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Senior Key Account Manager Jobs in Madison, WI (NOW HIRING)

The Senior Account Manager is responsible for the overall care, growth and retention of a ... Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.

The Senior Account Manager is responsible for the overall care, growth and retention of a ... Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.

The Senior Account Manager is responsible for the overall care, growth and retention of a ... Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.

Senior Account Manager

Madison, WI · On-site

$71K - $116K/yr

The Senior Account Manager is responsible for the overall care, growth and retention of a ... Pursue new sales by acquiring accounts, key customers and other new prospect opportunities.

Senior Account Manager Territory: South Central, WI (Field based) Travel within Territory: 80-100% Salary: $80-90K plus Commissions * Value of New Accounts - $3,500 GP * Increase Invoiced GP Dollars ...

Senior Account Manager

Madison, WI · On-site +1

$3.5K/wk

Senior Account Manager Territory: South Central, WI (Field based) Travel within Territory: 80-100% Salary: $80-90K plus Commissions Responsibilities * Value of New Accounts - $3,500 GP * Increase ...

Overtime as needed with OT pay Requirements for Collections Account Manager: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, or ...

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Senior Key Account Manager information

See Madison, WI salary details

$41.8K

$101.4K

$160.7K

How much do senior key account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for senior key account manager in Madison, WI is $101,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,100.00 and $122,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Key Account Manager vs Key Account Manager?

AspectSenior Key Account ManagerKey Account Manager
Required CredentialsTypically requires more experience, advanced sales certifications, and industry knowledgeBasic sales experience and relevant industry certifications
Work EnvironmentStrategic planning, high-level client interactions, leadership responsibilitiesClient relationship management, sales support, account maintenance
Employer & Industry UsageUsed in larger organizations with complex accountsCommon in various industries for managing key clients

The main difference between a Senior Key Account Manager and a Key Account Manager lies in experience, responsibilities, and scope. Senior roles typically involve strategic planning and leadership, while standard roles focus on maintaining client relationships. Both positions are vital in client-focused industries, but the senior role demands more credentials and industry expertise.

How does a senior key account manager typically collaborate with cross-functional teams to support client needs?

As a Senior Key Account Manager, you’ll regularly work with cross-functional teams such as marketing, product development, finance, and customer support to ensure client requirements are understood and delivered effectively. This collaboration often involves leading joint strategy sessions, coordinating tailored solutions, and communicating client feedback to relevant departments. Building strong internal relationships is crucial, as it enables you to advocate for your clients' priorities and drive long-term value for both the client and your organization.

What are the key skills and qualifications needed to thrive as a senior key account manager?

To thrive as a Senior Key Account Manager, you need expertise in sales strategy, client relationship management, and business development, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and contract negotiation software is typically required. Excellent communication, leadership, and problem-solving abilities help you build trust and drive value for both clients and your organization. These skills are crucial for retaining high-value accounts, achieving revenue targets, and fostering long-term business partnerships.

What does a senior key account manager do?

A senior key account manager is responsible for maintaining and growing relationships with an organization's most important clients. They develop strategic account plans, negotiate contracts, coordinate with internal teams, and ensure client satisfaction to maximize revenue and retention. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What is a senior key account manager?

A Senior Key Account Manager is a professional responsible for managing and nurturing relationships with a company's most important clients, often referred to as key accounts. They develop long-term strategies to maximize value for both the client and the organization, ensuring customer satisfaction and retention. Their role typically involves overseeing contract negotiations, identifying new business opportunities within existing accounts, and coordinating with internal teams to meet client needs. Senior Key Account Managers often handle high-revenue or strategically significant clients and may mentor junior account managers.

How much does a senior key account manager get paid?

A senior key account manager typically earns between $80,000 and $130,000 annually, depending on industry, location, and experience. Compensation may also include bonuses, commissions, and benefits, especially in sales-driven environments requiring strong negotiation skills and client management expertise.

What are popular job titles related to Senior Key Account Manager jobs in Madison, WI?

For Senior Key Account Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Senior Key Account Manager jobs in Madison, WI look for?

The top searched job categories for Senior Key Account Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Senior Key Account Manager jobs?

Cities near Madison, WI with the most Senior Key Account Manager job openings:

Infographic showing various Senior Key Account Manager job openings in Madison, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $101,364 per year, or $48.7 per hour.

Director of Commercial Key Accounts

Imedica

Madison, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Director, Key Account Executives, provides enterprise leadership for Medica’s Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and consistent business models, and ultimately executing how Medica manages its most complex and strategically significant commercial accounts (employers).

This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.

Key Accountabilities

  • Enterprise Leadership and Execution of the Key Account Operating Model
    • Define and own the enterprise Key Account management model across all geographies. Set standards for:
      • Account ownership and governance
      • Strategic initiatives
      • Renewal leadership and growth strategies
      • Escalation management
      • Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
  • People Leadership and Capability Development
    • Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
      • Executive presence
      • Strategic account planning
      • Complex issue navigation
      • Driving decisions based on reporting, data, analytics, and technologies
      • Interdisciplinary protocol
      • Leveraging Medica resources to retain, grow and innovate within our Key Account book of business
  • Retention Strategy and Portfolio Health Oversight
    • Own the health of the Key Account portfolio, not individual accounts
      • Identify systemic retention risks, trends, and escalation patterns
      • Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
  • Account Transition and Intake Governance
    • Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account ExecutiveS

    • Ensure:

      • Clear handoffs
      • Defined ownership
      • Early stabilization and client confidence
    • Continuously improve transition effectiveness based on feedback and outcomes

CrossFunctional Influence and Enterprise Partnership 

    • Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
    • Represent Key Account needs in enterprise discussions related to:
      • Product
      • Network
      • Service models
      • Operational readiness
    • Influence decisions without direct authority
  • Participate directly in select executivelevel client interactions when:
    • Accounts are highly complex
    • Issues are enterprisesensitive
    • Presence adds credibility or accelerates resolution
  • Model expectations for Key Account Executives

        Required Qualifications

        • Bachelor's degree or equivalent work experience in a related field
        • 10+ years of work experience beyond degree
        • 5+ years of Health Plan experience with a focus on commercial business
        • 5+ years of people leadership and coaching senior, client-facing professionals across geographies

        Required Certifications/Licensure

        • Applicable active resident and non-resident Life, Accident and Health licenses

        Preferred Qualifications

        • Commercial sales, account management, or client experience leadership
        • Healthcare, insurance, or similarly complex B2B environments
        • Enterpriselevel strategic account leadership and portfolio management
        • Retention strategy development and execution for complex, highvalue accounts
        • Advanced client experience design and stewardship in highly visible relationships
        • Executive presence with the ability to engage credibly with senior client and internal leaders
        • Strong escalation management and complex issue resolution capabilities
        • Ability to establish, document, and enforce standard operating models while allowing for regional nuance
        • Crossfunctional influence in matrixed environments without direct authority
        • Change leadership skills, including guiding teams and clients through transitions and ambiguity
        • Strong business judgment and decisionmaking in highrisk, highimpact situations
        • Datainformed analysis and prioritization of portfoliolevel risks and opportunities
        • Excellent communication skills, including executivelevel written and verbal messaging
        • Talent development mindset with experience building consistent capabilities and expectations
        • Operational discipline paired with strategic thinking and adaptability
        • Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance

        This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN and/or Madison, WI. 

        The full salary grade for this position is $122,500 – $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

        The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

        Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

        We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.