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Senior Member Service Representative Jobs in Rochester, NY

Exos

Member Services Representative

Rochester, NY

$16/hr

As our new Member Services Representative you will: * Assist and respond to customer issues and ... Deliver an exceptional customer service experience for club members * Sustain and support ...

Exos

Member Services Representative

Rochester, NY · On-site

$16/hr

As our new Member Services Representative you will: * Assist and respond to customer issues and ... Deliver an exceptional customer service experience for club members * Sustain and support ...

Eaton

Senior Field Service Representative

Rochester, NY · On-site

$84K - $123K/yr

Eaton's Engineering Service & Systems Division is seeking a Senior Field Service Representative to ... Active-Duty Military Service member candidates are exempt from the geographical area limitation • ...

Planet Fitness

Member Services Representative

NY · On-site

$16/hr

Job Summary The Member Services Representative will be responsible for creating a positive member ... Customer service background preferred. * Basic computer proficiency. * A passion for fitness and ...

Planet Fitness

Member Services Representative

Webster, NY · On-site

$16/hr

Job Summary The Member Services Representative will be responsible for creating a positive member ... Customer service background preferred. * Basic computer proficiency. * A passion for fitness and ...

Planet Fitness

Member Services Representative

NY · On-site

$16/hr

Job Summary The Member Services Representative will be responsible for creating a positive member ... Customer service background preferred. * Basic computer proficiency. * A passion for fitness and ...

Stewart

Customer Service Representative

Rochester, NY · On-site

$37K - $62K/yr

Stewart is a global real estate services company, providing title insurance, settlement ... or member of a title team. Job Responsibilities * Provides support to branch operations by ...

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All JobsMember Service Representative JobsSenior Member Service Representative JobsSenior Member Service Representative Jobs in Rochester, NY

Senior Member Service Representative information

See Rochester, NY salary details

$12

$22

$34

How much do senior member service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for senior member service representative in Rochester, NY is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.14 per hour, depending on experience, location, and employer.

What is the difference between Senior Member Service Representative vs Member Service Representative?

AspectSenior Member Service RepresentativeMember Service Representative
CredentialsHigh school diploma; experience preferredHigh school diploma or equivalent
Work EnvironmentBank branches, credit unions, financial institutionsBank branches, credit unions, financial institutions
ResponsibilitiesHandling complex customer inquiries, mentoring junior staffAssisting customers with account services, basic inquiries
Usage in IndustryOften a more experienced role with additional dutiesEntry to mid-level customer service role

The Senior Member Service Representative typically has more experience and handles complex customer issues, often mentoring others. The Member Service Representative focuses on basic customer service tasks. The senior role requires more expertise but both work in similar environments within financial institutions.

How can I make 2000 a week working from home?

A Senior Member Service Representative can potentially earn $2,000 weekly by working full-time, often requiring strong communication skills, customer service experience, and familiarity with CRM tools. Achieving this income may involve handling high-volume calls, working flexible hours, and possibly earning performance-based bonuses or commissions. It is important to note that salaries vary by company and location, and reaching this level typically requires experience and efficiency in remote customer service roles.

What are some common challenges faced by Senior Member Service Representatives, and how can they be addressed?

Senior Member Service Representatives often encounter complex member inquiries, high transaction volumes, and the need to resolve issues efficiently while maintaining excellent service. Balancing accuracy with speed, especially during peak times, can be challenging. Developing strong communication skills, staying updated on products and policies, and leveraging support from team members are key strategies for overcoming these challenges. Regular training and collaboration with colleagues can also help ensure members receive timely and effective solutions.

What can 70 year olds do for work?

Senior Member Service Representatives can work at age 70 if they meet the job requirements, such as good communication skills and relevant experience. Many roles in customer service, administrative support, or consulting are suitable for older adults, often offering flexible schedules. Employers may also consider part-time or remote positions to accommodate age-related preferences or needs.

What are Senior Member Service Representatives?

Senior Member Service Representatives are experienced professionals who assist customers or members at financial institutions, credit unions, or similar organizations. They handle complex inquiries, resolve issues, and provide guidance on products and services, often serving as a point of escalation for less-experienced staff. In addition to delivering high-quality customer service, they may be responsible for mentoring junior representatives, processing transactions, and ensuring compliance with company policies. Their role is crucial in maintaining member satisfaction and supporting the overall operations of the organization.

What jobs pay 4000 a week without a degree?

Senior Member Service Representatives typically do not earn $4,000 weekly without relevant experience or advanced skills. High-paying roles that can reach this level without a degree often include sales managers, real estate brokers, or specialized trades like certain construction or technical positions, which may require certifications or extensive experience. Most roles paying this amount without a degree involve sales, entrepreneurship, or skilled trades with commission or performance-based pay structures.

How hard is it for a 55 year old to get a job?

Age can influence hiring for a Senior Member Service Representative role, but many employers value experience, communication skills, and customer service abilities. Demonstrating relevant skills, staying current with industry tools, and highlighting adaptability can improve chances regardless of age.

What are the key skills and qualifications needed to thrive as a Senior Member Service Representative, and why are they important?

To thrive as a Senior Member Service Representative, you need strong customer service skills, a solid understanding of financial products, and typically a background in banking or credit union operations. Familiarity with core banking systems, customer relationship management (CRM) software, and sometimes certifications like Notary Public or NMLS are commonly required. Excellent communication, problem-solving, and leadership abilities help you effectively address member needs and guide junior staff. These skills ensure efficient member service, compliance with regulations, and a positive experience for both customers and team members.
What job categories do people searching Senior Member Service Representative jobs in Rochester, NY look for? The top searched job categories for Senior Member Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Senior Member Service Representative jobs? Cities near Rochester, NY with the most Senior Member Service Representative job openings:
Senior Member Service Representative jobs near you
Infographic showing various Senior Member Service Representative job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,266 per year, or $22.7 per hour.
Part Time Teller/Member Service Representative - Rochester

Part Time Teller/Member Service Representative - Rochester

Service Credit Union

Rochester, NY

$21/hr

Part-time

Retirement, PTO

Posted 6 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!


We're committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a part-time Member Service Representative Teller at our Rochester, NH branch. This role is a great step for anyone interested in a banking career with growth opportunities.

"Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience."

Pay: $21.00, flexible based on experience.

Benefits Include:

  • PTO, long-term disability, and paid holidays.
  • 401k with 8% company contribution after one year of employment.
  • Free confidential mental health support program with Talkspace
  • Free identify theft protection through IdentityForce
  • Tuition reimbursement.
  • Training and career growth opportunities.

A Day in the Life:

  • Accurately process all transactions maintaining proper security and exercising good judgement.
  • Open and close member accounts.
  • Provide outstanding service, problem resolution and needs-based selling.
  • Create a positive member experience every time through confidence and enthusiasm.
  • Build and retain member relationships through service quality.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other duties as assigned.

Experience and Qualifications:

  • Cash handling experience desired.
  • Customer service or retail experience preferred.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or equivalent required.

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer

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