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Senior Dispatch Manager Jobs in California (NOW HIRING)

Hight Logistics

Senior Dispatcher

Long Beach, CA · On-site

Manage equipment, including chassis and containers. * Collaborating with management to modify ... Provide coaching and guidance to Dispatch team members Required Skills/Abilities * Strong verbal ...

County of Nevada

Sheriff's Dispatcher I

Nevada City, CA · On-site

$63K - $77K/yr

Employees in the classifications of Dispatcher I, Dispatcher II, Senior Dispatcher, and Supervising ... Step 5: Interviews - Our Dispatch management team will schedule oral panel interviews with ...

Nevoya Inc

Dispatcher

Perris, CA · On-site

$70K/yr

... dispatch systems * Monitor and ensure Hours of Service compliance for all assigned drivers * Manage ... Coordinate with Senior Dispatchers on escalated issues or operational improvements * Track and ...

Nevoya

Dispatcher

Perris, CA · On-site

... dispatch systems * Monitor and ensure Hours of Service compliance for all assigned drivers * Manage ... Coordinate with Senior Dispatchers on escalated issues or operational improvements * Track and ...

Mail Dispatch

Be Seen First

Operations Manager

San Diego, CA · On-site

$80K - $100K/yr

For more than 30 years, Mail Dispatch has been a trusted leader in final-mile delivery and courier ... Partner with senior leadership to improve efficiency, service, and overall terminal performance.

SwiftX Inc.

Pickup Operations Sr Expert

Eastvale, CA · On-site

* Manage overall pickup operations and ensure SLA compliance across service regions * Monitor and improve customer pickup timeliness and operational performance * Oversee driver dispatch operations and ...

SwiftX Inc.

Pickup Operations Sr Expert

Eastvale, CA · On-site

* Manage overall pickup operations and ensure SLA compliance across service regions * Monitor and improve customer pickup timeliness and operational performance * Oversee driver dispatch operations and ...

SwiftX Inc.

Pickup Operations Sr Expert

Eastvale, CA · On-site

* Manage overall pickup operations and ensure SLA compliance across service regions * Monitor and improve customer pickup timeliness and operational performance * Oversee driver dispatch operations and ...

Central Transport

SR Dispatcher

Ventura, CA · On-site

Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule. * Utilizing your independent judgement to build loads based on available labor and freight levels.

Admin Service, Inc.

Dispatcher Window Clerk

Long Beach, CA · On-site

$16.75 - $23.25/hr

* Dispatch: Dispatch drivers to port and customers. Assist with driver payroll * Detention Time ... Report weekly forecast of inbound shipments for FSI LB & WIL to Sr Management team as needed

Admin Service, Inc.

Dispatcher Window Clerk

Long Beach, CA · On-site

$16.75 - $23.25/hr

Dispatch: Dispatch drivers to port and customers. Assist with driver payroll * Detention Time ... Report weekly forecast of inbound shipments for FSI LB & WIL to Sr Management team as needed

Peraton

Senior Project Manager

Santa Monica, CA · On-site

$120 - $180/hr

Strong understanding of CAD systems, public safety communications, or emergency dispatch ... The Sr. Project Manager serves as the primary point of contact between Peraton and CAL FIRE ...

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Senior Dispatch Manager information

What does a senior dispatch manager do?

A Senior Dispatch Manager oversees the daily operations of a dispatch team, ensuring that goods, services, or personnel are routed efficiently and effectively. They are responsible for managing schedules, optimizing routes, and resolving any issues that may arise during transportation or delivery. Additionally, they often supervise dispatch staff, monitor performance metrics, and collaborate with other departments to improve operational processes. Their role is crucial in maintaining timely service and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a senior dispatch manager, and why are they important?

To thrive as a Senior Dispatch Manager, you need strong logistics management skills, deep knowledge of transportation regulations, and experience typically supported by a degree in supply chain management or related field. Proficiency with dispatch software, fleet management systems, and scheduling tools is essential. Strong leadership, problem-solving abilities, and effective communication skills set top performers apart in this role. These skills ensure efficient operations, regulatory compliance, and high team performance in a dynamic logistics environment.

What are some common challenges faced by senior dispatch managers, and how can they be addressed?

Senior Dispatch Managers often encounter challenges such as managing last-minute changes in schedules, coordinating with multiple teams, and ensuring timely deliveries despite unforeseen disruptions like traffic or equipment breakdowns. Effective communication, real-time tracking technology, and strong organizational skills are key to addressing these issues. Building strong relationships with drivers and clients, as well as implementing contingency plans, also helps maintain smooth operations and high service quality.

What is the difference between Senior Dispatch Manager vs Dispatch Supervisor?

AspectSenior Dispatch ManagerDispatch Supervisor
CredentialsExperience in logistics, management certifications often preferredLogistics or transportation experience, supervisory training
Work EnvironmentOversees multiple dispatch teams, strategic planningManages daily dispatch operations, team supervision
Employer & Industry UsageUsed in large logistics, transportation companiesCommon in distribution centers, fleet operations
Comparison IntentFocuses on higher-level management and strategyFocuses on daily operations and team oversight

The Senior Dispatch Manager typically handles strategic planning and oversees multiple dispatch teams, requiring more experience and often management certifications. In contrast, the Dispatch Supervisor manages daily dispatch activities and supervises staff directly. Both roles are essential in logistics and transportation industries, but they differ mainly in scope and responsibility.

What are popular job titles related to Senior Dispatch Manager jobs in California?

For Senior Dispatch Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Senior Dispatch Manager jobs in California look for?

The top searched job categories for Senior Dispatch Manager jobs in California are:

What cities in California are hiring for Senior Dispatch Manager jobs?

Cities in California with the most Senior Dispatch Manager job openings:

Senior Dispatch Manager jobs near you

Senior Dispatcher

Hight Logistics

Long Beach, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Hight Logistics is seeking a Senior Dispatcher to join our team. We are a mid-sized logistics company specializing in port drayage with an emphasis on sustainability with EV trucking.


Who you are: A proactive, bilingual (English/Spanish) Dispatcher experienced with dispatching ocean containers and experience with PortPro software.

We offer a generous benefits package with 401K safe harbor plan, bonus, vacation, medical, dental, vision and life insurance.


Job Summary:
This is an exclusive employment arrangement working for Hight Logistics and / or its subsidiaries. The Dispatcher is responsible for dispatching (Licensed Motor Carriers (LMC's), employee Drivers, and/or other outside Motor Carriers) and ensure that data is timely & accurately entered into company's TMS. Maintain communication with fellow Dispatchers and CSR teams to verify and resolve customer and/or shipper customer service issues. Monitor containers to avoid per diem by ensuring that all equipment is returned to the port accordingly to minimize any loss of revenue.
Duties/Responsibilities:

  • Work with the LA and Long Beach Ports to make appointments for container pick-ups and delivery.
  • Communicate with Customers, Potential Customers, Customs Brokers, Forwarders , and Terminal Contacts, and other Core Carriers.
  • Monitor the location of the fleet using system tracking or calling drivers for check calls.
  • Manage equipment, including chassis and containers.
  • Collaborating with management to modify activities to accommodate customer needs.
  • Maintain proper records and ensure information is executed correctly and on time.
  • Communicate / update Manager / CSR's on daily progress, challenges, changes, issues, and all other matters; to include, daily/shift turn over; sending daily rollover/recap report.
  • Work in a team environment
  • Other duties as assigned
  • Provide coaching and guidance to Dispatch team members


Required Skills/Abilities

  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills.
  • Strong analytical and problem-solving skills.
  • Ability to independently prioritize tasks.
  • Ability to function well in a high-paced environment.
  • Proficient with Microsoft Office Suite or related software.


Education and Experience:
High school diploma or equivalent.
At least two years related experience preferred.
Supervisory experience in the transportation industry preferred


Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.

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