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Senior Director Ecommerce Jobs in Raleigh, NC (NOW HIRING)

Implus

eCommerce Analyst

Durham, NC · On-site

As an eCommerce Analyst , you will gather, analyze and present data related to our eCommerce. You ... Present findings and recommendations to cross-functional stakeholders, including NAMs and senior ...

Fleet Feet

Director, Customer Acquisition

Carrboro, NC · Hybrid

... e-commerce, vendor co-op, local, test-and-learn, and advanced analytics programs. Reporting to the Senior Director of Performance Marketing & Partnerships, this leader works cross-functionally across ...

Fleet Feet

Director, Customer Acquisition

Carrboro, NC · Hybrid

... e-commerce, vendor co-op, local, test-and-learn, and advanced analytics programs. Reporting to the Senior Director of Performance Marketing & Partnerships, this leader works cross-functionally across ...

Fleet Feet

Director, Customer Acquisition

Carrboro, NC · On-site

... e-commerce, vendor co-op, local, test-and-learn, and advanced analytics programs. Reporting to the Senior Director of Performance Marketing & Partnerships, this leader works cross-functionally across ...

Targetbase

Senior Director, Strategy

Raleigh, NC · On-site

$150 - $210/hr

## Senior Director, StrategyApplyremote type: Hybridlocations: Raleigh, North Carolina, United States ... e.g., Telecom, Retail, Packaged Goods, Healthcare, Strategy Consulting, Marketing Services, or ...

Direct Supply

Senior Staff Software Engineer

Durham, NC · On-site

$118K - $156K/yr

The Direct Supply family of companies cares for every critical area of Senior Living, providing everything from equipment and eCommerce to Founded in 1985, the company is headquartered in Milwaukee ...

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All JobsEcommerce JobsSenior Director Ecommerce JobsSenior Director Ecommerce Jobs in Raleigh, NC

Senior Director Ecommerce information

See Raleigh, NC salary details

$38.4K

$138.9K

$271.7K

How much do senior director ecommerce jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior director ecommerce in Raleigh, NC is $138,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,700.00 and $156,500.00 per year, depending on experience, location, and employer.

What does a senior director of ecommerce do?

A Senior Director of Ecommerce oversees the strategy, operations, and growth of a company's online sales channels. They are responsible for driving revenue, improving customer experience, managing ecommerce teams, and ensuring seamless integration with marketing, technology, and supply chain functions. This role often involves analyzing data to optimize conversion rates, developing digital marketing initiatives, and collaborating with executives to align ecommerce efforts with overall business goals.

What are the key skills and qualifications needed to thrive as a senior director of ecommerce, and why are they important?

To thrive as a Senior Director Ecommerce, you need extensive experience in ecommerce strategy, digital marketing, analytics, and team leadership, typically supported by a relevant degree and a strong track record in online business growth. Proficiency with ecommerce platforms (like Shopify, Magento), web analytics tools (such as Google Analytics), and CRM systems, along with knowledge of SEO/SEM, is essential. Outstanding strategic thinking, communication, and change management skills help drive cross-functional alignment and innovation. These skills and qualities are crucial for delivering revenue growth, optimizing customer experiences, and maintaining a competitive edge in the digital marketplace.

How does a senior director of ecommerce typically drive cross-functional collaboration to achieve business goals?

A Senior Director of Ecommerce plays a key role in uniting teams across marketing, IT, merchandising, customer service, and logistics to execute comprehensive digital strategies. They frequently facilitate communication between departments, set shared objectives, and ensure alignment on technology initiatives, promotional campaigns, and customer experience improvements. By fostering an environment of collaboration, the Senior Director ensures that projects move efficiently from concept to launch, while also identifying and resolving potential roadblocks early. This collaborative approach is vital for achieving ambitious sales targets and sustaining growth in a fast-paced ecommerce environment.

What is the difference between Senior Director Ecommerce vs Ecommerce Vice President?

AspectSenior Director EcommerceEcommerce Vice President
ResponsibilitiesOversees ecommerce strategy, manages teams, implements marketing initiativesSets overall ecommerce vision, leads cross-functional teams, influences company-wide digital growth
Required CredentialsBachelor's degree, experience in ecommerce, leadership skillsAdvanced degree often preferred, extensive ecommerce experience, strategic leadership
Work EnvironmentCollaborative, cross-departmental, fast-pacedExecutive-level, strategic planning, high-level decision making
Industry UsageCommon in mid-to-large companies, reporting to VP or C-levelFound in larger organizations, part of executive leadership team

The Ecommerce Vice President typically holds a higher strategic and leadership role compared to the Senior Director Ecommerce. While both roles require ecommerce expertise and leadership skills, the Vice President focuses on setting overall vision and influencing company-wide digital growth, often with broader responsibilities and a higher level of seniority.

What job categories do people searching Senior Director Ecommerce jobs in Raleigh, NC look for?

The top searched job categories for Senior Director Ecommerce jobs in Raleigh, NC are:

Senior Director Ecommerce jobs near you
Infographic showing various Senior Director Ecommerce job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $138,929 per year, or $66.8 per hour.

Sr. Director, E-commerce & Customer Enablement

RELX Group plc

Raleigh, NC • On-site

Full-time

Re-posted 15 days ago

Job description

BASIC FUNCTIONS
This position builds long-term strategic plans for the organization's customer-facing digital commerce and enablement platforms, including e-commerce storefronts, marketing websites and content management systems, the customer account center, and product usage/self-service portals. It oversees the departments budget, directs the definition and implementation of customer requirements, and supports the ongoing life cycle management of these systems. This newly established role consolidates leadership of the E-Commerce function and the Customer Enablement Systems function under a single, accountable owner, with responsibility for driving commercial growth, security governance, AI enablement, and a seamless end-to-end digital customer experience.
QUALIFICATIONS
  • 15+ years of Software Development experience, including substantial experience in a senior digital leadership role with accountability for customer-facing platforms at scale (e-commerce, web, or customer self-service environments).
  • 7+ years of Software Development leadership experience, including leading and developing large, multi-disciplinary teams through periods of structural change.
  • BS Engineering/Computer Science or equivalent experience required; advanced degree preferred.
  • Relevant professional certifications or formal training in digital leadership or enterprise architecture preferred.
TECHNICAL SKILLS
  • Life cycle management.
  • Knowledge of large, complex systems, including multi-tenant e-commerce platforms, decoupled/headless storefront architectures, and hybrid on-premises/cloud environments.
  • Strong knowledge of architectural principles, including experience with cloud-native platform architectures (e.g., AWS, Azure, or GCP) and modern DevSecOps practices.
  • Proven ability to leverage technical metrics to drive effective business decisions.
  • Expertise and proven experience with various resource models such as Managed Services and Staff Augmentation models.
  • Strong proficiency in multiple database technology, design and manipulation, optimization, best practices, and leading industry trend knowledge.
  • Industrywide or broad companywide technical knowledge across e-commerce, content management, and customer self-service platforms.
  • Software development process expert in agile development methodologies
  • Broad technical understanding across web platform architecture, application development practices, and security standards), with the ability to engage credibly with Engineering and Architecture teams and challenge technical decisions constructively.
  • Demonstrable experience leveraging AI tools and platforms to accelerate engineering delivery and to build AI-powered, customer-facing experiences
  • Excellent skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
  • Excellent communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management
  • Strong budgeting and finance skills.
  • Expertise in development languages and platforms including but not limited to: Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, .Net, e-commerce platforms (e.g., Magento/Adobe Commerce), content management systems (traditional and headless), cloud infrastructure services (e.g., AWS), Windows, and UNIX.
ACCOUNTABILITIES
  • Own and be personally accountable for the security posture of all platforms within scope, establishing and maintaining a security-first culture, and ensuring rigorous standards, controls, and testing are embedded into all development and operational practices.
  • With Product Management, define and own the strategic vision for e-commerce, positioning the digital channel as a primary commercial growth lever and competitive differentiator; drive measurable improvements in digital revenue, conversion, trading performance, and customer acquisition.
  • Take ownership of customer self-service platforms, including the account management centre, ensuring an exceptional, low-effort customer experience.
  • Responsible for leaders with teams of both internal and external technology resources.
  • Meet or exceed operational targets, service-level agreements, schedules, quality, or cost requirements.
  • Perform reviews to ensure enterprise and architectural standards and processes are followed, working closely with Engineering, Architecture, and Information Security to manage technical debt responsibly.
  • Develop leaders to build senior leadership bench strength.
  • Lead the development of technical standards, and perform reviews to ensure enterprise and architectural standards and processes are followed.
  • Manage system and user acceptance testing cycles to ensure accurate and quality business solutions.
  • Serve as a primary technical point of contact for external technology resources, and oversee vendor and partner relationships across the digital estate, managing contracts, performance, and commercial terms effectively.
  • Design and work with complex data models.
  • Seek diverse ideas and perspectives from a variety of sources to create better solutions, products, and services.
  • Act as the senior digital leader for all customer-facing platforms, representing the function at Executive and Board level as required, and communicating complex technical and strategic topics clearly and confidently to non-technical senior audiences.
  • Lead the adoption of AI-assisted development tools and workflows across engineering and product teams, and define the strategic roadmap for AI-powered, customer-facing capabilities, ensuring the responsible, well-governed use of AI.
  • Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
  • All other duties as assigned.
U.S. National Base Pay Range: $156,700 - $290,900. Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.
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