivated Senior Outbound Sales Representative to join our fast-paced, high-velocity sales environment. In this role, you will own pipeline generation through a combination of strategic outbound prospecting and inbound lead qualification across B2B and B2C markets. If you thrive in a target-driven, activity-focused setting and have hands-on experience in outbound sales and prospect engagement, we want to hear from you.


What You'll Do
Execute high-volume outbound prospecting via cold calling, email, and social channels to build and maintain a qualified pipeline.
Respond to and qualify inbound leads sourced from marketing initiatives, ensuring timely and accurate follow-up.
Lead discovery conversations with prospects to uncover needs, identify fit, and move opportunities forward in the sales cycle.
Schedule and hand off qualified meetings and product demos to the closing sales team.
Maintain accurate and up-to-date records of all activities, leads, and outcomes within the CRM.
Operate within established sales processes, cadences, and messaging frameworks while bringing creative prospecting ideas to the table.
Support and guide junior team members by sharing outreach strategies and pipeline development best practices.
Consistently meet and exceed weekly and monthly activity targets and opportunity creation goals.


Required Qualifications
Experience in B2B and/or B2C outbound sales, prospecting, or lead generation is mandatory.
Demonstrated ability to manage and convert high volumes of outbound and inbound activity efficiently and consistently.
Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without prior remote work experience will not be considered.
Proven ability to execute outbound cold calling and multi-channel written prospecting at volume.
Hands-on experience with CRM platforms such as Salesforce, HubSpot, or equivalent.
Strong written and verbal communication skills with a pipeline-first, results-driven mindset.

Nice to Have
Experience with inbound lead qualification or structured appointment setting workflows.
Familiarity with sales engagement and sequencing tools such as Outreach, Salesloft, Apollo, or similar.
Exposure to multi-channel outreach strategies and iterative messaging testing.
Experience in a senior, lead, or peer-mentorship capacity within an outbound sales function.

 

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Compensation Range: $70K - $130K