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Senior Outbound Customer Service Jobs (NOW HIRING)

JOHN LEE NISSAN

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INBOUND/OUTBOUND CUSTOMER SERVICE REPRESENTATIVE

Panama City, FL · On-site

$17 - $18/hr

This is a high activity role that handles both inbound and outbound communication. You will be responsible for assisting customers over the phone, setting service appointments, and following up to ...

Weave

Sr. Outbound Account Executive

Lehi, UT · On-site

Embrace proven methods to articulate and sell all Weave products & services. * Deliver tailored ... If your experience does not fit a Sr AE profile, we encourage you to review our Outbound Account ...

Central Transport

SR Outbound Supervisor

Fort Wayne, IN

$65K - $80K/yr

... IN 46808 Outbound Supervisor Ideal Candidate Requirements: * Experience in managing a team ... Desire to surround customer with excellence in service * High aptitude for technology * The ability ...

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How much do senior outbound customer service jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for senior outbound customer service in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the highest paid customer service job?

Senior outbound customer service roles typically do not have the highest salaries in customer service; executive positions such as Customer Service Directors or Customer Experience Managers tend to earn higher compensation, often exceeding $80,000 annually. Advanced skills, industry experience, and certifications can also influence pay levels in senior customer service roles.

What jobs pay 2000 a day?

Senior Outbound Customer Service roles typically do not pay $2000 a day; such high daily earnings are more common in executive, consulting, or specialized sales positions that require extensive experience, skills, and often commission-based compensation. High-paying roles in customer service are usually salaried or hourly, with top-tier positions earning significantly less than $2000 daily. Achieving this level of income generally involves entrepreneurship, investment, or high-level consulting rather than standard customer service jobs.

What job makes $10,000 a month without a degree?

Senior Outbound Customer Service roles typically do not pay $10,000 a month without significant experience, specialized skills, or management responsibilities. High earnings in customer service usually come from executive or sales leadership positions, which may require proven success, strong communication skills, and sometimes certifications, but generally not a college degree. Most roles at this income level are found in sales, executive management, or specialized consulting fields.

What is an outbound customer service role?

An outbound customer service role involves proactively contacting customers to provide support, follow up on issues, or promote products and services. It requires strong communication skills, often using phone, email, or chat tools, and may involve sales or customer retention efforts.
What cities are hiring for Senior Outbound Customer Service jobs? Cities with the most Senior Outbound Customer Service job openings:
What are the most commonly searched types of Outbound Customer Service jobs? The most popular types of Outbound Customer Service jobs are:
What states have the most Senior Outbound Customer Service jobs? States with the most job openings for Senior Outbound Customer Service jobs include:
Senior Outbound Customer Service jobs near you

Outbound Customer Care Representative

All-Star Heating and Air Conditioning

Knoxville, TN

$16 - $22/hr

Full-time

Medical, PTO

Posted 27 days ago

Be an early applicant

Job description

Benefits:
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off

All-Star Heating & Air Conditioning is one of Knoxvilles fastest-growing residential HVAC companies, built on a reputation for exceptional service, responsiveness, and doing right by our customers. We are looking for a motivated, organized, and people-first Outbound Customer Care Representative to join our internal customer contact team and help us stay connected with the homeowners weve had the privilege of serving.
About the role
As our Outbound Customer Care Representative, you will be the proactive voice of All-Star reaching out to our existing customer base to schedule seasonal tune-ups, renew maintenance agreements, follow up on open service inquiries, and ensure every homeowner feels taken care of between visits. This is not a cold-calling role. Every person you contact is already an All-Star customer. Your job is to strengthen those relationships, keep our schedule full, and surface opportunities for our service team.
What youll do
  • Make outbound calls daily to existing customers to schedule maintenance tune-ups and seasonal service visits
  • Reach out to customers with expiring or lapsed maintenance agreements and re-enroll them using a structured, consultative script
  • Contact customers who have aging systems (10+ years) to offer a complimentary diagnostic or priority scheduling opportunity
  • Log every call, outcome, and follow-up action accurately in our service software (SERA) to ensure nothing falls through the cracks
  • Coordinate with the office team to ensure scheduled appointments align with technician availability and routing
  • Track and report your weekly call activity: calls made, contacts reached, appointments set, and agreements enrolled
  • Represent the All-Star brand with professionalism, warmth, and a genuine desire to help homeowners

What were looking for
  • Minimum 1 year of outbound call center or telephone-based customer service experience required
  • Exceptional organizational skills you can manage a call list, track outcomes, prioritize follow-ups, and never let a lead go cold
  • Confident, clear, and friendly phone presence with the ability to build rapport quickly
  • Experience working with CRM or service management software; ability to learn new systems quickly
  • Comfortable working from scripts while also adapting naturally to each conversation
  • Strong attention to detail accurate data entry and consistent note-taking are non-negotiable in this role
  • Self-motivated with the ability to maintain high call volume and positive energy throughout the day
  • Team-oriented and willing to collaborate closely with office staff, technicians, and the field supervisor
  • Prior experience in a home services, HVAC, or trades-adjacent industry is a plus but not required

What we offer
  • Competitive hourly pay commensurate with experience
  • Performance bonus tied to appointments set and maintenance agreements enrolled
  • Paid time off and company holidays
  • A supportive, close-knit team environment where your work has a direct and visible impact
  • Opportunities for growth as the company scales we promote from within