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Senior Desktop Support Jobs in Spring, TX (NOW HIRING)

CareOne

Desktop Support Analyst - CS

Houston, TX

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not limited to: * Identify, diagnose, and resolve Level 1 IT problems related to personal computer ...

LJA

IT Desktop Support Tech

Houston, TX · On-site

The IT Desktop Support Technician will provide second-level technical support for desktop and laptop PCs, network printers, and mobile devices, ensuring efficient operations and user satisfaction.

LJA

IT Desktop Support Tech

Katy, TX · On-site

The IT Desktop Support Technician will provide second-level technical support for desktop and laptop PCs, network printers, and mobile devices, ensuring efficient operations and user satisfaction.

LJA

IT Desktop Support Tech

Houston, TX · On-site

IT Desktop Support Technician LJA is offering an exciting opportunity that will allow you to reach your full career potential. The structure of our organization is designed to amplify your ...

LJA

IT Desktop Support Tech

Katy, TX · On-site

IT Desktop Support Technician LJA is offering an exciting opportunity that will allow you to reach your full career potential. The structure of our organization is designed to amplify your ...

LJA Engineering

IT Desktop Support Tech

Houston, TX · On-site

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

LJA Engineering

IT Desktop Support Tech

Houston, TX · On-site

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

LJA Engineering

IT Desktop Support Tech

Katy, TX · On-site

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

Sky Systems

IT Desktop Support Engineer

Houston, TX · On-site

Position: IT Desktop Support Engineer Location: 5 days/week on-site in Houston, TX 77002 Full-time contract Job Purpose: The onsite support engineer will provide technical support for all End User ...

LJA Engineering

IT Desktop Support Tech

Houston, TX

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

LJA Engineering

IT Desktop Support Tech

Katy, TX · On-site

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

LJA Engineering

IT Desktop Support Tech

Katy, TX · On-site

As an IT Desktop Support Technician at LJA Business Solutions , you will provide second-level technical support for desktop & laptop PCs, network printers and mobile devices. A TYPICAL DAY MIGHT ...

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Senior Desktop Support information

See Spring, TX salary details

$13

$32

$53

How much do senior desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for senior desktop support in Spring, TX is $32.19, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $42.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are Senior Desktop Support specialists?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Spring, TX? The most popular types of Desktop Support jobs in Spring, TX are:
What are popular job titles related to Senior Desktop Support jobs in Spring, TX? For Senior Desktop Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Spring, TX look for? The top searched job categories for Senior Desktop Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Senior Desktop Support jobs? Cities near Spring, TX with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Spring, TX as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $66,954 per year, or $32.2 per hour.
Manager, IS Desktop Support

Manager, IS Desktop Support

David Weekley Homes

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

David Weekley Homes rating

6.6

Company rating: 6.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Description
Job Description
David Weekley Homes is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end-point support services team. In this role, you'll ensure that our Team Members receive responsive, high-quality technology support, while aligning desktop services with our company and department goals. You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise.
Job Responsibilities:
  • Lead, coach, and develop a team of Desktop Support and Field Support Specialists
  • Oversee daily operations for incident and request resolution, hardware/software deployment, device imaging, refresh cycles, and lifecycle management of end-user technology
  • Track and report on key metrics (e.g., SLA compliance, first-contact resolution, CSAT) and drive continuous improvement
  • Act as escalation point for major or complex support issues, communicating effectively with other IT groups and leadership
  • Partner with Infrastructure & Security teams to ensure endpoint security, device management (e.g., Microsoft 365, Azure AD, Intune), and compliance with corporate standards
  • Manage vendor relationships, hardware procurement, warranty / repair logistics, and software licensing for end-user devices
  • Develop and maintain standard operating procedures, knowledge base articles, and training programs to improve service quality and efficiency
  • Assist in budget planning, device inventory management, and asset tracking to support IT lifecycle initiatives

Qualifications
  • Has 7+ years of experience in desktop / end-user support, including at least 3 years in a supervisory or management role-preferably in a multi-site or enterprise environment
  • Embodies a collaborative, servant-leadership style aligned with DWH's culture of putting Team Members first, striving for excellence, and fostering continuous improvement
  • Understands Windows 10/11, Microsoft 365, Active Directory/Azure AD, Intune, endpoint imaging/deployment, and basic networking (DNS, DHCP, VPN)
  • Is familiar with ITSM/ticketing systems, asset management (NinjaOne), and service-management best practices (e.g., ITIL)
  • Demonstrates strong leadership, excellent communication skills (technical and non-technical audiences), and a customer-centric mindset
  • Certifications such as Microsoft Certified: Modern Desktop Administrator, CompTIA A+ / Network+ / Security+, or ITIL v4 Foundation are

Additional Information
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

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