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Senior Director Coding Jobs in Virginia (NOW HIRING)

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Senior Director Coding information

What does a senior director of coding do?

A Senior Director of Coding oversees the coding department within an organization, typically in healthcare or technology sectors. This role involves managing teams of coders, ensuring coding accuracy and compliance with industry standards, and developing strategies to optimize coding processes. The Senior Director also collaborates with other department leaders to implement best practices, improve efficiency, and support organizational goals. Additionally, they may be responsible for budgeting, training initiatives, and staying updated on regulatory changes affecting coding.

How does a senior director of coding typically collaborate with other departments to ensure code quality and compliance?

A Senior Director of Coding often works closely with compliance, quality assurance, clinical, and IT teams to maintain high coding standards and ensure regulatory compliance. They facilitate interdepartmental meetings, develop coding policies, and provide guidance on complex cases. This collaborative approach helps align coding practices with organizational goals and ensures that all documentation is accurate, up-to-date, and audit-ready. Regular communication and cross-functional projects are typical, making strong leadership and interpersonal skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a senior director coding, and why are they important?

To thrive as a Senior Director Coding, you need extensive experience in health information management, deep knowledge of medical coding standards (such as ICD-10, CPT, and HCPCS), and a relevant degree, often supported by certifications like RHIA or CCS. Familiarity with coding software, electronic health record (EHR) systems, and data analytics tools is essential. Strong leadership, strategic thinking, and excellent communication skills help you guide teams, implement compliance initiatives, and collaborate across departments. These competencies are critical for ensuring coding accuracy, regulatory compliance, and the overall financial health of healthcare organizations.

What is the difference between Senior Director Coding vs Coding Manager?

AspectSenior Director CodingCoding Manager
CredentialsTypically requires RHIT, RHIA, or CCS certifications, with extensive experienceOften requires CCS or RHIT certification, with several years of coding experience
Work EnvironmentStrategic leadership in healthcare organizations, overseeing coding departmentsOperational management of coding teams, ensuring coding accuracy and compliance
Employer & Industry UsageUsed in large hospitals, health systems, and healthcare networksCommon in hospitals, clinics, and outpatient facilities

The Senior Director Coding focuses on strategic oversight and high-level management of coding operations, while the Coding Manager handles day-to-day coding activities and team supervision. Both roles require relevant certifications and experience, but differ mainly in scope and responsibility.

What are popular job titles related to Senior Director Coding jobs in Virginia? For Senior Director Coding jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Senior Director Coding jobs in Virginia look for? The top searched job categories for Senior Director Coding jobs in Virginia are:
What cities in Virginia are hiring for Senior Director Coding jobs? Cities in Virginia with the most Senior Director Coding job openings:
Senior Director Coding jobs near you
Infographic showing various Senior Director Coding job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)

Capital One

Richmond, VA • On-site

Full-time

Re-posted 14 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 170 rated banks

Job description

Senior Director, Process Management- Workforce Operations & Enablement (Hybrid)

As the Senior Director of Workforce Operations & Enablement for the Capital One contact center, you will lead an organization of process managers, directors, and analysts to deliver workforce services governing the International Card Agent Servicing workforce, improve network efficiency and health, and drive results across Capital One. Reporting directly to the VP of Workforce & Network, you will oversee one of the key workforce pillars, leading teams dedicated to short term planning, scheduling, network health, and workforce infrastructure; and managing critical investments in data and modernizing our core systems.

Responsibilities of this role may include:

  • Leading moderate to large size teams to drive complex workforce processes

  • Designing, developing, and managing process initiatives to improve business outcomes, and invest in core & data infrastructure.

  • Working closely with Operations leaders to monitor and take action on network health.

  • Partnering cross-functionally with Product, Tech, Operations and Business analysis teams to provide strategic and tactical thought partnership in joint initiatives.

  • Building relationships and collaborating with key stakeholders to ensure delivery of commitments

  • Serving as subject matter expert on a workforce process improvement initiatives

Location: This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 7 years of experience in Process Management

  • At least 7 years of experience in People Management

  • At least 4 years of experience in strategic planning

  • At least 2 years of experience using Google Suite or Microsoft Office

Preferred Qualifications:

  • Master's Degree

  • BPM, PMP, Lean, Agile, or Six Sigma certification

  • Workforce management experience, ideally in supply planning and network management

  • 8+ years of experience in Process Management

  • 8+ years of experience in People Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $208,800 - $238,300 for Sr. Director, Process Mgt


McLean, VA: $229,700 - $262,100 for Sr. Director, Process Mgt


New York, NY: $250,600 - $286,000 for Sr. Director, Process Mgt


Richmond, VA: $208,800 - $238,300 for Sr. Director, Process Mgt


Riverwoods, IL: $208,800 - $238,300 for Sr. Director, Process Mgt







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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