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Senior Itsm Director Jobs in Reston, VA (NOW HIRING)

Providge Consulting

Product Mananger

Washington, DC · On-site

$143K - $189K/yr

Senior Product Manager Industry: Information Technology / Enterprise Software / IT Service ... ITSM) Location: Washington, DC; Client Site Job Status: Full-Time Summary: Our client is seeking a ...

Providge Consulting

Product Mananger

Washington, DC

$143K - $189K/yr

Senior Product Manager Industry: Information Technology / Enterprise Software / IT Service ... ITSM) Location:Washington, DC; Client Site Job Status: Full-Time Summary: Our client is seeking a ...

Providge Consulting

Product Mananger

Washington, DC · On-site

$143K - $189K/yr

Senior Product Manager Industry: Information Technology / Enterprise Software / IT Service ... ITSM) Location:Washington, DC; Client Site Job Status: Full-Time Summary: Our client is seeking a ...

Providge Consulting

Product Mananger

Washington, DC · On-site

$143K - $189K/yr

Senior Product Manager Industry: Information Technology / Enterprise Software / IT Service ... ITSM) Location: Washington, DC; Client Site Job Status: Full-Time Summary: Our client is seeking a ...

The Midtown Group

Senior ServiceNow Developer

Washington, DC · On-site

$61 - $83.75/hr

... modules (ITSM, ITFM, HRSD, ITOM, PPM, and SPM) Company : The Midtown Group is a staffing and ... temporary, contract, and direct hire placement services. Founded in 1989, the company is ...

MX1

Senior Agent, Global EUC

Mclean, VA · On-site

$61K - $90K/yr

Take on role of Incident Manager when required or directed by management * Act as a point of ... Document in writing in ITSM tool all issues, troubleshooting, and resolutions for calls, incidents ...

SES

Senior Agent, Global EUC

Mclean, VA

$61K - $90K/yr

Take on role of Incident Manager when required or directed by management * Act as a point of ... Document in writing in ITSM tool all issues, troubleshooting, and resolutions for calls, incidents ...

SES

Senior Agent, Global EUC

Mclean, VA · On-site

$61K - $90K/yr

Take on role of Incident Manager when required or directed by management * Act as a point of ... Document in writing in ITSM tool all issues, troubleshooting, and resolutions for calls, incidents ...

ICT Mondial Inc

Senior ServiceNow Developer

Washington, DC · On-site

$61.25 - $84/hr

ITSM, ITFM, HRSD, ITOM, PPM, and SPM. • Collaborate with cross-functional teams to gather ... assign, direct, and check the work of other software developers on the development team. • ...

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Showing results 21-40

All JobsItsm JobsSenior Itsm Director JobsSenior Itsm Director Jobs in Reston, VA

Senior Itsm Director information

See Reston, VA salary details

$26K

$83.5K

$170.1K

How much do senior itsm director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior itsm director in Reston, VA is $83,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $107,200.00 per year, depending on experience, location, and employer.

What is the difference between Senior Itsm Director vs It Service Manager?

AspectSenior Itsm DirectorIt Service Manager
ResponsibilitiesOversees entire ITSM strategy, policy development, and high-level decision makingManages daily IT service delivery, team coordination, and operational issues
Required CredentialsBachelor's/Master's in IT or related field, ITSM certifications (e.g., ITIL), leadership experienceBachelor's in IT or related field, ITIL certification, service management experience
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer support focus

The Senior Itsm Director focuses on strategic leadership and policy development for IT service management, while the It Service Manager handles daily operations and service delivery. Both roles require ITIL certifications and ITSM experience, but differ mainly in scope and level of responsibility.

What are popular job titles related to Senior Itsm Director jobs in Reston, VA? For Senior Itsm Director jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Senior Itsm Director jobs in Reston, VA look for? The top searched job categories for Senior Itsm Director jobs in Reston, VA are:
Senior Itsm Director jobs near you
Infographic showing various Senior Itsm Director job openings in Reston, VA as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $83,527 per year, or $40.2 per hour.

Senior Deployment Engineer, AppGate ZTNA (Federal)

Gormat

Washington, DC • On-site

$176K - $191K/yr

Full-time

Posted 20 days ago

Job description

*** This is a direct hire for AppGate.
The Senior Deployment Engineer is the hands-on technical lead for deploying, installing, configuring, and sustaining the AppGate ZTNA platform across U.S. Federal and DoD environments. The work is engineering, not advisory: standing up controllers and gateways, integrating with customer identity and telemetry systems, hardening to STIG and SCAP baselines, and troubleshooting live issues at the protocol, OS, and application level. The Senior Deployment Engineer owns delivery from project kickoff through operational handoff and mentors junior engineers on the team.
Key Responsibilities
  • Lead end-to-end AppGate ZTNA deployments: install and configure controllers, gateways, and clients across on-premises, cloud, and disconnected environments.
  • Integrate AppGate with customer identity providers and sources of trust and risk telemetry, including SAML, OIDC, RADIUS, LDAP(s), Active Directory, NGFWs, entitlement automation systems, SIEM/SOAR, and ITSM.
  • Design deployment architectures that meet customer requirements for availability, scale, and least privilege access enforcement.
  • Debug failures using logs, shell access, packet captures, and code inspection down to the protocol, OS, and application level.
  • Write and maintain scripts and automation (Bash, PowerShell, JavaScript, REST APIs) to support deployment and sustainment.
  • Harden deployments to STIG, SCAP, and applicable Federal compliance baselines.
  • Serve as the escalation point for complex deployment and sustainment issues.
  • Sustain and maintain deployed environments: patching, upgrades, health monitoring, and incident response.
  • Produce detailed as-built documentation, runbooks, and operational handoff materials.
  • Mentor Associate and mid-level Delivery Engineers and review their work.

Required Qualifications
  • 8 to 12 years in networking, security, systems, platform, or automation engineering roles, with hands-on delivery experience.
  • Demonstrated mastery of Linux systems administration.
  • Hands-on scripting and automation with Bash, PowerShell, and JavaScript.
  • Working knowledge of REST APIs for integration and automation.
  • Strong experience with identity systems: Active Directory, DNS, PKI, SAML, OIDC, RADIUS, and LDAP.
  • Experience deploying to public cloud (AWS, Azure, GCP) and virtualization platforms (VMware vSphere, Microsoft Hyper-V)..
  • Familiarity with networking, transport, and cryptographic protocols such as TLS, IPsec, AES, PKI, and RSA.
  • Experience supporting Federal or other high-assurance environments.
  • Familiarity with STIG and SCAP hardening; process frameworks such as ITIL or ITSM a plus.
  • Excellent written and verbal communication for documentation and customer handoff.
  • Bachelor's degree in engineering, information technology, or a related discipline, or equivalent related experience.

Desired Qualifications
  • CCNP, CCIE, RHCE, CISSP, CCNA, Security +, MCSE or equivalent certifications.
  • Prior experience deploying ZTNA, software-defined perimeter (SDP), or VPN-replacement technologies.
  • Experience with infrastructure as code and configuration as code (Terraform, Ansible).

Clearance
  • Active U.S. security clearance, or the ability to obtain and maintain one. Top Secret a plus.

Travel
  • Willingness to travel to customer sites as project and customer needs require. Travel can exceed 50% depending on the deployment.
  • This is a remote opportunity, though we are ideally looking for someone from the following locations:
    • Scott Air Force Base, in St. Clair County, Illinois
    • Gunter Air Force Base, Montgomery, Alabama
    • Kirland Air Force Base, Albuquerque, New Mexico
    • Maryland/DC/VA area

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