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Senior Director Fulfillment Jobs (NOW HIRING)

BCM One

Senior Director Service Fulfillment

Herndon, VA · On-site

BCM One is seeking a Senior Director of Service Fulfillment to lead the transformation of our global service fulfillment organization, driving operational excellence, process modernization, and the ...

CASE

Senior Director

Charleston, SC · On-site

$120 - $190/hr

The Senior Director of Stewardship provides strategy and leadership for the MUSC Foundation ... fulfillment, and donor engagement. * Evaluate and enhance strategies based on donor feedback and ...

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How much do senior director fulfillment jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior director fulfillment in the United States is $142,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $161,000.00 per year, depending on experience, location, and employer.

What does a senior director fulfillment do?

A Senior Director of Fulfillment oversees the entire order fulfillment process within a company, ensuring that products are stored, picked, packed, and shipped efficiently and accurately. They are responsible for developing and implementing strategies to optimize warehouse operations, manage inventory, and improve delivery times. This role typically involves leading large teams, collaborating with other departments such as supply chain and logistics, and using data to drive continuous improvement. The Senior Director of Fulfillment plays a key role in ensuring customer satisfaction by making sure orders are completed on time and to standard.

What are the key skills and qualifications needed to thrive as a senior director fulfillment?

To thrive as a Senior Director of Fulfillment, you need extensive experience in supply chain management, logistics, and operations, often backed by a bachelor’s or master’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and lean process improvement certifications such as Six Sigma are typically required. Exceptional leadership, strategic thinking, and communication skills are crucial for motivating teams and driving operational excellence. These competencies ensure efficient, scalable fulfillment operations that meet organizational goals and customer expectations.

What are some common challenges a senior director fulfillment faces when scaling operations to meet increased demand?

A Senior Director of Fulfillment often navigates challenges such as optimizing warehouse workflows, integrating new technologies, and managing a growing workforce during periods of rapid business expansion. Balancing cost efficiency with the need for speed and accuracy in order fulfillment is essential, especially when adapting to fluctuating order volumes or expanding to new markets. Success in this role frequently relies on strong collaboration with supply chain, IT, and customer service teams to ensure seamless operations and continuous process improvement.
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Senior Director Fulfillment jobs near you
Infographic showing various Senior Director Fulfillment job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $142,920 per year, or $68.7 per hour.

Director, Fulfillment

HelloFresh

Newark, NJ • On-site

$198K - $220K/yr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

HelloFresh rating

6.6

Company rating: 6.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

11th of 24 rated food delivery companies

Job description

Director of Operations
Newark, New Jersey
The Director of Operations drives the culture & leads the daily activities for a high-volume pick, pack, & ship Fulfillment Center. You will work directly with our Regional Senior Director to be in charge of building out & leading the operational road map for our largest facility. Your time will be spent between managing the daily operational logistics of the fulfillment center, creating a positive workplace culture for over 700 employees, mentoring the leadership team, and driving continuous improvement. This person will have a seat at the table and be given the opportunity to make decisions that will impact the company as a whole.
You will...
  • Build & establish a strong team with a leadership pipeline; coach and develop talent within each functional area of fulfillment ( Fulfillment, Quality, Warehouse, and Shipping)
  • Develop trust, credibility, effective and collaborative relationships with Hellofresh peers and direct reports
  • Be the liaison between the site operations and other functions within Headquarters, helping your team to identify the key priorities for the site
  • Develop high standards for execution to meet all KPI's & financial metrics while supporting your team in achieving daily, weekly, monthly and annual goals
  • Ensure adequate communication of company goals and priorities to full Fulfillment Center team, including leading monthly meetings to engage and inspire a diverse, growing workforce
  • Drive continuous improvement when it comes to Safety, Quality, Cost, and Delivery.
  • Create a positive team dynamic that encourages all employees in the fulfillment center to:
    • Provide timely feedback to direct/indirect reports.
    • Drive positive change within the facility
    • Adapt to the ever-changing business needs and ensure that the team does the same
    • Actively listen and accept feedback; convey ideas and/or concerns; communicate and hold operators accountable to the HF brand, KPI's, and culture.

You are...
  • Bold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risk
  • Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, 'what if' and constantly challenge the status quo
  • Versatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
  • Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
  • Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
  • Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
  • Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none

You'll get...
  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Every plate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Newark, NJ Pay Range
$198,000-$220,000 USD

What HelloFresh employees say

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About HelloFresh

Sourced by ZipRecruiter

HelloFresh is a meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States and also has operations in Australia, Canada, New Zealand, and the United Kingdom, as well as Europe (Germany, Austria, Switzerland, Belgium, Netherlands, Luxembourg, France, Italy, Ireland, Spain and Scandinavia). HelloFresh’s mission is to change the way people eat forever by helping consumers save money with every meal, democratizing access to high-quality food, allowing everyone to enjoy a varied and tasty diet, and reducing food waste through CO2 neutral delivery of every box.

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

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